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Hotel del Paine

3.0 star property
Travelers sip morning coffee in the lobby while planning Patagonian adventures, then explore the stunning landscapes by bike or relax in the indoor pool

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Photo gallery for Hotel del Paine

View from property - Hotel del Paine (Torres del Paine)
Dock - Hotel del Paine (Torres del Paine)
Lobby sitting area - Hotel del Paine (Torres del Paine)
Lobby sitting area - Hotel del Paine (Torres del Paine)
Free daily self-serve breakfast - Hotel del Paine (Torres del Paine)
Hotel del Paine, surrounded by the majestic Torres del Paine National Park, offers a free breakfast buffet. Guests can explore the area on rental bikes or relax in the garden. The property provides an airport shuttle, laundry facilities, and helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, desk, blackout drapes, travel crib

Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, desk, blackout drapes, travel crib

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard

Premium bedding, desk, blackout drapes, travel crib

Double Room Standard

  • Sleeps 3

View all photos for Triple Room Standard

Premium bedding, desk, blackout drapes, travel crib

Triple Room Standard

  • Sleeps 4

About the neighborhood

Located in Torres del Paine, Hotel del Paine is near a boardwalk/promenade. The area's natural beauty can be seen at Torres del Paine National Park and Salto Grande. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Torres del Paine travel guide
Map
Lote Nยฐ17, Sector Rรญo Serrano, Comuna Torres del Paine, Torres del Paine

What's nearby

  • Serrano River
    Serrano River
    1 min walk - 0.1 miles
  • Torres del Paine National Park
    Torres del Paine National Park
    10 min drive - 3.2 miles
  • Lago Pehoe
    Lago Pehoe
    30 min drive - 13.5 miles
  • Salto Grande
    Salto Grande
    51 min drive - 19.2 miles
  • Salto Chico Falls
    32 min drive - 13.9 miles

Restaurants

  • Don Pascual 1940
    13 min walk
  • Qawasqar
    11 min walk
  • De Agostini
    11 min walk
  • Restaurant Hotel Rio Serrano
    10 min walk
  • Los Colonnos Del Sur
    1 min walk

About this property

Hotel del Paine

Hotel near Torres del Paine National Park
At Hotel del Paine, you can look forward to free self-serve breakfast, an airport shuttle, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and laundry services
  • A front-desk safe, tour/ticket assistance, and coffee/tea in the lobby
Room features
All guestrooms at Hotel del Paine have comforts such as premium bedding.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • Travel cribs, limited housekeeping, and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 75 km
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books
  • Games
  • Hiking/biking trails
  • TV in common areas

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between August 3 and September 5.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per person (roundtrip)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 10 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Cabaรฑas Paine
Cabaรฑas Paine Hotel
Cabaรฑas Paine Hotel Torres Del Paine
Cabaรฑas Paine Torres Del Paine
Hotel Paine Torres Del Paine
Hotel Paine
Hotel Hotel del Paine Torres Del Paine
Torres Del Paine Hotel del Paine Hotel
Hotel Hotel del Paine
Hotel del Paine Torres Del Paine
Cabaรฑas del Paine
Paine Torres Del Paine
Paine
Hotel del Paine Hotel
Hotel del Paine Torres Del Paine
Hotel del Paine Hotel Torres Del Paine

Frequently asked questions

Is Hotel del Paine pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel del Paine?

Check-in start time: 3:30 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel del Paine?

Check-out is at 10:00 AM.

Does Hotel del Paine provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 10:00 AMโ€“6:00 PM on request. A fee of USD 150 per person applies.

Where is Hotel del Paine located?

Situated near a boardwalk/promenade, this hotel is steps from Serrano River and 2.3 mi (3.7 km) from Torres del Paine National Park. Cuernos del Paine Lookout and Lago Pehoe are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel del Paine Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 72 out of 142 reviews
Rating 8 - Good. 38 out of 142 reviews
Rating 6 - Okay. 20 out of 142 reviews
Rating 4 - Poor. 7 out of 142 reviews
Rating 2 - Terrible. 5 out of 142 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a magical experience! The entire staff was incredibly friendly and helpful, the grounds were tranquil and beautiful with unparalleled views and exquisite cuisine!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Xiangdong

Liked: Cleanliness, amenities, property conditions & facilities
room was comfortable. The stay includes dinner and breakfast, buffet style, were excellent, a lot of choices and proteins cooked very well (fish, beef, and pork). Hotels in TDP were expensive, Hotel del Paine probably has the best value. Would stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff, phenomenal views, nature vibes (pups, horses, solar panels, zero waste philosophy) all meshed so well with the truly spectacular environment to create a wonderful experience. Felt lucky to be staying there, about an hours scenic drive to Torres trailhead and only 20 minutes or so to Condor Lookout (cool shorter hike!). Lacked time to explore more but there are tons of closer trails and activities available. Highly recommend! Amazing food!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at while visiting Torres del Paine NP. Canโ€™t beat the view! Good food served for breakfast and dinner. Maybe a small fridge would be necessary in the room, at least for the summer days.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Evan

Liked: Cleanliness, property conditions & facilities
The staff were good, the location was brilliant, the food was good. The reason the review didn't get five stars was because the walls in the room are paper thin and we could hear the conversation the room next door was having till late every evening, and when they woke up very early in the morning because they woke us up. As important as the staff, the food and the location is, a primary function of the room is to give you a good night's sleep. Unfortunately it was very hard at this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bohdonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Highly recommend! Staff was excellent and extremely helpful during our stay
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the mountains from the river bend - have a cocktail in the lawn chairs. Food was a real surprise, exceptionally good. Nice room, great staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Time in Rio Serrano

Hotel was incredibly traveler friendly - we had an easy time booking our excursions even the night before we did them, the food was excellent, and the overall vibes were cozy and comfortable. Highly recommend.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean beds. Wifi was just OK.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from the garden, right by the river side, excellent food and beverages options with scrumptious breakfast and delicious buffet/ a la carte dinner. Although pricey, but worth it.
Verified

10/10 Excellent

Anne

Liked: Amenities
Property was rustic but very nice. Love the communal dinner buffet. The food for dinner was excellent. The staff provided excellent service. Beautiful view of Torres del Paine. Love everything about this place.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
When staying in this area, you have to manage expectations. The Villa Serrano area exists to host travelers closer to Torres del Paine than Puerto Natales, cutting off an hour of travel each way into the park. Hotel del Paine has basic roomsโ€”small, not much room to store close or equipment (no drawers, hooks, shelf space, etcโ€”but the bed was really comfy, the room is warm, the bathroom very clean. No wifi in the rooms, but it screams in the lodge. Good meals, outstanding views of Cuernos. Fantastic staff! Would definitely stay here again.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Devalekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly a gem of a hotel with incredible views surpassed only by their staff and service. Where do I start? The location and views from the hotel property and our room were magnificent of the mountains and the river. The staff were exemplary and this was the perfect location to celebrate our anniversary. Paula who checked us in and made us comfortable ; Miguel, Christian, Raissa and Francesca in the bar and dining area; Cesar and the superwoman Yvonne who made sure our excursions were booked at the last minute and went above and beyond to check that we had a great time; Rafaela who is an exemplary chef and made the dinner buffet outstanding with varieties of every type of food and the food a work of art . The dessert chef was a master at his game and every dessert was mouthwatering ( we ate too much at meals here ) I highly recommend this for a stay just outside the park entrance because it feels like home in it's comfort with the best meals and the most amazing staff . Yvonne and Cesar made sure to guide us to ensure that we enjoyed this slice of heaven in Patagonia to the fullest. There was Wifi only in the main building which made it hard to plan from the room but allowed us to soak in the atmosphere and enjoy the grandeur of the park
Stayed 1 night in Nov 2024
Verified

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall, we were disappointed with this stay, though there were some highlights. We booked there because it had a pretty high rating, but the reality did not match the rating. The property was beautiful. It was on the water and the scenery was gorgeous. However, the room was subpar. We were in the lodge building at the end of the driveway, and the walls were paper-thin. We could hear everything going on in every room in the building. Also, the shower was very difficult to use, even dangerous; the lighting wasnโ€™t very good; and the bathroom supplies were inadequate and/or inoperable. The rooms do not have wifi, and there is no cellular Internet in the area. Also, there is no pool or hot tub, in spite of the description. On the positive side, most of the food that was provided, including dinner and the box lunches that we purchased for our day treks, was really delicious, even though the attention to detail on the service was a little spotty.
Verified

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the park entrance. We really enjoyed the views in the mornings and evenings, sitting by he river overlooking the Patagonia mountains. The staff is very friendly and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

BRANDIE

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location with easy access to one of Torre del Paine entrances. The staff went above and beyond to make sure we had what we needed. I would definitely stay here again.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

ZHAOLIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good except the WiFi.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nobuyasu

Liked: Cleanliness, staff & service, amenities
Great place with amazing scenery and meals but there's no wifi in individual rooms and the wifi connection in the common area of the accommodation building is very weak
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rachel de Carvalho

Liked: Cleanliness, staff & service, property conditions & facilities
The acomodacions were not great considering the price.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

September Stay

Hotel was nice, well kept, and provided good breakfasts and dinners. Hotel bed was comfortable with adjustable heating units in the room and bathroom. Walls were a bit thin so could hear other guests. Staff was responsive to questions about tours, places to see in the area, and about Patagonia (including penguins) - would even take time to research topics to help guests plan tours. Staff also was able to converse in English.
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabins and kind staff, but not the ideal place for solo travel or without renting a car. The place is far from the airport, like one hour and 20 minutes in car. No tour online will pick you up from there. All pick ups are from puerto natales, and that area has nothing close to public transportation, so your last resource is either to pay for the tours offered by the hotel or pay 300 USD in transportation per day. Not cheap at all. I paid more than 800 USD for 3 different tours, honestly the most expensive tours I have ever paid, and I travel a lot. No wifi in the cabins, only in front desk area. If you are vegan or vegetarian and didn't notify the hotel in advanced, be prepared to eat rice, soup or quinoa only
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Carlos

No frills hotel, but it's okay... very expensive for what it offers.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto incantevole a Rio Serrano. Colazione e personale ottimi. Bellissimo posto dove trascorrere del tempo con panorama sul rio e paine grande e torri.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Min Goo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ „๋ง์ด ์ตœ๊ณ ์ธ ์œ„์น˜์ž…๋‹ˆ๋‹ค. ๊ฐ€๊ฒฉ์ด ์ข€ ์žˆ์ง€๋งŒ ๊ทธ๋งŒํ•œ ๊ฐ€์น˜๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค. ํ˜ธํ…” ์˜ˆ์•ฝ์ด ์–ด๋ ต์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๋จผ์ € ์ด ํ˜ธํ…” ์˜ˆ์•ฝ์„ ํ•˜๊ณ  ๊ทธ ๋‹ค์Œ์— ์—ฌ๊ธฐ์— ๋งž์ถ”์–ด ๋‚˜๋จธ์ง€ ํŒŒํƒ€๊ณ ๋‹ˆ์•„ ์ผ์ •์„ ์ •ํ–ˆ์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Jan 2026