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Laurel Valley Mountain Retreat

2.0 star property
Hotel in Townsend with free parking

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Interior
Interior
Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View | Free WiFi, bed sheets
Executive Chalet, 2 Bedrooms, Kitchen, Mountain View | Private kitchen | Coffee/tea maker
Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View | Free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Studio Suite, 1 Queen Bed

Superior Studio Suite, 1 Queen Bed | Free WiFi, bed sheets

Superior Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Studio Suite, 1 King Bed, Mountain View

Royal Studio Suite, 1 King Bed, Mountain View | Free WiFi, bed sheets

Royal Studio Suite, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, 1 King Bed, Mountain View

Luxury Studio Suite, 1 King Bed, Mountain View | Free WiFi, bed sheets

Luxury Studio Suite, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Studio Suite, 1 King Bed, Mountain View

Romantic Studio Suite, 1 King Bed, Mountain View | Free WiFi, bed sheets

Romantic Studio Suite, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Mountain View

Deluxe Studio Suite, 1 King Bed with Sofa bed, Mountain View | Free WiFi, bed sheets

Deluxe Studio Suite, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Executive Chalet, 2 Bedrooms, Kitchen, Mountain View

Executive Chalet, 2 Bedrooms, Kitchen, Mountain View | Free WiFi, bed sheets

Executive Chalet, 2 Bedrooms, Kitchen, Mountain View

Highlights

Deck/patio
Air conditioning
Heating
Kitchen
Smart TV
2 bedrooms
2 bathrooms
Private bathroom
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 King Sofa Beds

View all photos for Executive Studio Suite, 1 King Bed, Mountain View

Executive Studio Suite, 1 King Bed, Mountain View | Free WiFi, bed sheets

Executive Studio Suite, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed | Free WiFi, bed sheets

Deluxe Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Studio Suite, 1 King Bed with Sofa bed, Mountain View

Presidential Studio Suite, 1 King Bed with Sofa bed, Mountain View | Free WiFi, bed sheets

Presidential Studio Suite, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Elite Studio Suite, 1 King Bed with Sofa bed, Mountain View

Elite Studio Suite, 1 King Bed with Sofa bed, Mountain View | Free WiFi, bed sheets

Elite Studio Suite, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View

Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View | Free WiFi, bed sheets

Exclusive Cabin, 1 King Bed with Sofa bed, Kitchen, Mountain View

Highlights

Deck/patio
Air conditioning
Heating
Kitchen
Smart TV
Separate bedroom
2 bathrooms
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Honeymoon Studio Suite, 1 Queen Bed

Honeymoon Studio Suite, 1 Queen Bed | Free WiFi, bed sheets

Honeymoon Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio Suite, 1 King Bed, Mountain View

Traditional Studio Suite, 1 King Bed, Mountain View | Free WiFi, bed sheets

Traditional Studio Suite, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio Suite, 1 King Bed with Sofa bed, Mountain View

Grand Studio Suite, 1 King Bed with Sofa bed, Mountain View | Free WiFi, bed sheets

Grand Studio Suite, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Smart TV
2 bathrooms
Private bathroom
Deep soaking bathtub
Coffee/tea maker
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

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About the neighborhood

Map
220 Winterberry Ln, Townsend, TN, 37882

What's nearby

  • Laurel Valley Golf Course - 10 min walk - 0.6 miles
  • Tuckaleechee Caverns - 9 min drive - 3.8 miles
  • Townsend Visitor Center - 9 min drive - 4.2 miles
  • Great Smoky Mountains Heritage Center - 11 min drive - 5.5 miles
  • Cades Cove - 31 min drive - 14.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 31 min drive

Restaurants

  • ‪Townsend Abbey - ‬9 min drive
  • ‪The Artistic Bean - ‬10 min drive
  • ‪Apple Valley Cafe - ‬6 min drive
  • ‪Riverstone Family Restaurant - ‬11 min drive
  • ‪Burger Master Drive In - ‬11 min drive

About this property

Laurel Valley Mountain Retreat

Hotel in the mountains
Laurel Valley Mountain Retreat provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
Room features
All guestrooms at Laurel Valley Mountain Retreat include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • 2 bathrooms with deep soaking tubs and free toiletries
  • 32-inch Smart TVs with cable channels
  • Coffee/tea makers and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free secured self parking on site

Conveniences

  • Virtual front desk

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Laurel Valley Mountain Retreat Hotel
Laurel Valley Mountain Retreat Townsend
Laurel Valley Mountain Retreat Hotel Townsend

Frequently asked questions

Is Laurel Valley Mountain Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Laurel Valley Mountain Retreat?

Self parking is free at this property.

What time is check-in at Laurel Valley Mountain Retreat?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Laurel Valley Mountain Retreat?

Check-out is at 10:00 AM.

Where is Laurel Valley Mountain Retreat located?

Situated in the mountains, this hotel is 0.5 mi (0.8 km) from Laurel Valley Golf Course and within 6 mi (10 km) of The Little River Railroad and Lumber Company Museum and Tuckaleechee Caverns. Dark Island Swinging Bridge and Shadows of the Past Hiking/Biking Trail are also within 6 mi (10 km).

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Laurel Valley Mountain Retreat Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 47 reviews
Rating 8 - Good. 16 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 4 out of 47 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Angell

It was the most beautiful over night stay I’ve experienced in a very long time. I have nothing at all to say except good things. It was the closest to heaven I’ve ever felt and honestly have ever been. I would stay there again in a heartbeat and I know I will return to this extraordinary place. Thank you so much for having me and my mommy and for giving me some much needed comfort and joy reminding me that God is truly magnificent and very much alive. My heart overflows with gratitude. Magic took place during this one night stay. -Angell and Sheryl from across the state back in east TN.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room

It was amazing place. I would definitely stay again. It had everything you needed. Loved how historical it was.
Stayed 1 night in Nov 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the mountains.
Stayed 3 nights in Jul 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing with a beautiful view. The only thing I could say was less than perfect was the doors. The main door would not latch unless you held it shut for a few seconds. It wasn’t the biggest issue ever but was a little annoying at times. The door to the room we stayed in could have used some things to help us feel more secure. What I mean by this is that the door had gaps above and below it and the frame. There also wasn’t really a lock on the door; it had a switch so that the keypad on the other side couldn’t be operated but it would have felt more secure with an actual lock. The property also has an amazing observation deck with a spectacular view the only issue is that if you go through the doors to the observation deck the only way back in is by going through the front door of the lodge there is no way to get back in through the door that leads to the observation deck. Overall an amazing experience but I feel like if the property felt a little more secure there wouldn’t be any other place I’d rather stay while in the pigeon forge/gatlinburg area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room! Very clean and quiet. I will definitely be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Had the entire building to myself, not even any staff, in a colonial-style building with charm. Very quiet, beautiful views from chairs on balcony.
Stayed 2 nights in Sep 2024

6/10 Okay

Russell

Liked: Staff & service, amenities, property conditions & facilities
We had some difficulties getting the lock to operate and the door was hard to open. However, we enjoyed the accommodation. We would have liked having a toaster. Spectacular views!!
Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Liked: Amenities
Love the remote and quiet location. I love the hardwood floors.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very non conventional, well appointed, scenic and peaceful place with loads of central areas for guests to enjoy! It’s very different from your ordinary B&B, resort or hotel. Be sure you know what floor you require as there are three levels and no elevator. And know that though there are fireplaces shown and jacuzzi style tubs listed in some rooms, the owner or management request that you don’t use them. Having noted that as a heads-up, you can’t go wrong. The place itself and the surroundings are very charming and scenic! I’d go back for sure.
Stayed 2 nights in Nov 2024

8/10 Good

Victoria

Loved it
Stayed 1 night in May 2024

2/10 Terrible

Linda

Liked: Cleanliness
Disliked: Amenities
I liked the fireplace but there was no wood. We had to run out and buy it. The heater didnt heeat above 66. There was not any fireplace tools like poker little shovel etc. No water like most places give 2 waters. Only 2 decaf coffees. We like caffeine. Very disappointed. No one here to talk to about it.
Stayed 1 night in Jan 2025

4/10 Poor

Demarkus

Liked: Staff & service
Disliked: Cleanliness, room comfort

My stay

The cabin had a beautiful view but, it had used tampons in the trash with a horrible smell, the pillows had pins in it that stabbed you every time you moved, and the TV had damage.
Stayed 1 night in Aug 2024

8/10 Good

Kim

Liked: Cleanliness
Disliked: Amenities
The place was in a beautiful setting. Decorated superbly. Loved the themed doors and rooms. Difficult for many guest to use the locks. We helped one couple how to use the light in room. People would leave the main door ajar. And also saw/smelled guest smoking dope on grounds. A person just needs to be there.
Stayed 2 nights in Sep 2024

8/10 Good

Garland

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except no hot water on first night.
Stayed 1 night in Jul 2024

6/10 Okay

Erin

Disliked: Property conditions & facilities
The property could use a good sprucing up. I understand it is in the woods but it needs cleaning up, the pictures on Expedia look nothing like what I saw. In my room it seems the shower was an afterthought, a shower head sticking out of the wall over the jacuzzi. A shower mat would be a good idea as I almost fell while showering.
Stayed 1 night in Oct 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A positive way to spend your 65th birthday! 🤗

We do plan to stay again now that we know what to expect when staying at Laurel Valley. I read the reviews on our way there and glad I had the heads up on no staff present, challenge on finding the chalet once we arrived as well as where the rooms are and getting code to unlock the door. Thank goodness we found a local number to call in one of the emails. The lady stayed on the phone until she directed us to the right building, room, and explaining lock mechanism. All this being said - we found the room to be great, bed comfortable, bathroom amazing, beautifully decorated, and view from covered porch looking out to the mountains was priceless. Ease and proximity to The Abbey in Townsend was a major plus. Our neighbors above us were very loud throughout the night which was no fault to owner. We couldn’t figure out all the construction and remodeling of the first building you come to - clearer signs would be welcoming to guests. Know ahead a time the walk from the parking area down to the chalet is steep and fairly long but worth it once you get to your room. I wish ya’ll the best. Hope to be back soon.
Stayed 1 night in Feb 2025

8/10 Good

Judy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

46th Ap

Room was great. Grounds were unkept and run down. It quite and peaceful.
Stayed 2 nights in Jun 2024

6/10 Okay

Carol

Liked: Cleanliness
Disliked: Property conditions & facilities
I liked the room, but it was very difficult to plug in devices for recharging. I was never able to figure out how to watch the TV. There was a prompt response to a text I sent. The balcony was quite nice. Thankfully it looked out on a lovely mountain side. This was fortunate since the curtains would not close.
Stayed 2 nights in Sep 2024

8/10 Good

Ginger

Liked: Cleanliness
Shower pressure was terrible and ir took a ver long time to get any hot water. We did get to see a bear.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the Lucy Morgan suite!! Very clean!! Secluded with an overlook deck in the fourth floor. Beautifully decorated lobby(first floor). Gorgeous Koi pond. Steep stairs and no elevator. No staff on property; however, I did call when I first got there to make sure I was in the right place as there are no signs or anything. They were very nice and allowed me early check-in. I would stay here again!!
Stayed 4 nights in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness
The property is a quirky place. I didn't realize there are no staff on site. It’s a self check in . There are common areas to be used by all guest, living room, sitting areas etc. and multiple private guest rooms. It is older but well kept. The views are awesome and the bed was very comfortable. Three other couples arrived to stay that night and they also seemed surprised that there was no staff.
Stayed 1 night in Jun 2024

8/10 Good

Michele

Liked: Cleanliness
Loved the quiet area. Rooms were nice. Only a few minor details that could be better. We only had 3 washcloths for 3 days. 2 for bathing and 1 for face. Daily wash cloths would have been nice. Not everyone has tv packages with passwords. We were limited in viewing. It also cut off the program and the sound was up and down. Would still return though.
Stayed 2 nights in Jul 2024

4/10 Poor

Stacy

Liked: Cleanliness
Disliked: Staff & service, amenities
Only the deck view and dining area were exactly like pictures. We were excited to go, but when we got there it was nothing like we expected. It was a creaky building, took a few minutes to figure out how to get into it. Had to call and they didn’t seem like they wanted to help. The bed was extremely high off the ground and had trouble getting into it. There was hardly any water pressure. I paid extra for a room because it was supposed to have a Mountain View and it really didn’t. It was pretty clean besides a few bugs which is normal for the area.
Stayed 1 night in Sep 2024