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The Parkman - Great Smoky Mountains

3.0 star property

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Photo gallery for The Parkman - Great Smoky Mountains

A man walking two dogs on a paved path in front of a large, stone building with a prominent tower. - The Parkman - Great Smoky Mountains (Townsend)
A modern bathroom with a freestanding bathtub, a window, and a bedside table with a lamp. - The Parkman - Great Smoky Mountains (Townsend)
A resort with a swimming pool, tennis courts, and a mountainous backdrop. - The Parkman - Great Smoky Mountains (Townsend)
A spacious lounge area with a stone fireplace, multiple seating arrangements, and large windows. - The Parkman - Great Smoky Mountains (Townsend)
Reception - The Parkman - Great Smoky Mountains (Townsend)
Take advantage of free continental breakfast, a terrace, and a garden at The Parkman - Great Smoky Mountains. In addition to a fireplace in the lobby, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 King Bed, Mountain View

A hotel room with a bed, a chair, a table, two bedside lamps, and a window.

Classic Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room, 1 King Bed, Balcony, Mountain View

A hotel room with a large bed, bedside tables, a desk with a chair, and a window with curtains.

Signature Room, 1 King Bed, Balcony, Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room, 2 Queen Beds, Balcony, Mountain View

A hotel room with two beds, a desk, and a chair.

Signature Room, 2 Queen Beds, Balcony, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Deluxe Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Fireplace, Mountain View

A hotel room with a bed, a television, a fireplace, a desk with a chair, and a lamp.

Premium Room, 1 King Bed, Fireplace, Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Bathtub

A modern bathroom with a freestanding bathtub, a window, and a bedside table with a lamp.

Premium Room, 1 King Bed, Bathtub

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Townsend, The Parkman - Great Smoky Mountains is in the mountains and on the boardwalk/promenade. Island at Pigeon Forge and Old Mill are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Great Smoky Mountains National Park and Cades Cove. Ripley's Aquarium of the Smokies and Ober Mountain are not to be missed. Visit our Townsend travel guide
Map
8314 Tennessee 73, Townsend, TN, 37882

What's nearby

  • A waterfall cascading over rocks in a forested area.
    Great Smoky Mountains National Park
    19 min walk - 1.0 mile
  • River Rage Go-Kart Track
    1 min walk - 0.1 miles
  • Great Smoky Mountains Heritage Center
    4 min walk - 0.3 miles
  • Tube Junction
    9 min walk - 0.5 miles
  • Townsend Visitor Center
    2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    32 min drive

Restaurants

  • Peaceful Side Social
    2 min drive
  • The Townsend Abbey
    3 min drive
  • The Heavenly Roast
    11 min drive
  • Burgermaster Drive-in
    12 min walk
  • The Artistic Bean
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Parkman - Great Smoky Mountains have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Parkman - Great Smoky Mountains pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Parkman - Great Smoky Mountains?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at The Parkman - Great Smoky Mountains?

Check-out is at 11:00 AM. Late check-out is available for USD 25 (subject to availability).

Where is The Parkman - Great Smoky Mountains located?

Situated on the boardwalk/promenade, this hotel is within 1 mi (2 km) of River Rage Go-Kart Track and Great Smoky Mountains National Park. Great Smoky Mountains Heritage Center and Shadows of the Past Hiking/Biking Trail are also within 1 mi (2 km).

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Reviews

The Parkman - Great Smoky Mountains Reviews

9.2

Wonderful

9.8

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 112 out of 161 reviews
Rating 8 - Good. 36 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 0 out of 161 reviews
Rating 2 - Terrible. 2 out of 161 reviews

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice relaxing stay
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Julie N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cozy fireplace and freestanding soaker tub, very comfortable king bed with luxurious linens!! Will stay again definitely!
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! Great views, pickle ball court, room was very clean and comfortable.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Bug free. The staff was amazing! 10 out of 10!! Will definitely stay again!
Stayed 2 nights in Jul 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, AC worked well. Staff were very nice & helpful.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint place to stay if headed to the Smokey Mountains. Right at the entrance. Older motel but very clean and bed slept well.
Stayed 1 night in May 2026
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and well apportioned. Good location.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed over night! Rita was very helpful. The room was very nice and comfy.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with a large, comfortable, clean room. Loved the location in Townsend, the peaceful side of the Great Smokey Mountains! Access to the national park was quick and convenient. We loved our stay here and enjoyed excellent coffee at the Artistic Bean and dinners at The Abbey and Peaceful Side Social, all within walking distance from the property.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I travel to Townsend a couple of times a year to visit GSMNP and have stayed at numerous hotels in that area. This was my first time at The Parkman. Property was clean and staff were efficient. My only complaint was that my room did not have a mini-fridge and microwave. The property is undergoing some renovations and I hope they add mini-fridges and microwaves to all their rooms. The restaurant next door is also under renovation so there is no breakfast offering at the current time.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, the room was great and clean, the whole stay was a real pleasure. I will definitely stay there again soon
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean room loved the experience
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and very comfortable stay. Would stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly quiet and comfortable rooms with clean bathrooms. We loved the accessibility to national park and restaurants.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
It was a nice place away from tourists traps.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was very friendly
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Nice area super quiet only negative was hard bed
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for a quick weekend, so we didn’t really get to use the amenities. Staff was great, rooms were clean with great AC. Easy in and out. The only thing I would recommend (and it may already be in the works. I know they’ve been updating) is the mattresses. Very old, springy mattresses. And maybe a bear proof dumpster easily accessible to the front row of rooms. We had some poopy diapers, and we hate putting them in the trash in such a small place. Very small things that very minimally affected our stay. We look forward to going back for a longer visit.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and everything was good.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet spot with easy access to the park
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and large room. It’s an older hotel that has been upgraded but still has retro charm. I loved the patio in the back that overlooked a beautiful field. Great location also!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MargaretAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful - the rooms are huge and beds are wonderful. Great location. Sunrise our the back porch was beautiful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. Our room was very clean and had recently been remodeled.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location! Room was clean. Some of the rooms have a fridge and microwave.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, so ckean, a really cute property
Stayed 1 night in Oct 2025