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Hotel d'Alcantara

Property class: 3

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Front of property - Hotel d'Alcantara (Tournai)
Flat-screen TV - Hotel d'Alcantara (Tournai)
Lobby - Hotel d'Alcantara (Tournai)
Terrace/patio - Hotel d'Alcantara (Tournai)
Lobby - Hotel d'Alcantara (Tournai)
Welcome to Hotel d'Alcantara, where you can unwind with a drink at the bar or relax on the sun-kissed terrace. With laundry facilities, in-room WiFi, bike rentals nearby attractions are within reach and coffee/tea in the lobby for a morning pick-me-up.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Premium bedding, in-room safe, desk, free WiFi

Twin Room

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Tournai is home to Hotel d'Alcantara. Ecopark Adventures and La Ferme du Bien Etre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nord-Pas de Calais Mining Basin and Scarpe-Escaut Regional Natural Park. Looking to enjoy an event or a game while in town? See what's happening at Pierre Mauroy Stadium or Stab Velodrome. Visit our Tournai travel guide
Map
Rue des Bouchers Saint-Jacques 2, Tournai, 7500

What's nearby

  • Pont des Trous
    3 min walk - 0.2 miles
  • Grand Place
    3 min walk - 0.2 miles
  • Eglise Saint-Quentin
    3 min walk - 0.2 miles
  • Tournai Cathedral
    6 min walk - 0.4 miles
  • Belfry of Tournai
    6 min walk - 0.4 miles

Getting around

  • Tournai Station
    14 min walk
  • Lille (LIL-Lesquin)
    31 min drive

Restaurants

  • Brasserie Le Beffroi
    3 min walk
  • Au Vieux Tournay
    3 min walk
  • Comptoir 17
    3 min walk
  • Le Black Blue Pub
    3 min walk
  • Vanille et chocolat
    3 min walk

About this property

Hotel d'Alcantara

Property highlights
A terrace, laundry facilities, and a bar are just a few of the amenities provided at Hotel d'Alcantara. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • Coffee/tea in the lobby, luggage storage, and smoke-free premises
  • An elevator
Room features
All guestrooms at Hotel d'Alcantara offer comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Free infant beds, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (8:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 1.54 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel d'Alcantara Tournai
Hotel d'Alcantara
d'Alcantara Tournai
d'Alcantara
Hotel D'Alcantara Tournai, Europe - Belgium
Hotel d'Alcantara Hotel
Hotel d'Alcantara Tournai
Hotel d'Alcantara Hotel Tournai

Frequently asked questions

Is Hotel d'Alcantara pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel d'Alcantara?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel d'Alcantara?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel d'Alcantara located?

Situated in Tournai, this hotel is steps from Museum of History and Archaeology and Eglise Saint-Quentin. Pont des Trous and Grand Place are also within 5 minutes. Tournai Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel d'Alcantara Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 120 out of 232 reviews
Rating 8 - Good. 85 out of 232 reviews
Rating 6 - Okay. 24 out of 232 reviews
Rating 4 - Poor. 3 out of 232 reviews
Rating 2 - Terrible. 0 out of 232 reviews

Reviews

Verified

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient and nice

Excellent hotel, small, kind and professional staff, convenient
Stayed 1 night in Aug 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit. The lack of parking was a bit of a pain but we parked ouside and got away with it.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess upon arrival was wonderful and super accommodating.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tounai's best?

An old converted house with a retro theme in very attractive town. Walk to everything - quality bedding - a good breakfast - we would stay again. The layout makes it hard to avoid some stairs.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ingo

Liked: Cleanliness, staff & service, amenities
Zimmer war großzĂŒgig, Personal sehr nett
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities
C'est notre deuxiÚme séjour dans cet hÎtel et, une fois encore, le personnel a été formidable, la chambre spacieuse, trÚs propre, avec une petite terrasse en bonus. Notre demande spéciale d'avoir de préférence une chambre au rez-de-chaussée et avec douche plutÎt qu'une baignoire, pour mon amie PMR, a été prise en compte. Machine à café/thé/chocolat chaud disponible gratuitement pendant toute la durée de notre séjour. Tout était parfait. Superbe établissement. Nous y reviendrons.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

laurent

Disliked: Staff & service, room comfort

Decevant

Decevant, grande chambre froide, rue passante et bruyante, petit dej quelconque Bref cela ne correspond pas ni a la promesse du site ni au 172eur payé pour la nuit
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent choix dans l'ensemble

Excellent hÎtel dans l'ensemble, et proche de la grand place de Tournai et de tous les musées ainsi que la cathédrale. Les chambres sont confortables et le petit déjeuner trÚs satisfaisant. Seul bémol, la chambre disposait de deux petits lits plutÎt que d'un lit double et c'était bien moins confortable.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Clemens

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Een hele grote kamer, helaas geen stoeltjes, nachtkastjes en plek voor koffer. Terwijl plek zat. Verzorging ok.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour Tournaisien

L'hotel est bien situĂ© en plein coeur de la ville de Tournai. Le bĂątiment ancien n'empĂȘche pas des Ă©quipements modernes et de qualitĂ©. Le personnel est trĂšs accueillant et fort sympathique. Un moment plaisant dans cette petite ville qui vaut d'ĂȘtre dĂ©couverte.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hĂŽtel, proche de la belle grand place de Tournai
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

GĂ©rald

Liked: Cleanliness, property conditions & facilities, room comfort
Personnel tres accueillant chambre tres spacieuse HĂŽtel tres bien situe
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn sfeervol hotel op mooie locatie. Zeer vriendelijk personeel, grote ruime kamers en heerlijk ontbijt.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit hĂŽtel charmant

Nous avons été surclassé dans un appartement sous les combles. Spacieux, climatisé. Manque un miroir dans les chambres, douche pas trÚs pratique. Superbe petit dejeuner : produits frais, varié, copieux.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities

TrĂšs bien mais rue bruyante

L'hÎtel a de trÚs belles cham res, est proche du centre ville. Le service est bon. Vraiment dommage de manquer d'isolation tout en étant da.s cette rue bruyante ?passage de voitures sur des vieux pavés)
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Masika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaite dans l'ensemble. Aussi bien de l'accueil, de la propreté de la chambre, qualité des services ok seul bémol le frigo dans la chambre était vide. TrÚs bel hÎtel atypique.. je recommande.
Stayed 1 night in Feb 2024