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Crowne Plaza Torreon by IHG

4.0 star property
Hotel in Torreón with a full-service spa and a health club

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Photo gallery for Crowne Plaza Torreon by IHG

Bar (on property)
Premium bedding, down comforters, in-room safe, desk
Lobby sitting area
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | Premium bedding, down comforters, in-room safe, desk

Suite (Master)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Governor)

Suite (Governor) | Premium bedding, down comforters, in-room safe, desk

Suite (Governor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Down duvet
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260

What's nearby

  • Torreon Urban Forest - 3 min drive - 1.5 miles
  • Revolucion Stadium - 3 min drive - 1.7 miles
  • Venustiano Carranza Forest Park - 4 min drive - 1.9 miles
  • Plaza Armas de Torreon - 8 min drive - 5.0 miles
  • Galerías Laguna - 8 min drive - 5.3 miles

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 9 min drive

Restaurants

  • ‪Taquería "La Malinche - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Kentucky - ‬4 min walk
  • ‪El Pollo Loco - ‬7 min walk
  • ‪Los Adobes - ‬9 min walk

About this property

Crowne Plaza Torreon by IHG

Upscale hotel in the business district
Free airport drop-off, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Crowne Plaza Torreon by IHG. Treat yourself to a body treatment, a facial, or a massage at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and a gift shop
  • A 24-hour front desk, free newspapers, and multilingual staff
  • Guest reviews speak highly of the helpful staff and location
Room features
All 193 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch plasma TVs with cable channels
  • Coffee/tea makers, heating, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15,070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Frequently asked questions

Does Crowne Plaza Torreon by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Torreon by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Torreon by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Torreon by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Torreon by IHG?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Torreon by IHG provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 6:00 AM–8:00 AM on request.

Where is Crowne Plaza Torreon by IHG located?

Located in the heart of Torreón, this spa hotel is within 3 mi (5 km) of Revolucion Stadium, Venustiano Carranza Forest Park, and La Laguna Regional Museum. Torreon Urban Forest and Revolutionary Museum are also within 3 mi (5 km).

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Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Excelente hotel
Stayed 1 night in Apr 2025

10/10

Great stay amazing hotel outstanding service during our stay
Stayed 2 nights in Apr 2025

8/10

Was good service
Stayed 4 nights in May 2025

10/10

Beautiful, friendly staff, clean, comfortable
Stayed 2 nights in Jan 2025

10/10

👍👍
Stayed 1 night in May 2025

10/10

:D
Stayed 1 night in Jun 2025

10/10

Breakfast was great!
Stayed 1 night in Dec 2024

10/10

Best hotel to stay at Torreon
Stayed 1 night in Dec 2024

10/10

Excellent service
Stayed 11 nights in Jan 2025

10/10

There isn’t enough good things I could say about my stay here. Every single employee went above and beyond. The room was amazing, and clean. The attentiveness of the PH employee was phenomenal. 15/10, I definitely will be back and would suggest this hotel to family and friends

6/10

Loved the breakfast, location and friendly staff. Disappointed that we went for spa weekend and their jacuzzi, sauna and massages were unavailable.
Stayed 2 nights in Jan 2025

8/10

Nice and clean place.
Stayed 1 night in Dec 2024

10/10

Good
Stayed 4 nights in Mar 2025

10/10

👍
Stayed 3 nights in Mar 2025

6/10

Todo excelente
Stayed 1 night in Dec 2024

10/10

The rooms
Stayed 2 nights in Feb 2025

10/10

Excellent staff
Stayed 9 nights in Dec 2024

10/10

Staff made us feel very welcomed. Rooms very clean. Over all excellent experience.
Stayed 1 night in Dec 2024

10/10

The Staff of this Hotel exemplifies what GREAT customer service is. This hotel should not be overlooked.
Stayed 3 nights in Dec 2024

10/10

.
Stayed 1 night in Feb 2025

10/10

Very clean
Stayed 6 nights in Jan 2025

10/10

It was very nice professional courteous. The staff was really kind. Establishment was very clean everything was just really nice specially for my anniversary.
Stayed 1 night in Nov 2024

8/10

Goood, but nothing outstanding
Stayed 2 nights in Dec 2024

10/10

.
Stayed 1 night in Mar 2025

10/10

-
Stayed 1 night in Feb 2025