Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hôtel Le Pastel

2.0 star property
Boardwalk/promenade hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hôtel Le Pastel

Meeting facility
Front of property
Daily continental breakfast (EUR 7 per person)
Economy Twin Room | View from room
Lobby
Hôtel Le Pastel provides amenities like a coffee shop/cafe and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 15 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room

Economy Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Room amenity

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Bidet
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

You may also like

Ad
Studio Supérieur Double | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Appart'City Confort Toulouse Diagora Labège

Labege
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 726 reviews
Appart'City Confort Toulouse Diagora Labège

About the neighborhood

Map
1 Rue de l'Orient, Toulouse, 31000

What's nearby

  • Place Wilson - 8 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • Place du Capitole - 9 min walk - 0.5 miles
  • Capitole de Toulouse - 9 min walk - 0.5 miles
  • Cité de l'Espace - 8 min drive - 3.6 miles

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪La Chope - ‬3 min walk
  • ‪Thai Kafé - ‬3 min walk
  • ‪Les Frères Chapelier - ‬2 min walk
  • ‪Chez Jeannot - ‬4 min walk
  • ‪Petit Déjeuner - ‬2 min walk

About this property

Hôtel Le Pastel

Hotel near Cité de l'Espace
Hôtel Le Pastel provides amenities like a coffee shop/cafe and a 24-hour business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • Multilingual staff, a 24-hour front desk, and 1 meeting room
  • Concierge services, a reception hall, and smoke-free premises
Room features
All guestrooms at Hôtel Le Pastel feature thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Cribs/infant beds, ceiling fans, and daily housekeeping

Similar properties

Classic Twin Room | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Hotel Ambassadeurs

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
7.4 out of 10, Good, 742 reviews
Hotel Ambassadeurs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 20 per night)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 4 for children
  • A coffee shop/cafe

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 215 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 4 for children
  • Secured self parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Property Registration Number 750 387 276

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

Is Hôtel Le Pastel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Le Pastel?

Self parking is available for EUR 20 per night.

What time is check-in at Hôtel Le Pastel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Pastel?

Check-out is at noon.

Where is Hôtel Le Pastel located?

Located in Toulouse City-Centre, this hotel is within a 5-minute walk of Canal du Midi, Rue d'Alsace-Lorraine, and Garonne. Victor Hugo Market and Place Wilson are also within 10 minutes. Jeanne d'Arc Metro Station is 5 minutes by foot and Jean-Jaurès Metro Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hôtel Le Pastel Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 534 reviews
Rating 8 - Good. 143 out of 534 reviews
Rating 6 - Okay. 131 out of 534 reviews
Rating 4 - Poor. 75 out of 534 reviews
Rating 2 - Terrible. 81 out of 534 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Disliked: Cleanliness
Extremely small room
Stayed 5 nights in Jun 2025

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort

Unable to stay due to condition

We arrived for a four night stay and found our hotel room covered in mold, grime, and dirt with a window that wouldn’t close (we were on the fourth floor) and a ripped off smoke alarm.
Stayed 4 nights in May 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return as its good value single room

Clean small comfortable single room near station and centre. Will return as its good value
Stayed 1 night in Aug 2019

6/10 Okay

Libery

We encountered an old
Stayed 3 nights in Dec 2019

4/10 Poor

Chanakya Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Location wise, it was very near the train station and quite convenient. But the rooms are a bit small and the bathroom really small. You can barely fit in the bathroom. Dirty sock covering the fire alarm sensor. Bed and pillows dirty and not comfortable.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Cozy

Nice and cozy tiny room, but it's got everything needed there for a one night stay! Great location for a good price. My room was in the 4th floor with no elevator, so it was a real workout to drag the luggage up there. The early morning staff member was a bit hard to communicate with, and apparently there was no real baggage room, just a corner of the lounge, and it was only after an argument that I was allowed to leave my luggage there for the day (as the corner was apparently already full with just two suitcases). Otherwise I had a really enjoyable stay!
Room 45
The stairs are not for those with bad knees!
Stayed 1 night in Jul 2023

4/10 Poor

Misa

The toilet in the hotel was broken so we were asked to find a small apartment; one of their other properties. Being only in France for a few hours, we had a difficult time finding the mysterious door that blended in with the rest of the nightlife. It took about a hour of walking around at 9pm with our bags and asking many for help along the way. The apartment was maybe 50 sq feet, very small. The window had a barricade so you could not see out of it but the noise still made its way in. We could not get the AC to work so it was very, very hot inside, despite it being only 50 degrees F outside. It was an experience!
Stayed 2 nights in Apr 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful booking here

I turned up at the hotel at 23:30, tired, not really knowing my way around and 2% phone battery because the trains didn't have charge points - only to be told I'm staying at an appartment 10 mins away! Not sure if this is normal in France, but I didn't like it. Had there not been another person, who knew the way, I wouldn't have found it. Also the appartment was next to a church, so if you want a sleep in forgot, bells ringing at 8:20am and again, like a child who won't let go of a rope, at 8:50. It's not the year 1600 anymore. Thankfully the bed was clean but it was a grotty 1 star appartment.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

The worst place I have ever and will ever stay at. First impression I went in to the receptionist and tried to check in he took my ID and then signalled for me to move over so he could check the French people in behind me, completely rude. He then signalled me back over and told me my room wasn’t ready and I had to walk 8 minutes to a different apartment building. I went to this room and the second I entered was overwhelmed by the smell of cigarette smoke. I literally could not breathe for it, I tried opening the windows but the people downstairs were smoking so this just made the room smell worse. I went back to the reception and told him I could not stay in this room. He gave me another room card which was for a room in the hotel I actually booked. This room was small but functional, the lack of cleanliness was like nothing I’ve ever seen before. The floors, toilet, shower and sink were absolutely filthy. The loud creaking of the stairs and banging of doors could be heard all night long keeping me awake. The next night I was ready for bed at around 11pm and the fire alarm went off, I went downstairs to the receptionist sat with earphones in looking at me like I was crazy for asking what was going on, no customer service skills whatsoever. There is so much more that I can’t fit into this review but basically DO NOT STAY HERE, my clothing still smells from the mixture of smoke, damp and filthy smells in the room. AVOID!!
Stayed 2 nights in Mar 2025

6/10 Okay

vicente

Liked: Cleanliness
Disliked: Amenities
Very small room.
Stayed 3 nights in Oct 2025

2/10 Terrible

Gareth

Disliked: Cleanliness, amenities, property conditions & facilities
Guys please avoid. We was supposed to be in room 41 and there is no lift. It was 37 degrees. 4 times said key works. Moved to room 1. The room was dirty the bathroom is as small as a train it’s a wet room toilet. Have a shower and need the toilet wet feet. The room was disgusting. The aircon is controlled by reception. If we could have booked another hotel we would have. The lights flickered and one plug socket. It’s a 2 star hotel and the only bonus was its opposite a Lidl but the area is full of homeless and beggars.
Stayed 3 nights in Jun 2025

2/10 Terrible

Kévin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Télé qui fonctionne pas et le réceptionniste s’en fou complètement.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well
Stayed 1 night in May 2025

4/10 Poor

Marie-solange

Liked: Staff & service

Decevant ...

Aucun respect des autres résidents Et le menage a 7h du matin cest pas sympa surtout que le calme a l'hôtel a ete tres tardif le soir ...derniere fois que j'y vais...et si vous voulez vous détendre cest pas le bon endroit A vous de juger par vous même
Stayed 1 night in May 2025

4/10 Poor

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Médiocre

Chambre minuscule. Lavabo bouché. la moitier des Lampes grillées. La chambre pas faite pendant 3 jours...
Stayed 3 nights in May 2025

10/10 Excellent

Maria Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Só faltou uma torradeira, frigideira e panela.
Stayed 1 night in May 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado y muy buena habitación
Stayed 2 nights in Apr 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
Oh my this place is horrible-please don’t stay here. Room smelled cigarettes and my clothes when I checked out smelled like cigarettes. I had to open the window to vent it out since the AC was not working. booking says including AC but apparently they don’t want to turn it on. Pillows are super thin and uncomfortable and I had so many mosquito bites I hope I don’t get sick. The owner should be ashamed it’s not it as if the cost is cheap, I paid good amount of money but the hotel is so run down. The sink clogged, it took a while to drain it, annoying. And the bathroom is just so small. Staff were fine, it’s the owner who should evaluate the condition and service of his hotel. Terrible stay. Can I give zero star. Que Horror.
Stayed 2 nights in Apr 2025

10/10 Excellent

NATANAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidable

Hotel super bien place a un prix accessible, j'ai mes préférences a toulouse quand je suis de passage et hotel pastel fais partie !!! et en plus a chaque fois je suis surclassé ,la aussi j'ai eu droit a un studio complètement équipé avec cuisine ,grand lit ,grande salle de bain ,avec balcon vu sur l'avenue, avec les commerces, bar resto fast food, tres animé,j'adore prendre le petit-déjeuner sur le balcon avec un beaux soleil matinal ,a une prochaine très vite!!!!
Stayed 1 night in Apr 2025

6/10 Okay

Chaima

Liked: Staff & service
Convient pour 1 nuits
Stayed 2 nights in Apr 2025

2/10 Terrible

Faouzi

Disliked: Cleanliness, staff & service, property conditions & facilities
Grand manque d'hygiène, le ménage n'a pas été fait, en arrivant on a trouvé le sol très sale plein de cheveux sur le matelas, concernant les serviettes il y avait des tâches de sang sur une de leur serviette, l'évier de la salle de bain bouché, le personnel de l'accueil irrespectueux dès qu'on lui pose une question dialogue de sourd, ils nous ont fait payer la taxe en ligne sur le site et sur place ils nous ont demandé de payer à nouveau la taxe, et le soir il y a beaucoup de bruit. C'est un hôtel à fuir !
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Mauvaise expérience

Les draps sentaient le détergent. Les murs et fenêtres sales. Pas de savon pour laver les mains dans la salle de bain.
Stayed 2 nights in Mar 2025

4/10 Poor

Clémence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter

Un accueil déplorable. Arrivée tardive à l'hôtel suite à un retard SNCF, j'ai appelé l'hôtel pour les prévenir, on m'a indiqué qu'il n'y aurait pas de soucis car la réception est ouverte 24h/24H. Au final arrivée devant l'hôtel ; porte close et personne à la réception !!! Attendue plus d'une demi-heure dans le froid car la personne en poste était je cite "parti acheter des cigarettes". Personnel absolument désagréable et non-professionnel. Chambre sale et non isolée. Bref je déconseille.
Stayed 1 night in Mar 2025

10/10 Excellent

NATANAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidable

Un hotel agréable, confortable bien située, c'est toujours un plaisir d'y séjourner
Stayed 1 night in Mar 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.