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Domos Río Serrano - Caja Los Andes

2.0 star property
Hotel with free parking, near Torres del Paine National Park

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Photo gallery for Domos Río Serrano - Caja Los Andes

Front of property
Standard Tent
Exterior
Property entrance
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Restaurant

Room options

View all photos for Standard Tent

Standard Tent

Standard Tent

Highlights

Separate bedroom
2 bathrooms
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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Rio Serrano Hotel + Spa

  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 451 reviews
Rio Serrano Hotel + Spa

About the neighborhood

Map
Accso Parque Nacional Torres del Paine, camino Cueva del Milodón, Torres del Paine, Magallanes y Antartica Chilena

What's nearby

  • Serrano River - 2 min walk - 0.1 miles
  • Cuernos del Paine Lookout - 21 min drive - 6.7 miles
  • Lago Pehoe - 30 min drive - 10.8 miles
  • Salto Chico Falls - 31 min drive - 10.8 miles
  • Salto Grande - 53 min drive - 16.7 miles

Restaurants

  • ‪Los Colonnos Del Sur - ‬10 min drive
  • ‪Don Pascual 1940 - ‬11 min drive
  • ‪Hotel Río Serrano - ‬10 min drive

About this property

Domos Río Serrano - Caja Los Andes

Hotel near Torres del Paine National Park
Domos Río Serrano - Caja Los Andes provides amenities like a garden and a restaurant.
Other perks at this hotel include:
  • Free self parking
  • A banquet hall

Languages

Spanish

Property amenities

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bathroom

  • 2 detached shared bathrooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Domos Serrano Caja Los Andes
Domos Río Serrano - Caja Los Andes Hotel
Domos Río Serrano - Caja Los Andes Torres del Paine
Domos Río Serrano - Caja Los Andes Hotel Torres del Paine

Frequently asked questions

Is Domos Río Serrano - Caja Los Andes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Domos Río Serrano - Caja Los Andes?

Self parking is free at this property.

What time is check-in at Domos Río Serrano - Caja Los Andes?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Domos Río Serrano - Caja Los Andes?

Check-out is at noon.

Where is Domos Río Serrano - Caja Los Andes located?

Situated in Torres del Paine, this hotel is within 1 mi (2 km) of Serrano River and Torres del Paine National Park. Cuernos del Paine Lookout and Lago Pehoe are also within 12 mi (20 km).

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Domos Río Serrano - Caja Los Andes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Location is wonderful. Can recommend the burgers in the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
__yy
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great in a beautiful place. Only thing that needs improvement is water pressure on showers
Stayed 3 nights in Dec 2024

8/10 Good

HENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tent door zipper difficult
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for TDP. Beautiful campgrounds in the valley facing the mountains and up against the Rio Serrano river. Dome tents are sparse, just a bed and nightstand, but tents are good quality and blankets are super thick. Rechargeable nightlamps must be returned each day to recharge but only last about 30 minutes at night. Each site has a shelter with picnic table and plug. Plentiful clean campground bathrooms and good showers. Power AND water are OFF 11pm-8am. Lovely small restaurant on site also. Very friendly staff!
Stayed 3 nights in Nov 2024

4/10 Poor

Petra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We booked a Domo for one Night Glamping close to the Torres del Paine National Park. The air matress in the tent was loosing air and it was promised to us that they will take care about the damage. But nothing happened. in the middle of the night we layed on the blank Wood flour! We had to sleep in our car, since it was cold and impossible to stay. We contacted the owner of the site three times by email and complained, but there was no reaction and no refund - nothing! As we learned from other guests, our case is not something extraordinary, and is happening from time to time. It was the most customer unfriendly place we ever have spend our holidays.
Stayed 1 night in Feb 2025

8/10 Good

Apoorva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesca at check-in was really sweet and helpful! The café serves pizzas, sandwiches, beer and cocktails which make for a good meal after long days of hiking but over many days can feel limiting. The tents themselves include an airmattress and a single side table. Its a good deal. Its important to note though that the wind in the park can be upwards of 100 kmph which is noisy outside but even noisier inside the tent. So pack with you some noise cancelling ear buds so you can sleep well. There are two shared toilets and two shared showers. They are in ok condition, could be a little cleaner. Only one of the showers had hot water. But even that felt like a luxury given them we were camping/glamping. Worth noting that this property is located right outside the park, so you need to check-in each time you re-enter. This is not at all a hassle and I believe this is what allows the property to be a bit more affordable than the remaining options in Torres del Paine. Overall, good stay and would stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Aux portes du parc national. Nous avons dormi au domos une nuit où il a fait TRÈS froid. On nous a fourni une bouillotte chaude et suffisamment de draps pour être confortable, mais nous avons tout de même dormi habillé. Bon restaurant à l'accueil avec des prix raisonnables contrairement au parc.
Stayed 1 night in Mar 2025

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Xiaolan

Stayed 1 night in Apr 2025

8/10 Good

Rita Cristina

A natureza do lugar é muito bonita. Os banheiros estavam razoavelmente limpis mas o box de tomar banho estava sujo. Os preços no restaurante local são muito caros.
Stayed 3 nights in Feb 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Après avoir lu plusieurs reviews mentionnant le froid et le matelas qui dégonfle, on avait peur que cela soit le cas, mais au final, nous avons très bien dormi! Le matelas n'a pas dégonflé en deux nuits et nous n'avons pas eu frois du tout...en fait c'est le contraire, nous avons eu chaud avec la grosse couette épaisse qui est fourni! Le personnel au restaurant était super et les repas vraiment très bon. Nous avons adoré notre séjour à cet endroit! On recommande pour ceux qui sont habitués d'aller en camping, mais qui aimerait avoir un petit luxe (surtout lorsqu'il pleut en Patagonie!)
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de la muchacha de recepción fue sumamente amable en todo momento, los domos y baños se encuentran bastante limpios y mantienen bastante bien la temperatura, por lo que a pesar de estar al aire libre no llegamos a sentir frío. Los baños tienen agua caliente, están un poco distanciados de los domos pero funcionan bastante bien!
Stayed 2 nights in Jan 2025

10/10 Excellent

Radka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nicely situated campsite, comfortable beds and warm duvets in igloo tents. Social facilities clean, hot water in the shower. In the restaurant you can have a meal, but if they serve a group of more people, you have to wait an hour, but they have an excellent aperol spritz. The electricity is turned off for the night and if you get up before seven, the water doesn't run. The lady at the reception was nice, helpful and spoke fluent English, I got a lamp and a blanket from her in addition
Stayed 1 night in Jan 2025

10/10 Excellent

saib

Stayed 4 nights in Dec 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super tente, confortable malgré le froid. Bon restaurant et personal super sympa
Stayed 1 night in Nov 2024