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Novotel Toulouse Centre Wilson

4.0 star property
Family-friendly Toulouse hotel connected to a shopping center, steps from Place Wilson

Choose dates to view prices

Photo gallery for Novotel Toulouse Centre Wilson

Exterior
Premium bedding, free minibar, in-room safe, desk
Interior entrance
Lobby
Property entrance
Novotel Toulouse Centre Wilson, in the heart of the city, offers an eco-friendly stay. Guests can dine at Brasserie Le Capoul, enjoy drinks at the bar, and use in-room WiFi. Multilingual staff provide tour assistance for exploring the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 1 Twin Bed

Standard Twin Room, 1 Twin Bed | Premium bedding, free minibar, in-room safe, desk

Standard Twin Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Terrace

Executive Suite, 1 Queen Bed with Sofa bed, Terrace | Premium bedding, free minibar, in-room safe, desk

Executive Suite, 1 Queen Bed with Sofa bed, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment, Multiple Beds

Superior Apartment, Multiple Beds | Premium bedding, free minibar, in-room safe, desk

Superior Apartment, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
15 Place Du President Thomas Wilson, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place Wilson - 1 min walk - 0.0 miles
  • Victor Hugo Market - 2 min walk - 0.1 miles
  • Capitole de Toulouse - 3 min walk - 0.2 miles
  • Place du Capitole - 5 min walk - 0.3 miles
  • Cité de l'Espace - 9 min drive - 3.8 miles

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 20 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪La Gourmandine - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Prima Bonheur - ‬2 min walk

About this property

Novotel Toulouse Centre Wilson

Upscale family-friendly hotel near Place Wilson
Located close to Victor Hugo Market and Capitole de Toulouse, Novotel Toulouse Centre Wilson provides a playground, an arcade/game room, and dry cleaning/laundry services. The on-site restaurant, Brasserie Le Capoul, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A TV in the lobby, a banquet hall, and a 24-hour front desk
  • A front-desk safe, a computer station, and 4 meeting rooms
Room features
All 133 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 27 per day)
  • Self parking on site (EUR 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 20.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie Le Capoul

Things to do

  • Arcade/game room
  • Health club
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,830 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.5 per person
  • Self parking fee: EUR 27 per night
  • Nearby parking fee: EUR 27 per day (656 ft away)
  • Pet fee: EUR 12.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Toulouse Centre Wilson
Novotel Toulouse Centre Wilson
Novotel Toulouse Centre Wilson Hotel
Novotel Wilson Hotel
Novotel Wilson
Novotel Toulouse Centre Wilson Hotel
Novotel Toulouse Centre Wilson Toulouse
Novotel Toulouse Centre Wilson Hotel Toulouse

Frequently asked questions

Is Novotel Toulouse Centre Wilson pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Toulouse Centre Wilson?

Self parking is available for EUR 27 per night.

What time is check-in at Novotel Toulouse Centre Wilson?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Novotel Toulouse Centre Wilson?

Check-out is at noon.

Where is Novotel Toulouse Centre Wilson located?

This family-friendly Toulouse hotel is located in the historical district, just steps from Place Wilson and Victor Hugo Market. Capitole de Toulouse and Place du Capitole are also within 5 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 2 minutes.

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Reviews

Novotel Toulouse Centre Wilson Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 531 out of 1007 reviews
Rating 8 - Good. 357 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

Reviews

4/10 Poor

Donal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

4/10 Poor

Takeshi

No hot water1over night No TV 2days
Stayed 7 nights in Aug 2025

10/10 Excellent

aiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was excelent
Stayed 1 night in Oct 2022

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Novatel is centrally located and very walkable to sites, shopping, dining. The staff is helpful and friendly.
Stayed 7 nights in May 2023

10/10 Excellent

fatemeh

Liked: Amenities
Totally was good except the parking space was far away from hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Traci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rood and not accommodating to any sort of changes. Not worth the money for a low budget hotel
Stayed 1 night in Oct 2024

8/10 Good

Adrian

Liked: Staff & service
Nice rooms and very convenient location close to bars/restaurants/shops but windows don't have enough sound proofing and noise from street below noticeable until late and in early morning.
Stayed 2 nights in Jul 2022

6/10 Okay

lisa

Liked: Cleanliness, staff & service, amenities
Great location - very average wifi internet coverage - also asked for a deposit of 250 euro on top of my booking ! Interesting that the deposit was processed within seconds and yet the release of the hold on the deposit has yet to come through on my credit card - very poor.
Stayed 2 nights in Oct 2023

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
I made the mistake of double booking, and the Hotel refused to cancel one of the reservations. It's my fault, but it would have been nice if they were more accommodating. Also driving to and parking at the hotel was an absolute nightmare.
Stayed 2 nights in Apr 2023

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Cleanliness
What a horrible 48 hours! We booked a suite with a terrace and had a late check in from delayed flights. We got to our room at midnight and it was as hot as a sauna. Of course no sleep on night 1. In the morning we told the desk and they sent a technician to check it out who said the ac had a larger problem. They moved us to a new room and at midnight it was as hot as a sauna again. Go to the front desk and they move us to a 3rd room. Had to repackage and pack again. 3rd room in 48 hours and about 7 hours sleep at this hotel. After all these horrible inconveniences they comped us 2 drinks and 48 euros. I won’t even tell you what we actually paid 6 months in advance. Total ruined our time in a city that bears our name!
Stayed 2 nights in Jul 2024

6/10 Okay

Liudmila

Liked: Amenities
Disliked: Cleanliness, staff & service
I wish I could recommend this hotel, but I will not sadly!! One member of staff in particular made me feel low. The receptionist, who ignored all my efforts to explain a word ‘pillow’….. although I even googled and showed her the images how a pillow looks like. I was asking for 2 extra pillows for my children, but she couldn’t be bothered to do anything. Perhaps my expectations of the International chain hotel were higher or at least some basic English knowledge would be a bonus. I also asked her to fix our shower basin, which was blocked therefore we could take only a very quick shower. I asked twice. Nothing was done. And lastly a cleaner didn’t come in the afternoon when we were out although I did ask to clean our room in the reception before we left. The answer was that the cleaner saw ‘do not disturb’ sign and left. Yes, I agree that was in the morning, not in the afternoon though. No apology nothing at all. There was a wonderful receptionist Michelle, who was really helpful and kind. She made us smile and happy! Big credit to her! On a positive note the location of the hotel was great! Easy to access and walkable everywhere. The terrace was an excellent addition to our spacious room. It was just a few minutes walk from the train station, which was very convenient as we took a train to beautiful Albi.
Stayed 3 nights in Aug 2024

2/10 Terrible

Hao

Disliked: Cleanliness, amenities, property conditions & facilities
Room was terribly dirty - staff was friendly but also didn’t do anything. Told me that hotel is fully booked - really? It is not a holiday season and looking at the flow at breakfast this is not a busy hotel. But in fact, they didn’t do anything when guests are staying in a dirty room
Stayed 1 night in Oct 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar para estacionar no funciona el ticket de salida que te entrega el hotel pre-pago.- lo único que tienes que hacer es esperar a que los chicos del estacionamiento solucionen directamente.
Stayed 1 night in Sep 2025

6/10 Okay

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico, amplios, cómodos.
Stayed 1 night in Sep 2025

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities
Bien situé
Stayed 1 night in Jun 2025

6/10 Okay

Joao L

Liked: Cleanliness, staff & service, property conditions & facilities
A equipe foi muito atenciosa e gentil. O quarto é muito bom, com antessala, sofá, frigobar, cafeteira e cápsulas de café. O banheiro era de bom tamanho. O ponto fraco foi o sistema de ar-condicionado do hotel, que não estava funcionando, e estava calor em Toulouse. Nós não sabemos dizer se o problema é recorrente, se é devido à racionalização de energia, ou se foi somente azar nosso. O abono das diárias de estacionamento funcionou bem, e o pagamento é feito previamente no hotel, com a apresentação do ticket nas máquinas mais recuadas antes das cancelas de saída.
Stayed 2 nights in May 2025

6/10 Okay

Aynur

Disliked: Cleanliness, property conditions & facilities
Ikke så god stand
Stayed 3 nights in Jun 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, property conditions & facilities, room comfort
La dernière fois que je vais dans cet hôtel tant que les travaux ont pas été fait... La pire nuit que j'ai fait depuis longtemps
Stayed 1 night in May 2025

8/10 Good

Naoki

Liked: Cleanliness, amenities, property conditions & facilities
チェックインしたときの若い女性スタッフは最低でしたがあとのスタッフはまあまあのレベルでした。
Stayed 3 nights in Apr 2025

8/10 Good

arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien situé

Beau et agréable patio. Très bon petit déjeuner. Chambre un peu vieillotte. Personnel très agréable
Stayed 2 nights in Mar 2025

4/10 Poor

julien

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Chambre clairement médiocre avec des plafonds ultra bas et des fenêtres minuscules
Stayed 1 night in Mar 2025

6/10 Okay

michel

Liked: Cleanliness, staff & service, property conditions & facilities

pas a la hauteur de cette gamme d'hotel

chambre petite pour un établissement comme cela .rapport qualité prix tres moyen. chambres 200 avec pdj . pour une chambres etroites difficiles de faire le tour
Stayed 1 night in Dec 2024

4/10 Poor

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities

Bruyant

Je ne recommande pas cet hôtel si c est pour vous reposer tres bruyant. Tout ce qui se passe dans la rue comme si nous y étions. Pas d accès a la salle de sport
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort

Séjour Parfait

Séjour Parfait Hotel très bien situé, chambre confortable et propre Un personnel attentionné, compétent et souriant Un petit déjeuné varié, copieux, de très bonne qualité
Stayed 1 night in Nov 2024

6/10 Okay

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
This property was maybe a 4 star hotel 30 years ago. Three stars on its best day now. I’d say it’s a solid 2.5. The hotel is tired and needs a multi million euro update. Our first room AC worked poorly and the carpet was in extremely poor condition. The shower is pretty lame with a half glass wall so everything in the bathroom gets wet. Also the plastic hose to the shower twists under water pressure resulting in water everywhere. We ended up changing rooms after the first night. The staff on the other hand was four stars. Very helpful and pleasant. Also the location can’t be beat. Right in the center of town. Walk to everything in minutes.

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