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Grand Hotel d'Orléans

3.0 star property
Hot springs hotel with a restaurant connected to the convention center in Toulouse

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Photo gallery for Grand Hotel d'Orléans

Exterior
Exterior
Superior Room | In-room safe, desk, laptop workspace, soundproofing
Exterior
Classic Room, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, soundproofing

Comfort Room

Highlights

Soundproofed
Air conditioning
TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
Champagne service
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room, 1 Bedroom

Classic Room, 1 Bedroom | In-room safe, desk, laptop workspace, soundproofing

Classic Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
72, rue de Bayard, Toulouse, Haute-garonne, 31000

What's nearby

  • Capitole de Toulouse - 11 min walk - 0.6 miles
  • Basilica of Saint-Sernin - 12 min walk - 0.7 miles
  • Place du Capitole - 12 min walk - 0.7 miles
  • Purpan Hospital - 8 min drive - 3.4 miles
  • Zenith de Toulouse - 9 min drive - 3.6 miles

Getting around

  • Toulouse Matabiau Station - 2 min walk
  • Marengo SNCF Station - 6 min walk
  • Blagnac Airport (TLS) - 12 min drive

Restaurants

  • ‪Le Vélo Sentimental - ‬1 min walk
  • ‪Café Jean - ‬5 min walk
  • ‪Les Frères Chapelier - ‬4 min walk
  • ‪Kebab et Compagny - ‬3 min walk
  • ‪Restaueant Sw - ‬5 min walk

About this property

Grand Hotel d'Orléans

Eco-certified hotel near Place du Capitole
Located close to Capitole de Toulouse and Toulouse Business School, Grand Hotel d'Orléans provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, La Ripaille, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Coffee/tea in the lobby, bicycle parking, and tour/ticket assistance
  • Concierge services, luggage storage, and 4 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 54 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 0-inch TVs with satellite channels
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Extended parking on site (EUR 15 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • La Ripaille

Things to do

  • Bicycle storage

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 646 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 0-inch TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel d'Orléans Hotel
Grand Hotel d'Orléans Toulouse
Grand Hotel d'Orléans
Grand Hotel d'Orléans Toulouse
Grand Hotel d'Orléans Hotel Toulouse

Frequently asked questions

Is Grand Hotel d'Orléans pet-friendly?

Yes, this property allows pets with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Grand Hotel d'Orléans?

Self parking is available for EUR 15 per night. Extended parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Grand Hotel d'Orléans?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hotel d'Orléans?

Check-out is at noon.

Where is Grand Hotel d'Orléans located?

Located in Toulouse City-Centre, this eco-certified hotel is within a 15-minute walk of Place du Capitole and Capitole de Toulouse. Toulouse Business School and Zenith de Toulouse are also within 3 mi (5 km). Toulouse Matabiau Station is only a 2-minute walk and Marengo SNCF Station is 6 minutes.

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Grand Hotel d'Orléans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 104 out of 310 reviews
Rating 8 - Good. 135 out of 310 reviews
Rating 6 - Okay. 52 out of 310 reviews
Rating 4 - Poor. 12 out of 310 reviews
Rating 2 - Terrible. 7 out of 310 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the rooms in this hotel is lovely and quaint. The staff are very friendly and helpful. The breakfast offering is good and varied. The location is excellent: the hotel is very close to the train station, the coach station and the shuttle bus to the airport, as well as only a 15 mins walk to the main square in the city centre. I had a very pleasant stay here whilst in Toulouse for a few days.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pleasant and fronted onto the street. The bed was a little harder than I would have liked, but otherwise the room was good and offered the usual facilities one expects of a hotel in this class.
Stayed 4 nights in Jan 2025

8/10 Good

chris

Liked: Cleanliness, staff & service
Nice hotel but area a little bin seedy
Stayed 2 nights in Nov 2024

10/10 Excellent

robert pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff ( Catherine breakfast) and front desk . Well Located , I love that hotel
Stayed 2 nights in Oct 2022

8/10 Good

Michael

Liked modern bathroom, and easy to use shower.
Stayed 5 nights in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Easy walk from the train station with friendly staff. Room finishes are in need of refreshing.
Stayed 2 nights in Oct 2024

4/10 Poor

Timothy

Liked: Staff & service
The room faced a main busy street. The windows only had sheets, no curtains, made for difficult sleeping. People would smoke below the window so you could smell the smoke through the night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Europe Holiday

Great hotel very French.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

It is a very basic hotel, the best part is it is very close to the train station, which is convenient if you travel to or from Toulouse by train. Overall it fitted my needs for the price I paid
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
It was welcoming and clean
Stayed 1 night in Jan 2024

8/10 Good

yoram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked the size of the room' and the hotel/s parking we were lacking of vegetables on breakfast
Stayed 2 nights in Oct 2022

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, pleasant staff

Great location, good food pleasant staff , near the Railway Station and close enough to city centre. The AC was very welcome in the warm weather. The room was comfortable and there was no problem with noise as other reviewers mentioned !
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great classic style an fantastic location.

Very quaint hotel. Staff was exceedingly friendly. The room was a tad small, but served our purpose as well. Location was just across the street from the bus and train station. We plan on returning the next time we’re in Toulouse.
Stayed 1 night in Oct 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location within 5 minutes walk from the station. Helpful and pleasant staff and comfortable room. Hotel decor was vibrant. We didn’t have time for the breakfast but it looked very nice and inviting.
Stayed 1 night in Sep 2022

10/10 Excellent

GERASIMOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Good location, perfect cleanliness, polite staff and all at a great price! Well done! We definitely recommend.
Stayed 3 nights in Jun 2023

8/10 Good

CARLOS

Liked: Staff & service
It is a very well located hotel, close to the city center and the train station. We used the paid parking, which was very convenient. The room was a bit smelly and outdated. The bed had a couple of bedbugs in it, which made us wary of sleeping there, but that was it. It is an old building, so you can expect this kind of things.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
We expected a place close to la gare and walking distance to Capitole. Location was perfect. It is an old building, rooms are small but very clean and functional. We stayed 1 night, so had little need for room. May reconsider or ask ask for larger room if staying several days.
Stayed 1 night in Jan 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is really lovely. I really liked the layout inside. The room was clean and quiet. We slept really well. We had messaged ahead asking for a car parking space to be reserved and that we would be bringing our dog. Neither of these things were any trouble and we happily paid the extra fee for these when we arrived along with the tax. The only downside was that there were quite a few people outside begging and coming up to you asking for money. It made me feel very uncomfortable. This is absolutely not the fault of the hotel however.
Stayed 1 night in Sep 2024

6/10 Okay

Lauren

Liked: Cleanliness, staff & service

Convenient hotel for one night

Perfecty okay hotel near thebtrain station. Rooms are very utilitarian with somewhat stark and unimaginative decor. Bathrooms really not great. Staff is very friendly and helpful, really terrific. Despite saying they have gluten-free options for Breakfast, they really don't. They were kind enough to refund the Breakfast fee.
Stayed 1 night in Mar 2024

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities, room comfort
Couldnt use the safe because it did not work. Door hard to close. Hairdryer only blows cold air. Wi fi average and overall accommodation very average.
Stayed 1 night in Jul 2024

10/10 Excellent

robert pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, professional and efficient ( Catherine at breakfast ) front desk with superbe people skills . The room is quiet well put together . The hotel is very central (across from train station ) and 5 mns walk from downtown . I stayed to many hotel in Toulouse . My favorite where I return regularly . No. I don’t use airbandb any more .
Stayed 4 nights in Oct 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because it was old and historic. In it's 175 years it has been updated, yet they showed respect for its history. Some ancient beams are still exposed. The place is decorated with some furniture and artifacts from its past. I love that. I was grateful for the elevator, a TV, a hair dryer and a relatively spacious and modern room. They serve a wonderful breakfast! Everything you could want. Fresh ground coffee, fresh squeezed OJ. Nice fruit, breads, yogurt, meat and eggs. The location is very close to the train station, and every day I was able to walk to the Capitole and environs to explore this amazing historic and beautiful city on foot. But there are a couple Metro stations nearby if you need them, which I did on occasion. In fact there is a bus stop in front of the train station where you can pick up a bus to the airport. The hotel will provide a very helpful map! The Grand Hotel d'Orleans is a great place to stay!
Stayed 1 night in Oct 2024

6/10 Okay

Rosemary

Liked: Staff & service
The first room I was given smelled of smoke. I complained & was given another room immediately. It was on the 4th floor which was exceedingly hot, but the room itself had an air conditioner & was fine.
Stayed 1 night in Aug 2022

10/10 Excellent

Jeanmichel yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement très correcte et très bien située. Très bon produit.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025