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Hotel La Chartreuse

1.0 star property
Hotel with a 24-hour front desk, near Capitole de Toulouse

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Photo gallery for Hotel La Chartreuse

Exterior
Reception
Double Room | Desk, blackout drapes, free cribs/infant beds, free WiFi
Front of property
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
Desk
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Cable channels
Wardrobe or closet
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior detail

Hotel de Bordeaux

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.2 out of 10, Very Good, 281 reviews
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About the neighborhood

Map
4 bis, boulevard Bonrepos, Toulouse, Haute-Garonne, 31000

What's nearby

  • Capitole de Toulouse - 11 min walk - 0.6 miles
  • Place du Capitole - 12 min walk - 0.7 miles
  • Ernest-Wallon Stadium - 6 min drive - 2.3 miles
  • Cité de l'Espace - 7 min drive - 3.4 miles
  • Zenith de Toulouse - 9 min drive - 3.6 miles

Getting around

  • Toulouse Matabiau Station - 2 min walk
  • Marengo SNCF Station - 4 min walk
  • Blagnac Airport (TLS) - 17 min drive

Restaurants

  • ‪Le Vélo Sentimental - ‬2 min walk
  • ‪Café Jean - ‬2 min walk
  • ‪Kebab et Compagny - ‬5 min walk
  • ‪Restaueant Sw - ‬3 min walk
  • ‪Rooster & Beer - ‬3 min walk

About this property

Hotel La Chartreuse

Hotel near Capitole de Toulouse
Located close to Place du Capitole and Ernest-Wallon Stadium, Hotel La Chartreuse provides a terrace. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a banquet hall, and luggage storage
  • A 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel La Chartreuse include comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 8.50 per person

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 18 and January 2.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.15 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Chartreuse Toulouse
Hotel Chartreuse
Chartreuse Toulouse
Hotel La Chartreuse Hotel
Hotel La Chartreuse Toulouse
Hotel La Chartreuse Hotel Toulouse

Frequently asked questions

Is Hotel La Chartreuse pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel La Chartreuse?

This property doesn't offer parking.

What time is check-in at Hotel La Chartreuse?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel La Chartreuse?

Check-out is at 11:00 AM.

Where is Hotel La Chartreuse located?

Located in Toulouse City-Centre, this hotel is within a 15-minute walk of Capitole de Toulouse and Place du Capitole. Zenith de Toulouse and Cité de l'Espace are also within 3 mi (5 km). Marengo SNCF Station and Toulouse Matabiau Station are within a 5-minute walk.

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Hotel La Chartreuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 95 out of 248 reviews
Rating 8 - Good. 108 out of 248 reviews
Rating 6 - Okay. 28 out of 248 reviews
Rating 4 - Poor. 12 out of 248 reviews
Rating 2 - Terrible. 5 out of 248 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Great, cosy place to stay - super convenient for the station and walkable into town (or via the metro). Clean and welcoming for a solo traveller. Would stay here again.
Stayed 2 nights in Sep 2024

10/10

Clean, simple, friendly competent staff, good value breakfast - would definitely stay again.
Stayed 1 night in Jun 2022

10/10

Lovely room with a skylight, good service and the place feels secure. Location is far from glamorous but it is near the train station and thus rather convenient.
Stayed 1 night in May 2024

8/10

Staff was very helpful! Property near the train m/bus station Very small but clean rooms
Stayed 1 night in Oct 2022

10/10

Hotel staffs are very kind and frendly. Enjoy my stay. Many thanks.
Stayed 3 nights in Sep 2023

10/10

We only had a one night stay but our experience was excellent from checking in to checking out. Friendly staff and the room and communal areas were spotlessly clean. We were offered a bottle of cold water each on arrival which was welcome on a hot day. Soft towels and toiletries were provided in the room and even though we were at the front of the hotel overlooking the road we didn't hear any noise.
Stayed 1 night in Sep 2023

10/10

Actually really nice, and friendly staff who let us eat our own food in their cafe. Upgraded at no costs, lovely clean room. Thanks

10/10

Does not look as good as it really is from the outside as it is inside. A little gem.
Stayed 1 night in Nov 2022

4/10

The location of the hotel is central to the city center of Toulouse and the hotel is clean . Also, the office is very helpful and the check in and out times are more hours than most hotels - check in is at 2pm but they check you in a little earlier if they can , And check out is not a strict 11, so one can be not as stressed to check out than some places that check out at 10. My biggest complaint is the size of the room which looks much bigger in pictures and accessibility to the room which is on the 3rd floor and there is no elevator so we had to walk three flights of stairs each time. i know there may be budget concerns on putting up an elevator or that there may be no space to put one. Another thing I didn’t like is the lack of room coffee available in the lobby room which i thought was a basic amenity in any hotel This is somewhat my fault because i should have checked first that it was part of the amenities it totally went over my head. As far as access to the rooms they still had the old fashioned key on a chain instead of a magnetic strip card .They should invest in this this not so new technology , as it reduces probability of keys lost by the guests. But i’m appreciative that we did have a great time in Toulouse and we had a satisfactory place to sleep .
Stayed 1 night in Jul 2024

8/10

I enjoyed everything from check-in to check-out and breakfast. The staff were super friendly and did their best to help the guest. However, one thing, when I came in after a long-oneday trip on the second day, the old man at the reception. He was on the phone, and I waited for a few minutes, I was quite tired, but he keep talking via phone. Once he finished his call, he didn't give me the key, and suddenly said, "You... pay." (He spoke to me in French) There was no explanation about pay, when I checked in, so I thought that I would be pay on check-out time, or it would be automatically paid with a connected card. (Of course who did not pay and go?? I was ready to pay!! and pleased to pay!!) Without any explanation, it was very very unpleasant experience and upset moment, Just say "Pay !!!" to guest who was tired from walking all day. What a rude... I talk to him "Give me the key first, I have cash and wallet in my room" Then he gave me a key... Other than that, it was on best location, friendly staff (except one), and even though no elevator, staff will bring your bag up to your room. Thank you.
Stayed 2 nights in Sep 2022

4/10

BEWARE: This hotel will force you to leave your room key EVERYTIME you leave the premises. That is a big no-no for me especially as a solo traveler during this stay. Horrible experience with the French guy (young) during check-in. He didn't speak English nor Spanish and he was bothered that I didn't speak French. He was the rudest French person I encountered from Calais to Paris to Toulouse. When I kindly asked him why I had to leave my key with Google translate, he was visibly irritated and I asked him to please be patient with me because I wanted to understand why I couldn't leave my key. He wrote through Google translate that it was because we were in the area of the train station (right across from the hotel) and because I didn't need it. So I just gave up on trying to keep my key. There is no safe in the room. The room is so small along with the shower. The water was splashing out and there's only a small shower curtain. There was also construction as early as 8am for which the nice lady at the check in counter (when I checked out) apologized for but it was very loud. And at 6AM I could hear everything the personnel were doing downstairs in the lobby. It was not a good experience at all. And it's heartbreaking because I paid more for this place than my other option because it had better reviews. You will be able to hear anything and everything going on in the other rooms and hallway. There is a place to have some clothes but nothing much offered for storage.
Stayed 1 night in Aug 2023

10/10

Stayed 1 night in Feb 2025

8/10

Gostei muito da localização , viemos de ônibus de Andorra e no outro dia pegamos trem pra Marseille, o hotel fica bem em frente estação. A senhora que nos atendeu foi muito simpática e atenciosa nos passando todas informações da cidade. Quarto ok tamanho normal e banheiro pequeno , mas tudo ok pra uma noite de descanso, bom custo benefício
Stayed 1 night in Nov 2024

8/10

Stayed 2 nights in Oct 2024

10/10

Stayed 1 night in Oct 2024

8/10

Stayed 2 nights in Oct 2024

8/10

Stayed 1 night in Jun 2024

10/10

Lit confortable, accueil très professionnel au départ puis très agréable en plus Petit déjeuner très copieux et toutes les personnes ont été super attentionnées Bien situé car près de la gare des bus et du métro
Stayed 3 nights in Oct 2024

8/10

Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Jul 2024

8/10

Stayed 2 nights in May 2024

8/10

Stayed 1 night in Mar 2024

6/10

Hotel bien placé proche de la gare mais service moyen. Chambre sous les tois au 3eme sans ascenseur. Télé ne fonctionne pas , literie moyenne et WC placé directement en sortie de la douche minuscule au rideau pas assez long. Amabilité du gérant discutable. J'ai été un.peu sermoné en arrivant car j'avais réservé ici.
Stayed 2 nights in Mar 2024

10/10

Stayed 1 night in Mar 2024