Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Mama Shelter Toulouse

4.0 star property
Hotel with bars, 7-minute walk to Place du Capitole

Choose dates to view prices

Photo gallery for Mama Shelter Toulouse

Exterior
Restaurant
In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio
Restaurant
Mama Shelter Toulouse is a convenient base near Place du Capitole. Relax on the rooftop terrace before shopping or exploring nearby sites like the Museum of the Augustins and Saint Etienne Cathedrale. Amenities include dry cleaning, luggage storage, and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Queen Bed (Large Mama)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama) | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (Medium Mama)

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hair dryer
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (Small Mama)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Hair dryer
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Multiple Beds, Terrace (XXL Mama)

Room, Multiple Beds, Terrace (XXL Mama) | In-room safe, desk, soundproofing, iron/ironing board

Room, Multiple Beds, Terrace (XXL Mama)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
TV
Rainfall showerhead
Hair dryer
Champagne service
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

You may also like

Ad
Studio Supérieur Double | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Appart'City Confort Toulouse Diagora LabĂšge

Labege
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 726 reviews
Appart'City Confort Toulouse Diagora LabĂšge

About the neighborhood

Map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place du Capitole - 6 min walk - 0.4 miles
  • Capitole de Toulouse - 6 min walk - 0.4 miles
  • Saint Etienne Cathedrale - 8 min walk - 0.5 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • CitĂ© de l'Espace - 8 min drive - 3.6 miles

Getting around

  • Jean-JaurĂšs Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • â€ȘLa Cantine du Bistroquet - ‬2 min walk
  • â€ȘPizzeria Vecchio - ‬2 min walk
  • â€ȘIstanbul sandwicherie - ‬1 min walk
  • â€ȘLa Grand' Pizzeria - ‬1 min walk
  • â€ȘMama Restaurant Toulouse - ‬1 min walk

About this property

Mama Shelter Toulouse

Upscale hotel near Place du Capitole
Located close to Museum of the Augustins and Saint Etienne Cathedrale, Mama Shelter Toulouse provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), an elevator, and 4 meeting rooms
  • Luggage storage, smoke-free premises, and secured bicycle storage
  • Multilingual staff, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 43-inch TVs with cable channels
  • Mini fridges, heating, and daily housekeeping

Similar properties

Daily continental breakfast (EUR 17.5 per person)

The Social Hub Toulouse

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 360 reviews
The Social Hub Toulouse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
5 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Toulouse Toulouse
Toulouse Mama Shelter Toulouse Hotel
Hotel Mama Shelter Toulouse
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel
Mama Shelter Toulouse Toulouse
Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

Is Mama Shelter Toulouse pet-friendly?

Yes, this property allows pets (limit 5 total).

How much is parking at Mama Shelter Toulouse?

This hotel doesn't offer parking.

What time is check-in at Mama Shelter Toulouse?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Mama Shelter Toulouse?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mama Shelter Toulouse located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place du Capitole, Saint Etienne Cathedrale, and Museum of the Augustins. Basilica of Saint-Sernin and Church of the Jacobins are also within 15 minutes. Jean-JaurĂšs Metro Station is only a 2-minute walk and Capitole Station is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mama Shelter Toulouse Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 340 out of 476 reviews
Rating 8 - Good. 88 out of 476 reviews
Rating 6 - Okay. 34 out of 476 reviews
Rating 4 - Poor. 10 out of 476 reviews
Rating 2 - Terrible. 4 out of 476 reviews

Reviews

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Loved every minute of my stay here!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great. Really liked the neighborhood and decor. The parking garage is a half block away. Big underground public garage. The staff was very helpful and friendly. Decor is cool. Just felt like a nice place to be.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were very friendly and helpful, particularly with local recommendations and bookings. The rooms were a good balance between funky decor and quality, with a comfy bed!
Stayed 2 nights in Oct 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel vibe is FUN! Our room was comfortable, clean and colourful. We loved the little notes on the mirrors. Unfortunately it was pouring rain when we were there so we didn't get to walk from the hotel as much as we wanted but we still appreciated how close the hotel was to many dining and shopping options. The entire environment from the rooms to the restaurant are welcoming and vibrant. The staff is exceptional at Mama Shelter Toulouse. Highly recommend for a budget conscious, super cool stay.
restaurant ceiling
Classic Room
Bathroom note
Stayed 1 night in Apr 2025

10/10 Excellent

pui shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable service!

Immensely enjoyed my stay here. Really comfortable bed and very quiet room. The location was very central too. I was particularly impressed by the service. Everything was so seamless. I usually find one part of a hotel’s service to be weaker than the others, but here all the staff from the front desk to the restaurant to the housekeeping worked so well together! I’m hoping to come back soon!
Stayed 4 nights in Jun 2022

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a lot of character -- who doesn't want Darth Vader hanging over their head while sleeping? (You need to have a sense of humor to stay at Mama Shelter!) The rooms are very minimalist and eco-friendly, so don't expect lots of frills. Delightful rooftop bar to enjoy a lively happy hour scene. Staff were very helpful and happy to assist. Within 5 minutes walking distance to the Capitole, as well as trendy Place St. Georges. I enjoyed my stay!
Stayed 1 night in Jul 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A funky decor, this hotel has a great location and a fantastic breakfast. The bed and pillows were very comfortable. We enjoyed that it was handy the major metro intersection in an area with good restaurants and we could easily get to the activities we wanted. We were unhappy that we couldn’t lower the temperature in the room with out opening the windows on nights when others were celebrating rugby wins or late night music. Be forewarned that there is very little clothing storage provided.
Stayed 2 nights in Oct 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort

TrĂšs bien

TrĂšs bon sĂ©jour; TrĂšs bien placĂ© Ă  cĂŽtĂ© de tous les centres d’intĂ©rĂȘt et transports principaux. L’accueil au top comme toujours et le petit dej pas mal pour un vĂ©gĂ©tarien. Les chambres ne sont pas hyper bien insonorisĂ©s entre chambres mais ça reste aceptable par rapport au reste.
Stayed 2 nights in Jul 2025

8/10 Good

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il s’agissait du week-end de l’Ascension, beaucoup de jeunes ont fait la fĂȘte jusqu’à 5h du matin et j’avoue que cela m’a rĂ©veillĂ© et au petit dĂ©jeuner on m’a dit simplement c’est de leur Ăąge ils ont raison,, il faut que jeunesse se passe pas de soucis
Stayed 1 night in May 2025

8/10 Good

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeur sûr

Eviter le 5 eme etage si vous voulez dormir tÎt à cause du bruit sur le Rooftop au 6eme Petit déjeuner tres bien Literie au top Tres bien placé en ville. Personnel trÚs sympa
Stayed 2 nights in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Une Ă©quipe trĂšs professionnelle, un lieu original et bien placĂ© en centre ville. Manque une machine Ă  cafĂ© et une bouilloire Ă  thĂ© dans la chambre. Pas assez de produits de salle de bain. Le room service est Ă  rĂ©cupĂ©rer Ă  l’accueil : dommage. Les repas du room service sont trĂšs bons.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool

Super
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Liked: Cleanliness, property conditions & facilities
Pas de cafĂ© pas de thĂ© en chambre À ce prix lĂ  quand mĂȘme
Stayed 1 night in Feb 2025

6/10 Okay

JĂ©rĂŽme

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Peu mieux faire

HonnĂȘtement, nous avons Ă©tĂ© déçu par l'accueil et le manque de service et prestation en chambre. Pas de cafetiĂšre, ni de quoi faire un ThĂ©. Une seul bouteille d eau pour 2 sur 2 jours. Si tu ne demandes rien, tu n'as rien.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel!

The people at the reception and the security are very friendly!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel in a good location!

The Hotel is very unique and I enjoyed my stay there. The people at the reception are welcoming and friendly, however, the cleaning staff does not seem to understand what the "Do not disturb" signs mean, as they knock anyway and even open the door before check-out time while people are still sleeping. They are friendly but the management should make sure they are paid long enough to be there so that they can wait for the people who don't check out early :)
Stayed 1 night in Jul 2024

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Toulouse

Loved the vibe of this hotel, especially the bar/restaurant area - good DJ’s and great food. However, they could’ve done with a couple of extra staff at key times (breakfast and dinner) Room was clean, bed was comfy but no drawers for clothing All in all a great weekend and would definitely stay at Mama Shelter again
Stayed 3 nights in Oct 2024

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARPÂź Travel Center powered by Expedia Âź, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARPÂź Travel Center powered by ExpediaÂź directly for full details. AARP and its affiliates are not insurers.