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Crowne Plaza Torreon by IHG

4.0 star property
Travelers find a peaceful retreat in the midst of city energy, with an indoor pool for relaxation and a gift shop for browsing after a day of business

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Photo gallery for Crowne Plaza Torreon by IHG

Indoor pool - Crowne Plaza Torreon by IHG (Torreón)
Exterior - Crowne Plaza Torreon by IHG (Torreón)
Exterior - Crowne Plaza Torreon by IHG (Torreón)
Gym - Crowne Plaza Torreon by IHG (Torreón)
Interior - Crowne Plaza Torreon by IHG (Torreón)
Located in Torreon's business district, the Crowne Plaza Torreon, an IHG Hotel, offers a quiet escape from the urban bustle. Guests enjoy free airport drop-off, dry cleaning services, and a spa with rejuvenating treatments. The bar is a comfortable spot with high-speed WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Primary)

Suite (Primary) | Premium bedding, down comforters, in-room safe, desk

Suite (Primary)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Governor)

Suite (Governor) | Premium bedding, down comforters, in-room safe, desk

Suite (Governor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Standard Room, 2 Double Beds, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Down duvet
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Torreón, Crowne Plaza Torreon by IHG is in the city center and near the airport. Casa del Cerro Museum and Cristo de las Noas Monument are local landmarks, and some of the area's attractions include Museo de los Metales and Raymundo Beach. Looking to enjoy an event or a game while in town? See what's happening at Revolucion Stadium or Corona Stadium.
Visit our Torreón travel guideOpens in a new window
Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260

What's nearby

  • Torreon Urban Forest - 3 min drive - 1.5 miles
  • Revolucion Stadium - 3 min drive - 1.7 miles
  • Galerías Laguna - 8 min drive - 4.3 miles
  • Plaza Armas de Torreon - 8 min drive - 5.0 miles
  • Corona Stadium - 14 min drive - 8.3 miles

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Little Caesars Revolucion - ‬8 min walk
  • ‪Mariscos "Lalo - ‬12 min walk
  • ‪La Fuente - ‬11 min walk
  • ‪Los Adobes - ‬9 min walk

About this property

Crowne Plaza Torreon by IHG

Upscale hotel in the business district
Free airport drop-off, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Crowne Plaza Torreon by IHG. Treat yourself to a massage, a body treatment, or a facial at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and a 24-hour front desk
  • Multilingual staff, wedding services, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 193 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch plasma TVs with cable channels
  • Coffee/tea makers, heating, and desks

Similar properties

Restaurant
Holiday Inn Express Torreon by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
Holiday Inn Express Torreon by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15,070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Frequently asked questions

Does Crowne Plaza Torreon by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Torreon by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Torreon by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Torreon by IHG?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Torreon by IHG provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 6:00 AM–8:00 AM on request.

Where is Crowne Plaza Torreon by IHG located?

Located in the heart of Torreón, this spa hotel is within 3 mi (5 km) of Revolucion Stadium, Venustiano Carranza Forest Park, and La Laguna Regional Museum. Torreon Urban Forest and Revolutionary Museum are also within 3 mi (5 km).

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Reviews

Crowne Plaza Torreon by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 672 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Very clean hotel with excellent amenities. Greatly enjoyed staying here
Stayed 5 nights in Jul 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay amazing hotel outstanding service during our stay
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Our stay was great. The staff was courteous and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, friendly staff, clean, comfortable
Stayed 2 nights in Jan 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place.
Stayed 1 night in Dec 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Was good service
Stayed 4 nights in May 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the breakfast, location and friendly staff. Disappointed that we went for spa weekend and their jacuzzi, sauna and massages were unavailable.
Stayed 2 nights in Jan 2025

8/10 Good

Fernando

Liked: Cleanliness
Need improvements like fridge and microwave in rooms, a/c noise, and two machines in gym didn’t work. Food is good and friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Clean. Good cleaning service.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 11 nights in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 9 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us feel very welcomed. Rooms very clean. Over all excellent experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Prezell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Staff of this Hotel exemplifies what GREAT customer service is. This hotel should not be overlooked.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn’t enough good things I could say about my stay here. Every single employee went above and beyond. The room was amazing, and clean. The attentiveness of the PH employee was phenomenal. 15/10, I definitely will be back and would suggest this hotel to family and friends

6/10 Okay

Eduardo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great hotel in the past, deteriorating now.

My family has stayed in the Crowne Plaza for over 12 years now and we had always had a great experience, plus the buffet breakfast is incredible. This time we had an issue with water leak behind the toilet, and the hotel were unable to fix it. They claimed to send a “technician” who just flushed and last time just left a coffee paper cup to collect the water. Waking up at night to a flooded bathroom was terrible and the hotel took forever to get me a set of dry towels. Maybe because it was Christmas and they were not fully staffed but seems like calling a real plumber should not have been that hard. There were other signs of deterioration like old hall way carpets, elevators not working and wobbly bathroom faucets. Rethinking if our relationship with this hotel just came to an end.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good, clean and the staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Rosalia Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jun 2025

8/10 Good

ANA LUCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good thank you so much
Stayed 3 nights in Aug 2025