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Novotel Toulouse Centre Compans Caffarelli

Property class: 4

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Photo gallery for Novotel Toulouse Centre Compans Caffarelli

A traditional Japanese-style garden with a red bridge, a wooden house, and a pond. - Novotel Toulouse Centre Compans Caffarelli (Toulouse)
A hotel room with a large bed, a small table, a chair, a nightstand with a phone, and a wall with a scenic painting. - Novotel Toulouse Centre Compans Caffarelli (Toulouse)
A hotel lobby with a reception desk, seating area, and a large arched doorway leading outside. - Novotel Toulouse Centre Compans Caffarelli (Toulouse)
A hotel room with a bed, a sofa, a small table, and a view of a balcony with outdoor seating. - Novotel Toulouse Centre Compans Caffarelli (Toulouse)
A swimming pool with lounge chairs, a restaurant, and a building with arched windows. - Novotel Toulouse Centre Compans Caffarelli (Toulouse)
Take advantage of a terrace, a shopping mall on site, and a coffee shop/cafe at Novotel Toulouse Centre Compans Caffarelli. Be sure to enjoy a meal at Le Gourmet Bar, the on-site restaurant. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior room, 1 double bed and 1 single sofa bed

Room

Superior room, 1 double bed and 1 single sofa bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior room, 1 double bed or 2 single beds

A hotel room with a large bed, a sofa, a small table, and a painting of a sunset.

Superior room, 1 double bed or 2 single beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior room, 1 double bed and 2 single beds

A hotel room with two beds, a small table with breakfast, a TV, and a painting on the wall.

Superior room, 1 double bed and 2 single beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior room, 1 double bed and 1 sofa bed for 2 people

A hotel room with two beds, a small round table, a painting on the wall, and a view of the outdoors through the window.

Superior room, 1 double bed and 1 sofa bed for 2 people

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a bedside phone, and a wall-mounted TV.

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

A modern hotel room with a grey sofa, a small grey armchair, a round white table, and a TV mounted on the wall.

Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed, Balcony

A hotel room with a bed, a sofa, a small table, and a view of a balcony with outdoor seating.

Executive Room, 1 Double Bed with Sofa bed, Balcony

7.8 out of 10
Good
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Toulouse City-Centre, a neighborhood in Toulouse, Novotel Toulouse Centre Compans Caffarelli is near the airport and on a lake. Banks of the Garonne and Ramier Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Japanese Garden Toulouse and Centre Culturel Bellegarde. Traveling with kids? Consider Lutin Park Carousel and Grand Rond. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Toulouse travel guide
Map
5 Place Alfonse Jourdain, Toulouse, Haute-Garonne, 31000

What's nearby

  • A modern building with a distinctive red facade and a staircase leading to an upper level.
    Toulouse Business School
    2 min walk - 0.1 miles
  • A historic building with a tall tower and a large tree in the foreground.
    Basilica of Saint-Sernin
    14 min walk - 0.8 miles
  • A grand, illuminated building with a reflective courtyard.
    Place du Capitole
    15 min walk - 0.8 miles
  • A grand building with a central clock, columns, and a large entrance.
    Capitole de Toulouse
    17 min walk - 0.9 miles
  • Pierre Baudis Congress Center
    5 min walk - 0.3 miles

Getting around

  • Le TOEC Station
    6 min drive
  • Compans-Caffarelli Station
    6 min walk
  • Blagnac Airport (TLS)
    11 min drive

Restaurants

  • Starbucks
    6 min walk
  • eat SUSHI Toulouse 2
    8 min walk
  • Don Pancho
    10 min walk
  • Le Chevillard
    8 min walk
  • Le Bistrot d'Hercule
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 19.80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Gourmet Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,690 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.80 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Novotel Toulouse Centre Compans Caffarelli have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from October 1 to March 31.

Is Novotel Toulouse Centre Compans Caffarelli pet-friendly?

Yes, Novotel Toulouse Centre Compans Caffarelli allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 16 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 19 per night.

What time is check-in at Novotel Toulouse Centre Compans Caffarelli?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Toulouse Centre Compans Caffarelli?

Check-out is at noon.

Where is Novotel Toulouse Centre Compans Caffarelli located?

This family-friendly Toulouse hotel is located on the boardwalk/promenade, within a 5-minute walk of Toulouse Business School, Japanese Garden Toulouse, and Lutin Park Carousel. Canal du Midi and Canal de Brienne are also within 10 minutes. Compans-Caffarelli Station is 6 minutes by foot and Canal du Midi Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Toulouse Centre Compans Caffarelli Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 289 out of 684 reviews
Rating 8 - Good. 276 out of 684 reviews
Rating 6 - Okay. 83 out of 684 reviews
Rating 4 - Poor. 26 out of 684 reviews
Rating 2 - Terrible. 10 out of 684 reviews

Reviews

Verified review

8/10 Good

Disliked: Amenities, property conditions & facilities
Over all a good stay. With good location
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't recommend enough this hotel, great location with great amenities. Outdoor pool looks over the gardens Rights next key parks
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only given this one a three star rating because the air conditioning was really poor in our room. It was working but the temperature in the room was still high. We stayed in the August heatwave and ended up purchasing cooling blankets and fans. The location was great, the gardens it adjoins are beautiful! The parking was great, but quite tight, lots of pillars! It was only that we went when Toulouse was so hot and we couldn’t sleep with the heat that we have marked this hotel down.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay during the May heatwave at this hotel. The hotel reception is chic and staff friendly particularly Victoria who gave us lots of advice on walks and local points of interest as well as serving drinks and sorting breakfast. The only downside was the air conditioning that couldn’t cope with the 35 degree days but the fresh pool overlooking the Japanese gardens was just what was needed after mornings sightseeing. A lovely stay for a great price and thank you Victoria and all of the rest of the staff for making our stay special.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception and other staff were polite and welcoming in all interactions. Room was clean but the toilet (with no sink) was in a separate room to the shower (with sink). This bewildered and confused me, but is apparently normal in France. Breakfast buffet was ok. It wasn't anything particularly special. I think I'd have preferred to have no breakfast at hotel and gone to a local cafe or bakery instead to get a more authentic experience. The swimming pool was quite busy given the hot weather. Open 9am to 9pm. The bus to and from the airport stops at the main road which is very close to the hotel. It is very convenient, bus is air conditioned and I would recommend taking it. Being on the airport bus route makes this hotel well located.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, nice rooms, clean and right on the park
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff. Really well located beside a nice park and within walking distance of shopping and dingin areas
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Parking was adjoining and handy. Good restaurant as well. Friendly staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and nice staff. Breakfast buffet is great . They need one more coffee machine because one is not enough at rush time . I’ll go. Ack .
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering everything, I would rate my stay at the Novotel, Toulouse a very satisfying one. The staff were very accommodating and incredibly friendly ( kudos to Kevin, Luca and Ryan ).The room was spacious,spotless, and comfortable and crisp bed sheets too!The metro is very accessible from this location-just 2 stops to the city center. Only minor issues were the pillows being too small and the quality of some of the furnishings was a bit chintzy to my liking-but that's a personal preference🙏♥️👍
Stayed 11 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Friendly, helpful staff. Great breakfast with lots of choice. Pool was lovely. Nice complimentary extras in room.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and pleasant staff.

Return visit to this establishment . Located out of town but easy access by public transport.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
attentive staff
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Limited towels. They suggest maid service every two days. Paper cups for coffee?? Very limited lighting to try and read a book in bed. Nice location by a park area though.
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
A fairly tired Novotel. Main bar and restaurant nicely done but dated rooms with tiny showers and No desk or usable chair to work on the room if required. Fitness suite basically an old bedroom with a bike in it not really 4* experience. Otherwise usual expected too amenities. Quiet location by the a park is a bonus although general exterior area feels a bit run down.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Staff were ALL very nice and accommodating. The hotel does need a concierge to assist visitors with questions about the area and with helping set up activities. Our room was overly warm even with the AC turn down to the coldest it would go. We had to ask for a fan. The bathroom sink stopper would not stay in the open position and the water did not drain well. Just washing your hands could cause an overflow.
Stayed 4 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best experience

Our room did not have a desk or chair; just a bed and a single couch. I guess they did not have them because the room was too small. I know that other rooms had desks and chairs. All the rooms were booked so we were out of luck to change rooms. When I asked for a small portable desk and chair so that we can do some work in the room (we had to do confidential online meetings) , we were told that this was not possible. While I was kindly discussing our options with one receptionist, another one came and acted all weird. She was rather rude. So I gave up discussing our options as it was no use. We ended up staying there, but it was not a good experience. On top of this, the restaurant was not at all accommodating for dietary restrictions. This is not surprising in France, as they don’t understand the concept of dietary restrictions in most places outside Paris, but I was expecting at least some effort. Nothing was offered. Breakfast was also rather poor. In the land of cheese, they had only one type that was not particularly good. We ended up skipping the breakfast even though we paid for it as part of the room cost. Perhaps others had better experience with this hotel, but we thought we made a mistake. We chose it because it was close to the convention center, but we should have stayed near the center of the city where all the action takes place. This location is rather far to the good restaurants, etc. Overall, we did not have a great experience.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the pool was fantastic for spending the hot afternoons! Bedrooms could do with cooler air conditioning and more plug sockets, but great hotel otherwise and will stay here again (Be aware that a sizeable deposit - 400€ in our case - is charged at check in, but our pending credit charge was updated within an hour of checking out)
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice pool, lobby well organized bar, tables , lounges and even a kid section. Food was great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in superb location. Breakfast was as good as it gets in France.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran out of vodka on the Thursday night still didn’t have any on Saturday night .wife not happy as all she drinks is vodka and coke. Could not believe you can’t get a drink from the bar after 10-30 pm on Saturday night 🙁🙁🙁
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Hotel not a 4 star but in nice grounds and in a good position. Staff were very unfriendly would not serve drinks after 11pm. Breakfast not worth the money
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
´´
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Air con issues and smell from bathroom pipes, old carpets, etc…
Stayed 4 nights in Apr 2026