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BIG4 Townsville Gateway Holiday Park

2.5 star property

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View from property - BIG4 Townsville Gateway Holiday Park (Cluden)
Economy Balcony Studio - Pet Friendly | Terrace/patio - BIG4 Townsville Gateway Holiday Park (Cluden)
Economy Balcony Studio - Pet Friendly | Free WiFi, bed sheets - BIG4 Townsville Gateway Holiday Park (Cluden)
2 outdoor pools - BIG4 Townsville Gateway Holiday Park (Cluden)
Vanhome Studio | Free WiFi, bed sheets - BIG4 Townsville Gateway Holiday Park (Cluden)
BIG4 Townsville Gateway Holiday Park provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Balcony 2 Bedroom Villa

Superior Balcony 2 Bedroom Villa | Terrace/patio

Superior Balcony 2 Bedroom Villa

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Balcony 1 Bedroom Villa

Standard Balcony 1 Bedroom Villa | Terrace/patio

Standard Balcony 1 Bedroom Villa

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Balcony Studio - Pet Friendly

Economy Balcony Studio - Pet Friendly | Terrace/patio

Economy Balcony Studio - Pet Friendly

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Vanhome Studio

Vanhome Studio | Terrace/patio

Vanhome Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Stuart, a neighborhood in Townsville, is home to BIG4 Townsville Gateway Holiday Park. Magnetic Island Ferry Terminal and Townsville Sports Reserve are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Anderson Park Botanical Gardens and Maritime Museum of Townsville. Looking to enjoy an event or a game while in town? See what's happening at Murray Sporting Complex or Reid Park Street Circuit. Visit our Townsville travel guide
View more Holiday Park Resorts in Townsville
Map
88 Minehane Street, Cluden, QLD, 4811

What's nearby

  • Magnetic Island Ferry Terminal featuring general coastal views, a bay or harbor and cruising
    Magnetic Island Ferry Terminal
    9 min drive - 8.0 miles
  • Stuart Creek Nature Refuge
    3 min walk - 0.2 miles
  • Cluden Racecourse
    18 min walk - 1.0 mile
  • Fairfield Central Shopping Centre
    2 min drive - 1.4 miles
  • James Cook University
    9 min drive - 5.9 miles

Getting around

  • Townsville Station
    15 min drive
  • Townsville, QLD (TSV)
    22 min drive

Restaurants

  • The Sun Hotel
    9 min drive
  • Cafe Bambini
    6 min drive
  • Pizza Riviera Hermit Park
    10 min drive
  • Hungry Jack's
    10 min drive
  • Specialty Coffee Traders
    7 min drive

About this property

BIG4 Townsville Gateway Holiday Park

Holiday park located in Stuart
BIG4 Townsville Gateway Holiday Park provides laundry facilities and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self parking
  • Games and barbecue grills
Room features
All guestrooms at BIG4 Townsville Gateway Holiday Park boast perks such as air conditioning, as well as amenities like free WiFi and dining tables.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Wardrobes/closets, balconies, and kitchenettes

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • 2 outdoor pools
  • Games

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator

Outdoors

  • Barbecue grill

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:00 PM) and Sunday - Sunday (8:30 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Big4 Townsville Gateway Cluden
BIG4 Townsville Gateway Holiday Park Hotel
BIG4 Townsville Gateway Holiday Park Cluden
BIG4 Townsville Gateway Holiday Park Hotel Cluden

Frequently asked questions

Does BIG4 Townsville Gateway Holiday Park have a pool?

Yes, this property has 2 outdoor pools.

Is BIG4 Townsville Gateway Holiday Park pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at BIG4 Townsville Gateway Holiday Park?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

What time is check-out at BIG4 Townsville Gateway Holiday Park?

Check-out is at 10:00 AM.

Where is BIG4 Townsville Gateway Holiday Park located?

Located in Stuart, this holiday park is within 3 mi (5 km) of Fairfield Central Shopping Centre, Stuart Creek Nature Refuge, and Cluden Racecourse. Murray Paw Park and Murray Sporting Complex are also within 6 mi (10 km).

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Reviews

BIG4 Townsville Gateway Holiday Park Reviews

7.8

Good

8.0

Cleanliness

9.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

Reviews

Verified

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Spotless room, helpful staff, great stay
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Emma

Liked: Amenities
The overall stay was fine and staff were friendly, but our cabin’s floor was clearly not swept and pretty dirty. Luckily they provided a broom for us to clean it ourselves. They advertised WiFi, but the WiFi only worked at our cabin about half our five day stay. Other than that, the bed was good, shower was nice, and provided amenities were all good.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Oct 2025
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i would change, would be need fans in cabin n 2 chairs on verandah. Apart from that, good stay n be back to stay again.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. The road outside the cabin needs to be a bit wider as with the constant rain the grass area got very muddy and our shoes suffered from mud and water. Apart from that the cabin was cosy and the bed good.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

Rozanne

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was quite. I liked that. Very bad signage as to how to find this big4. Admittedly the highway has been changed. There was no forethought for the entrance to this caravan park. I feel sorry for these people.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Daniel

The park is OK but getting tired. The location isn’t convenient.
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service
The staff did not disclose that the pool would not be accessible for the duration of our stay due to cleaning. Being the number one reason for booking accommodation that particular night, it was very important to us. It was my twins 16th birthday and they wanted to stay somewhere with a pool so they could swim. The staff invalidated my concerns and refused to enter into any communication regarding an outcome we would be happy with. I was refused a refund even though we’d only booked in 20 minutes before I approached them with my request for a refund, based on the accommodation not offering what it has advertised. Very unhappy. We didn’t even stay after that. We left to find alternative accommodation. $194 down the drain and a real dampener on my twins birthday.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Meg

Stayed 2 nights in Oct 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025
Verified

4/10 Poor

Douw De

Stayed 2 nights in May 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Terrah-lee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Diego Fernando

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Kattie

Stayed 3 nights in Jul 2024