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Hôtel Héliot, Cosy Places by Charme & Caractère

3.0 star property
Hotel with a restaurant, a quick walk to Place Wilson

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Photo gallery for Hôtel Héliot, Cosy Places by Charme & Caractère

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Standard Room, 2 Twin Beds | Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
3 Rue Heliot, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place Wilson - 3 min walk - 0.2 miles
  • Capitole de Toulouse - 7 min walk - 0.4 miles
  • Place du Capitole - 8 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • Cité de l'Espace - 9 min drive - 4.0 miles

Getting around

  • Jean-Jaurès Metro Station - 3 min walk
  • Toulouse Matabiau Station - 7 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Délirium Café Toulouse - ‬2 min walk
  • ‪The Thirsty Monk Pub - ‬1 min walk
  • ‪Ibar - ‬4 min walk
  • ‪Pizzeria Vecchio - ‬2 min walk
  • ‪Yoko Sushi - ‬5 min walk

About this property

Hôtel Héliot, Cosy Places by Charme & Caractère

Hotel near Place Wilson
Located close to Capitole de Toulouse and Place du Capitole, Hôtel Héliot, Cosy Places by Charme & Caractère provides an art gallery on site, a shopping mall on site, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Free newspapers, smoke-free premises, and tour/ticket assistance
  • ATM/banking services, multilingual staff, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel Héliot, Cosy Places by Charme & Caractère feature comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 14 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured self parking on site (EUR 14 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 15.50; reservation required

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 9.00 for adults and EUR 9.00 for children
  • Airport shuttle fee: EUR 9 per person (one-way)
  • Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
  • Secured self parking fee: EUR 14 per night
  • Nearby parking fee: EUR 14 per day (98 ft away)
  • Hosted evening meal: EUR 15.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that a cat reside at this property.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Heliot Hotel Toulouse
Héliot Toulouse
Hôtel Héliot
Hôtel Héliot Toulouse
Héliot
Hôtel Héliot
Hôtel Héliot Cosy Places by Charme Caractère
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel
Hôtel Héliot, Cosy Places by Charme & Caractère Toulouse
Hôtel Héliot, Cosy Places by Charme & Caractère Hotel Toulouse

Frequently asked questions

Is Hôtel Héliot, Cosy Places by Charme & Caractère pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hôtel Héliot, Cosy Places by Charme & Caractère?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hôtel Héliot, Cosy Places by Charme & Caractère?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel Héliot, Cosy Places by Charme & Caractère?

Check-out is at 11 AM.

Does Hôtel Héliot, Cosy Places by Charme & Caractère provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–11 PM at scheduled times. A fee of EUR 9 per person applies.

Where is Hôtel Héliot, Cosy Places by Charme & Caractère located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place Wilson, Capitole de Toulouse, and Place du Capitole. Basilica of Saint-Sernin and Cité de l'Espace are also within 6 mi (10 km). Jean-Jaurès Metro Station is only a 3-minute walk and Jeanne d'Arc Metro Station is 6 minutes.

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Hôtel Héliot, Cosy Places by Charme & Caractère Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 355 reviews
Rating 8 - Good. 110 out of 355 reviews
Rating 6 - Okay. 15 out of 355 reviews
Rating 4 - Poor. 5 out of 355 reviews
Rating 2 - Terrible. 5 out of 355 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
Stayed 7 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
Stayed 1 night in Jan 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, excellent friendly service, but towels weren't the fluffiest!
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay
Stayed 1 night in Jun 2023

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient just no elevator. Staff extremely nice and helpful!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value! Attentive host.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Stayed 2 nights in Mar 2024

10/10 Excellent

rita

Great location, antique decor, friendly staff. Highly recommend.
Stayed 2 nights in Jul 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Spacious Hotel in Convenient Location

We were there for only one night, but our stay was made all the better by the graciousness of the manager, the tasty breakfast, and the comfortable and spacious accomodations. The hotel is conveniently located to the train station and the capitol center area. We highly recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head. Overall really enjoyed our stay and would stay at this hotel again.
Stayed 2 nights in Aug 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate. Area was good. Walked to lots of shopping.
Stayed 2 nights in Nov 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Proprietor is wonderful!
Stayed 1 night in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
The hotel is in an easy location to the Toulouse shopping and dining experience. It is an easy walk to see the beautiful cathedrals and the river views (20 minute stroll). The manager (owner?) speaks excellent English and is very helpful and friendly. I would recommend and I would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed overnight.
Stayed 1 night in Oct 2022

6/10 Okay

John

Liked: Cleanliness

great location

a great location right in the middle of town, easy access to everything a tourist would enjoy at a good price point. Perfect if you are a traveller who wants the convenience and only needs the hotel to be basic+ if you're looking for a more upscale setting, then there are several others nearby (higher price point). The double room has the two twin beds within a foot of each other, so that is something to note.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel is comfortable and the Inn keeper is wonderful. One tip to give. It is a three story walk up so keep that in mind.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will come back!

A great stay for two nights. The host is very helpful and kind, and the hotel both comfortable and very well located. I’ll come back :)
Stayed 2 nights in Jul 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Family Run Hotel

Delightful family run hotel. The owners are very warm and welcoming, and their cat keeps guard over the front entry. The rooms quite large by European standards. Heat worked fast and well (needed for cold Dec morning and nights). Nice continental breakfast with a choice of plain or chocolate croissant, orange juice, yoghurt and coffee/tea/chocolate. The hotel is also only a one bloke walk from the Aeroport bus stop.
Stayed 4 nights in Dec 2023