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Best Western Cades Cove Inn

2.5 star property
Travelers can work out, enjoy a hearty breakfast, and explore natural wonders near this hotel by the Great Smoky Mountains.

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Photo gallery for Best Western Cades Cove Inn

A modern living room with a sofa, a coffee table, and a dining area. - Best Western Cades Cove Inn (Townsend)
A living room with a stone fireplace, a flat-screen TV mounted above a cabinet, and a dining table with chairs. - Best Western Cades Cove Inn (Townsend)
A spacious room with large windows, a patterned rug, and a modern ceiling design. - Best Western Cades Cove Inn (Townsend)
A reception area with a counter, two sofas, a coffee table, and a large window providing a view of the outdoors. - Best Western Cades Cove Inn (Townsend)
Desk, iron/ironing board, free WiFi, bed sheets - Best Western Cades Cove Inn (Townsend)
Nestled near Great Smoky Mountains National Park, Best Western Cades Cove Inn invites you to unwind with free full breakfast, a rejuvenating gym session or get work done at the business center. Connect to in-room WiFi and take advantage of convenient perks like self parking and vending machines. Guests rave about the delicious breakfast, helpful staff and perfect location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

A hotel room with a large bed, bedside tables, a desk, a chair, a window with curtains, and an air conditioning unit.

Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 queen beds, nonsmoking

Two double beds with a tree pattern bedspread, a large window with curtains, and a wall-mounted light fixture.

2 queen beds, nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a sofa, a small table, a bed with a headboard, and a nightstand.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(39 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Townsend is home to Best Western Cades Cove Inn. Ober Mountain is a popular attraction and the area's natural beauty can be seen at Great Smoky Mountains National Park and Cades Cove. Looking to enjoy an event or a game while in town? See what's going on at Jack Renfro Stadium, or consider a night out at The Trillium Venue. Visit our Townsend travel guide
Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882

What's nearby

  • Townsend Visitor Center
    3 min walk - 0.2 miles
  • Shadows of the Past Hiking/Biking Trail
    3 min walk - 0.2 miles
  • The Little River Railroad and Lumber Company Museum
    6 min walk - 0.4 miles
  • Dark Island Swinging Bridge
    7 min walk - 0.4 miles
  • Great Smoky Mountains Heritage Center
    2 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS)
    32 min drive

Restaurants

  • Peaceful Side Social
    9 min walk
  • The Artistic Bean
    14 min walk
  • The Townsend Abbey
    7 min walk
  • Apple Valley Cafe Express
    4 min drive
  • Elvira's Cafe
    10 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Cades Cove Inn pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Cades Cove Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Cades Cove Inn?

Check-out is at 11 AM.

Where is Best Western Cades Cove Inn located?

Situated in Townsend, this hotel is steps from Shadows of the Past Hiking/Biking Trail and 2.2 mi (3.5 km) from Great Smoky Mountains National Park. Townsend Visitor Center and Dark Island Swinging Bridge are also within 10 minutes.

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Reviews

Best Western Cades Cove Inn Reviews

8.2

Very Good

8.6

Cleanliness

10

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and very quiet peaceful stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Krista

Liked: Cleanliness, staff & service
We had a great experience at this Inn! The staff and manager were very helpful and friendly. They also had a nice breakfast in the mornings. They had plenty of breakfast options to eat. We would definitely come back and stay! Krista/Greg
Stayed 2 nights in May 2026
Verified

10/10 Excellent

SueAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilty, friendly staff, good breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were helpful and friendly. Overall is was a nice stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Timmy

Room was clean very quite and breakfast was really good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were ants in the bathroom. AC was noisy and not working well. Breakfast was very good, wide assortment. Unusual fun thing was rocking chairs outside
Stayed 1 night in May 2026
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception was not friendly but everything else was great. That staff member just needs additional training.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. We parked right in front of our room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointed to not have coffee in the room. Andre was great and the breakfast was excellent.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Ckean rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, comfortable and quiet. Even through it was busy it was very relaxing atmosphere. It fit right in with the small town charm. We will definitely be back!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Traci

Liked: Cleanliness, amenities, property conditions & facilities
Staf was very friendly. Great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a positive experience at this hotel and would definitely stay there again if ever in the area. The room was clean and spacious; the beds were very comfortable, breakfast was great (eggs, sausage), the staff was accommodating and friendly, parking was available right outside our door. The only issues we had were: ** The toilet in the room had to be flushed multiple times to clear it which was an issue ** and the lighting in the room seemed a little dim. Wish that breakfast would have opened before 7 am as a few times we had to leave before 7 (no coffee) - maybe open at 6:30 am ?
Stayed 3 nights in May 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay you could see and see the great Smokey Mountains from the run and also right in front of the Hotel there was area that is made for walking or riding your bike on. We walked everyday while we were there. The only thing about the hotel there is no pool or a coffee pot in your room but you can go to the office and get coffee thru 10pm.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff was friendly and very helpful check in and out easy. Breakfast was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable at a great price.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything at this hotel was welcoming and inviting. My family and I enjoyed our stay. Our favorite part was the delicious breakfast buffet. They room were comfortable and clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Clean, large well appointed room. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Clean the staff was very pleasant.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleanest hotels we’ve ever stayed at! The room was plenty spacious, very well priced, breakfast was great with several options available, and it was centrally located to the town. The staff put it over the top for us — extremely kind and helpful, with an obvious amount of pride in what they were doing there — whether it was checking us in, cleaning, or offering breakfast! That impressed us the most! We rarely take the time to write reviews, but they are deserving — so here we are! 10 out of 10!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying at Best Western. Hotel is clean and upkept. Beds are very comfy, staff is very friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and neat! Staff was very friendly.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Great breakfast. Comfortable bed. Very clean.
Stayed 1 night in Dec 2025