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HĂŽtel d'Orsay

2.0 star property
Attentive multilingual staff help travelers navigate historic Toulouse, from the property's peaceful garden to the iconic Place du Capitole nearby

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Photo gallery for HĂŽtel d'Orsay

Lobby - HĂŽtel d'Orsay (Toulouse)
Daily buffet breakfast (EUR 10 per person) - HĂŽtel d'Orsay (Toulouse)
Classic Double Room | Premium bedding, in-room safe, individually furnished, desk - HĂŽtel d'Orsay (Toulouse)
Exterior - HĂŽtel d'Orsay (Toulouse)
Lobby sitting area - HĂŽtel d'Orsay (Toulouse)
SAS HĂŽtel d'Orsay places travelers in Toulouse's cultural hub. Relax in the garden or walk to Place du Capitole for people-watching. The helpful multilingual staff provides tour assistance and daily newspapers, ensuring you experience the city like a local.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, individually furnished, desk

Classic Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, individually furnished, desk

Comfort Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Premium bedding, in-room safe, individually furnished, desk

Comfort Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Premium bedding, in-room safe, individually furnished, desk

Family Room

  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Located in Toulouse City-Centre, a neighborhood in Toulouse, HĂŽtel d'Orsay is near a metro station. Zenith de Toulouse and Airbus are cultural highlights, and some of the area's notable landmarks include Place Wilson and Place du Capitole. Capitole de Toulouse and Toulouse Business School are two other places to visit that come recommended. Visit our Toulouse travel guide
Map
8 Boulevard Bonrepos, Toulouse, Haute-Garonne, 31000

What's nearby

  • Garonne which includes heritage architecture, a river or creek and night scenes
    Garonne
    8 min walk - 0.4 miles
  • Capitole de Toulouse showing street scenes, heritage architecture and a square or plaza
    Capitole de Toulouse
    11 min walk - 0.6 miles
  • Basilica of Saint-Sernin featuring heritage architecture
    Basilica of Saint-Sernin
    12 min walk - 0.7 miles
  • Night view of the Place du Capitole and HĂŽtel de Ville de Toulouse
    Place du Capitole
    12 min walk - 0.7 miles
  • Place Wilson
    9 min walk - 0.5 miles

Getting around

  • Toulouse Matabiau Station
    2 min walk
  • Marengo SNCF Station
    5 min walk
  • Blagnac Airport (TLS)
    20 min drive

Restaurants

  • Starbucks
    3 min walk
  • Brasserie Manel
    2 min walk
  • Au Comptoir
    3 min walk
  • Restaurant Loubnane
    4 min walk
  • Rooster & Beer
    3 min walk

About this property

HĂŽtel d'Orsay

Hotel near Capitole de Toulouse
Located close to Place Wilson and Place du Capitole, HĂŽtel d'Orsay provides laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Free newspapers, multilingual staff, and smoke-free premises
  • A vending machine, luggage storage, and concierge services
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Tubs or showers, hair dryers, and shampoo
  • 60-cm flat-screen TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 20 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 10 per person
  • Hosted evening meal available daily for a fee of EUR 15; reservation required

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

d Orsay Hotel Toulouse
d'Orsay Toulouse
HĂŽtel d'Orsay Toulouse
HĂŽtel d'Orsay
SAS HĂŽtel d'Orsay
HĂŽtel d'Orsay Hotel
HĂŽtel d'Orsay Toulouse
HĂŽtel d'Orsay Hotel Toulouse

Frequently asked questions

Is HĂŽtel d'Orsay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at HĂŽtel d'Orsay ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at HĂŽtel d'Orsay ?

Check-out is at 11:00 AM. Late check-out is available for EUR 20 (subject to availability).

Where is HĂŽtel d'Orsay located?

Located in Toulouse City-Centre, this hotel is within a 15-minute walk of Place Wilson, Capitole de Toulouse, and Place du Capitole. Toulouse Business School and Zenith de Toulouse are also within 3 mi (5 km). Toulouse Matabiau Station is only a 2-minute walk and Marengo SNCF Station is 5 minutes.

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Reviews

HĂŽtel d'Orsay Reviews

8.2

Very Good

8.6

Cleanliness

7.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 95 out of 266 reviews
Rating 8 - Good. 120 out of 266 reviews
Rating 6 - Okay. 37 out of 266 reviews
Rating 4 - Poor. 7 out of 266 reviews
Rating 2 - Terrible. 7 out of 266 reviews

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very welcome. Staff was great & minded all my special requests. The room was clean, silent & the bed very comfy. Also the bathroom is spacious with a lot of storage areas. In sight-distance to the main station & walkable into centre in about 10min. Can't understand the 2✎, stayed in 4 that were worse.
Stayed 1 night in Oct 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, pleasant staff. Very handy for sites and bars and restaurants
Stayed 1 night in Apr 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located steps away from the railway station and the airport shuttle bus. A short walk from the city centre attractions
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Great breakfast
Stayed 1 night in Nov 2024

4/10 Poor

FIDA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The visit to Hotel D'orsay was disappointing. The good thing about the hotel is its proximity to Gare Matabiau. The staff—I cannot complain at all—were all very nice and helpful. But the bed was very uncomfortable, the shower was weird, and the toilet seat was also something else.
Stayed 6 nights in Feb 2025

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is across the street from the train station so it is very convenient. There are many available options for food etc. within walking distance. The staff was very kind and courteous. We only dealt with 1 woman but she was very pleasent and helpful. Checking in was easy and the lobby was clean and newish. They had croissants and bread out in the morning and coffee was available from a machine which was fine. We did not eat or drink any of these options so not sure if they were complementary or not. We stayed in room 305. I would advise against this. The room was tiny (synonymous with many European rooms). The room was extremely dated. There was stained carpet throughout (not depicted in rooms on the website). I believe we had the only room with carpet on our floor as it had an obvious transition piece under the door that no other room on our floor had. The bathroom was not clean. There was all sorts of hair all over and all the baseboards were rotted dew to not having any kind of shower curtain or door seperating the shower/bathtub from the rest of the bathroom. There were no bugs, the bed was comfortable enough but there were no other ame itues in the room. We paid $375 CDN for this room for 2 nights (due to booking with expedia...we were locked in for 2 nights after booking), which was a huge mistake. Although the staff was lovely we would never stay at this hotel again. Too expensive, dated, and not cleaned well.
Stayed 2 nights in Oct 2025

8/10 Good

Norman

I think the hotel is old and needs a face lift. Rooms should be painted, rust spots should be cleaned, and the overall look could be brightened up.
Stayed 4 nights in Nov 2025

6/10 Okay

George

It was cheap and close to the Train station. I really did not like that we had to leave our room key in a bo by reception each time we left the hotel. Hardly secure
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, opposite Gare Matabiau in Toulouse. Hotel is old. but clean and you get what you pay for here, so don't expect too much.
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Staff & service, amenities
Localização excelente
Stayed 2 nights in Dec 2025

10/10 Excellent

Ahmed

L’hĂŽtel est idĂ©alement situĂ©, tout prĂšs du centre-ville. Vous n’avez pas besoin de transport, et la gare pour rejoindre l’aĂ©roport est Ă©galement Ă  proximitĂ©. Le personnel est serviable et sympathique. La rĂ©sidence est trĂšs calme et le petit-dĂ©jeuner est particuliĂšrement agrĂ©able
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
La gentillesse d’à la rĂ©ception TrĂšs bien situĂ©
Stayed 1 night in Nov 2025

10/10 Excellent

Clo

Liked: Cleanliness, staff & service, amenities
Chambre impeccable et accueil et service trÚs agréable
Stayed 1 night in Nov 2025

8/10 Good

Patrick

Le personnel, la chambre correcte, mais pas assez de chaude mĂ©riterait de pouvoir adapter la tempĂ©rature pour une personne arrivant d’Afrique ayant 30 degrĂ©s d’écarts de tempĂ©rature en quelques heures
Stayed 1 night in Nov 2025

8/10 Good

Cecile

Liked: Cleanliness, staff & service
Excellente localisation et service client
Stayed 1 night in Oct 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JÀttenöjd

NÀra jÀrnvÀgsstationen. Fin frÀsch "lagom" frukost. Mycket bra bemötande. Bemannat ocksÄ pÄ natten.
Stayed 1 night in Oct 2025

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tout Ă©tait trĂšs bien, la chambre est impeccable
Stayed 2 nights in Sep 2025

10/10 Excellent

NADINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HĂŽtel Ă  recommander

TrĂšs bon accueil, belle chambre, propre, pas de bruit. Tout est parfait
Stayed 1 night in Sep 2025

6/10 Okay

eric

Personnels amicales, mur du bain trop haut et pas de rideau de douche, l’eau va partout
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

proche de la gare et confortable

Excellent accueil, proche de la gare. Chambre confortable mais matelas à changer... Petit déjeuner correct.
Stayed 1 night in Aug 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localisation trÚs pratique prÚs de la gare, pas de bruit, personnel accueillant et équipement qui fonctionne. Chambre et salle de bain propres. Petit déjeuner trÚs correcte. Mais déco vieillotte.
Stayed 1 night in Jun 2025

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist einfach, aber sauber und der Service sehr freundlich und bemĂŒht. Hervorragend fĂŒr KurzĂŒbernachtungen, weil in FußnĂ€he zum Hauptbahnhof Toulouse.
Stayed 1 night in Apr 2025

8/10 Good

Cyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons de nouveau apprĂ©ciĂ© notre sĂ©jour dans votre hĂŽtel, offrant un excellent rapport qualitĂ©-prix. Cependant, nous avons constatĂ© quelques points Ă  amĂ©liorer : la literie, manifestement dĂ©formĂ©e (probablement due Ă  une utilisation intensive par des personnes de forte corpulence), nĂ©cessiterait un remplacement urgent, de mĂȘme que le pommeau de douche, dont le fonctionnement est dĂ©faillant. Nous envisageons malgrĂ© tout un prochain sĂ©jour, en espĂ©rant des amĂ©liorations significatives.
Stayed 2 nights in Mar 2025

2/10 Terrible

Song

Disliked: Cleanliness, property conditions & facilities, room comfort
Leider .. Toilette.. war sehr schmutzig.. Die Dusche war voller Schimmel

Stayed 1 night in Jan 2025

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hĂŽtel

Excellent rapport qualité/ prix. Personnel accueillant et efficace. Chambre spacieuse et literie de qualité. Petit bémol : le petit-déjeuner offre un choix trÚs limité concernant les pains et le salé.
Stayed 1 night in Jan 2025