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Hotel Marqués de Santillana

Property class: 3

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Photo gallery for Hotel Marqués de Santillana

A modern living room with a sofa, armchairs, a coffee table, and decorative plants. - Hotel Marqués de Santillana (Torrelavega)
A multi-story hotel with a modern facade, balconies, and flags. - Hotel Marqués de Santillana (Torrelavega)
A double bed with white bedding and two pillows, a bedside table with a lamp, and a wall-mounted light fixture. - Hotel Marqués de Santillana (Torrelavega)
A dining area with tables set for meals, chairs, and a kitchen in the background. - Hotel Marqués de Santillana (Torrelavega)
A room with a wooden wall, a grey sofa with patterned cushions, a small table with a lamp, and a potted plant. - Hotel Marqués de Santillana (Torrelavega)
Located close to Santillana del Mar Zoo and Caves of Altamira, Hotel Marqués de Santillana provides dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

A neatly arranged bedroom with a bed, bedside table, lamp, and a small table with a lamp.

Standard Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

A bedroom with a bed, a bedside table, a chair, and two wall-mounted lights.

Basic Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

A hotel room with two beds, a nightstand, a mirror, and a wooden floor.

Basic Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room

A room with two beds, each with a headboard, a small wooden stool, and a shelf unit in the background.

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Superior Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Located in Torrelavega, Hotel Marqués de Santillana is in the city center and near a boardwalk/promenade. The area's natural beauty can be seen at Caves of Altamira and Playa de los Locos, while Santillana del Mar Zoo and Cabarceno Natural Park are popular area attractions. National Museum and Research Center of Altamira and Collegiate Church of Santillana del Mar are two other places to visit that come recommended. Visit our Torrelavega travel guide
Map
Marqués de Santillana 8, Torrelavega, Cantabria, 39300

What's nearby

  • A lush valley with green fields, rocky cliffs, and scattered trees.
    Cabarceno Natural Park
    22 min drive - 18.2 miles
  • A coastal cityscape with a prominent white building with a dome, a beach, and a sea view.
    El Sardinero Beach
    28 min drive - 19.9 miles
  • Área Natural de Especial Interés de La Viesca
    2 min drive - 0.7 miles
  • Santillana del Mar Zoo
    10 min drive - 4.7 miles
  • Caves of Altamira
    14 min drive - 6.6 miles

Getting around

  • Torrelavega Station
    10 min drive
  • Santander (SDR)
    27 min drive

Restaurants

  • Resturante 2 Valdeses
    2 min walk
  • Mundo Canalla
    4 min walk
  • Murano
    3 min walk
  • Lucio
    4 min walk
  • Bar Castilla
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 7 for children

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 7 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number H-0621-C

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel Marqués de Santillana pet-friendly?

Yes, Hotel Marqués de Santillana allows pets (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Marqués de Santillana?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Marqués de Santillana?

Check-out is at noon.

Where is Hotel Marqués de Santillana located?

Located in the heart of Torrelavega, this hotel is within 6 mi (10 km) of Santillana del Mar Zoo, Caves of Altamira, and National Museum and Research Center of Altamira. Collegiate Church of Santillana del Mar and Playa de los Locos are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marqués de Santillana Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 62 out of 167 reviews
Rating 8 - Good. 71 out of 167 reviews
Rating 6 - Okay. 19 out of 167 reviews
Rating 4 - Poor. 12 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Good location. Parking is a little challenging, but doable.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

The location is excellent. Staff was very friendly and helpful.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent staff and very clean rooms. Very good location in the city, next to the new train and bus terminal.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

A potential stop en route to / from Santander?

We wanted a stop close to Santander to be at port for mid-day next morning. this seemed a possibility with restaurant options close by. Attracted by unrealistic suggestions of plentiful easy nearby parking - yes some of it's free (albeit a lot less in reality than is suggested) and there is a lot of double parking by residents waiting to find a space to park their car in the spaces that are truly free - for several blocks around. In the end 2 and a half hours after arrival I finally parked in Town Hall car park €11.95 for 24 hours. Difficult to find way in and because of roadworks way out and obviously not close to hotel for unloading - nowhere to do so outside hotel! Torrelavega is a nightmare to get into and out of! Very slow zones, roadworks and lack of signage to quick exit! Allow a good hour if not 90 minutes to be at Santander port. Local restaurant La Tienda in nearby church square provided good tapas style options for eating - but not before 8:00 PM. Hotel is a bit tired - next door is a car workshop - but we were not disturbed by that. No air conditioning so stuffy and airless and window opens onto a walkway so not secure enough to leave open at night. No room safe to keep valuables secure whilst out for a meal! Bed comfortable enough and bathroom all OK - good shower - sensible height possible. Clean and basic - it claims 3 stars ??? Couldn't find an English speaking news station on TV
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and fairly quiet but our room outlook was terrible and the breakfast wasn't the best
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was pretty central and ok for an overnighter before moving on. Some cafes nearby.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location; right in the center of the city. Many places to eat. Hotel was very clean; rooms were very clean and staff was very friendly. No parking in the hotel; that is a minus, but you can find parking around.
Stayed 8 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Didn’t like it at all. Would not recommend
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Realmente no tubimos dificultad para aparcar,
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
El personal y la amplitud de la habitación.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El hotel está bien en calidad precio, atención personal muy bien situación del hotel buena si no fuera porque debajo del hotel hay un Gimnasio abierto 24h. Los Viernes Con Música asta las 04,00h de la madrugada por lo el que quiera descansar que no se alojé en las habitaciones del interior yo solo dormí 90 minutos, Hiba para tres días y solo estuve seis horas. Creo que deberían de poner en la propaganda que la Música está incluida en el presio.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados eran muy majos, la habitacion muy limpia, y la zona muy conveniente en el cemtro de Torrelavega
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Alla reception il personale è stato molto cortese. Si può parcheggiare la moto nelle vicinanze. In generale gli interni dell'albergo sono datati e poco accoglienti. Siamo arrivati in una giornata calda e con grande stupore abbiamo scoperto che la camera era priva di aria condizionata...c'era solo un ventilatore, assolutamente insufficente per raffreddarla...anche con la porta finestra lasciata aperta è stato impossibile riuscire a dormire. La colazione era veramente povera... Non è un albergo che consiglierei, nonstante la cortesia delle Signore alla reception..
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen trato

Bien. Correcta
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
La habitación reformada pero con candelabros, sin calefacción y sin más mantas para taparse, un frío de miedo. Recepcionista amable
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Struttura comoda al centro, ma soprattutto comoda a raggiungere i paesini della costa (Santillana del mar, Comillas....) e Santander. La camera abbastanza spaziosa, no condizonatore, bagno datato.. Prezzo un po' alto rispetto si servizi
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
habitación cómoda con todo lo necesario, el único fallo q el baño está muy viejo, pero vamos q funcionaba todo correctamente y estaba limpio
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
El trato del personal de recepción. Desayuno muy escaso.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy buena ubicacion y aunque Torrelavega estaba en fiestas, no se escuchaba casi nada en la habitacion. Por otro lado, hacia mucho calor, al menos nos pusieron un ventilador. El hotel esta un poco anticuado en algunos aspectos y ppdria estar todo un poquito mas limpio. Las señoras de recepcion muy amables.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nella media, senza infamia e senza lode. Comodo al centro, parcheggi gratuiti in zona
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal Deayuno

Todo perfecto pero el desayuno muy malo(tortilla congelada llena de agua,platanos negros,sin apenas bolleria y sin reposición de ella)
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Muy bien. Buen trato. Amabilidad. Localización perfecta.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super limpio ,los trabajadores del hotel encantadores y el desayuno increíble , ya he ido dos veces pero volveré
Stayed 4 nights in Mar 2024