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Best Western Cades Cove Inn

2.5 star property
Hotel in Townsend with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Cades Cove Inn

Reception
1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
7824 E Lamar Alexander Pkwy, Townsend, TN, 37882

What's nearby

  • Townsend Visitor Center - 3 min walk - 0.2 miles
  • The Little River Railroad and Lumber Company Museum - 6 min walk - 0.4 miles
  • Dark Island Swinging Bridge - 7 min walk - 0.4 miles
  • Great Smoky Mountains Heritage Center - 3 min drive - 1.7 miles
  • Tuckaleechee Caverns - 8 min drive - 4.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 32 min drive

Restaurants

  • ‪Townsend Abbey - ‬7 min walk
  • ‪The Artistic Bean - ‬14 min walk
  • ‪Apple Valley Cafe - ‬4 min drive
  • ‪Riverstone Family Restaurant - ‬3 min drive
  • ‪Burger Master Drive In - ‬3 min drive

About this property

Best Western Cades Cove Inn

Hotel near Great Smoky Mountains National Park
Free full breakfast, a gym, and a business center are just a few of the amenities provided at Best Western Cades Cove Inn. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • A vending machine, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 54 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cades Cove
Best Western Cades Cove Inn
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Townsend
Cades Cove Inn
Best Cades Cove Townsend
Best Western Cades Cove Inn Hotel
Best Western Cades Cove Inn Townsend
Best Western Cades Cove Inn Hotel Townsend

Frequently asked questions

Is Best Western Cades Cove Inn pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Cades Cove Inn?

Self parking is free at this property.

What time is check-in at Best Western Cades Cove Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Cades Cove Inn?

Check-out is at 11 AM.

Where is Best Western Cades Cove Inn located?

Situated in Townsend, this hotel is steps from Shadows of the Past Hiking/Biking Trail and 2.2 mi (3.5 km) from Great Smoky Mountains National Park. Townsend Visitor Center and Dark Island Swinging Bridge are also within 10 minutes.

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Best Western Cades Cove Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
A great friendly clean place to stay! I would stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient hotel. Decent breakfast. Very friendly staff. Pool was permanently closed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience…cleanest place we’ve stayed at in an awhile. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet nice people good breakfast great place to stay
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Location was beautiful
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
My stay was good. Typical motel style. Breakfast was ok, make your own waffles, meat, potatoes, eggs. One thing that was nice that I was not expecting was a walking/biking trail in front of the hotel, which was nice and went for a few miles in either direction. Staff was friendly.
Stayed 5 nights in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best Continental breakfast I ever had
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe location. Convenient to attractions. Food and staff were phenomenal ❣️
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and fun to deal with.
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean; professional staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Breakfast was terrific! The gentleman in the breakfast area from Jamaica was exceptionally pleasant, cheerful and efficient. Didn't get his name. The women who checked us out am of 05-26 was lovely to talk to and has a great sense of humor!!
Stayed 3 nights in May 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Best Western in Townsend, TN. The staff were very friendly and accommodating. The dining area and suite were very clean. We were hoping to use the fireplace, but I guess the gas had been turned off since it was May. We will definitely stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Feb 2025

2/10 Terrible

Kaelani

The front desk girl was incredibly rude, wouldnt let my worst enemy stay here and be helped by her
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property that has been nicely modernized. The rooms are spacious and extremely clean. The bed is very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Thuy Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with clean rooms, convenient location, and easy parking. The continental breakfast had a good variety of options. We enjoyed our stay
Stayed 1 night in Mar 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and best location!
Stayed 4 nights in Dec 2024

10/10 Excellent

jess

Liked: Cleanliness, staff & service, property conditions & facilities
This team takes fantastic care of their property. I’ve not stayed in a better Best western for more than 40 years
Stayed 2 nights in Apr 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times. Always clean and spacious; staff always friendly and welcoming.
Stayed 1 night in Feb 2025

2/10 Terrible

Joseph

I never got to check in. My car broke down in Maryville and i had to tow it back home. The cost was $350 to town, the repair is going to be another $500. I've stayed there before and enjoyed it !
Stayed 1 night in May 2025

6/10 Okay

Connie

Liked: Cleanliness, staff & service, amenities
Dog designated arse not well late after dark. Area also was steep and not as shor
Stayed 5 nights in May 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to get a last minute booking quickly.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll definitely be back

The staff was incredibly friendly and helpful. The room was spotless; one of the cleanest rooms I’ve stayed in. Very quiet location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area , friendly staff , good breakfast , overall great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service
it fit basic needs
Stayed 1 night in Mar 2025