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The Heritage Hotel

3.0 star property
Beachfront relaxation awaits at this Torquay retreat where guests can enjoy arcade games, lounge by the indoor pool, or simply soak up the coastal sunshine.

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Photo gallery for The Heritage Hotel

Breakfast, lunch, dinner served; beach views - The Heritage Hotel (Torquay)
Exterior - The Heritage Hotel (Torquay)
Property grounds - The Heritage Hotel (Torquay)
Terrace/patio - The Heritage Hotel (Torquay)
Superior Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi - The Heritage Hotel (Torquay)
Located in Torquay City Centre, The Heritage Hotel offers travelers continental breakfast and ocean views from Appleby's Bar And Restaurant. Enjoy the beach, indoor pool, or arcade/game room. Free WiFi keeps everyone connected throughout their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(22 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 12 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 5 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 12 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Cable channels
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Torquay City Centre, a neighborhood in Torquay, The Heritage Hotel is in a shopping district and on the beach. Princess Theatre and Torquays Dinosaur World are cultural highlights, and some of the area's landmarks include Torre Abbey and Greek Orthodox Church of Saint Andrew. Looking to enjoy an event or a game while in town? See what's happening at Plainmoor Stadium or Torquay United FC. Snorkeling, windsurfing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Torquay travel guideOpens in a new window
Map
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY

What's nearby

  • Torre Abbey Sands - 1 min walk - 0.1 miles
  • Princess Theatre - 5 min walk - 0.3 miles
  • Torquay Marina - 5 min walk - 0.3 miles
  • Riviera International Conference Centre - 6 min walk - 0.4 miles
  • Torre Abbey - 8 min walk - 0.4 miles

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 38 min drive

Restaurants

  • ‪TQ Beerworks - ‬1 min walk
  • ‪Pier Point - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cafe One Hundred - ‬9 min walk
  • ‪Rock Garden Cafe Bar - ‬12 min walk

About this property

The Heritage Hotel

Hotel located in Torquay City Centre
You can look forward to free cooked-to-order breakfast, a terrace, and an arcade/game room at The Heritage Hotel. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. The on-site restaurant, Appleby's, offers breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A reception hall, outdoor furniture, and meeting rooms
  • A billiards/pool table, luggage storage, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Heritage Hotel offer comforts such as free WiFi and room service.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 20-inch flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Appleby's

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 AM

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Does The Heritage Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 AM.

Is The Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Heritage Hotel?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 10 PM– 8:00 AM for a fee of GBP 10.

What time is check-out at The Heritage Hotel?

Check-out is at 10:30 AM.

Where is The Heritage Hotel located?

Located in Torquay City Centre, this beachfront hotel is in a shopping district and within a 10-minute walk of Princess Theatre, Torre Abbey Sands, and Corbyn Beach. Torquay Marina and Riviera International Conference Centre are also within 10 minutes. Torquay Station is 10 minutes by foot and Torre Station is 18 minutes.

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Reviews

The Heritage Hotel Reviews

8.2

Very Good

8.4

Cleanliness

8.8

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 114 out of 272 reviews
Rating 8 - Good. 93 out of 272 reviews
Rating 6 - Okay. 37 out of 272 reviews
Rating 4 - Poor. 19 out of 272 reviews
Rating 2 - Terrible. 9 out of 272 reviews

Reviews

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

philip

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great staff
Stayed 3 nights in May 2025

8/10 Good

Olly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Excellent location and free car park and breakfast was a bonus
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service

Worth the money.

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal short stay hotel with parking available

Short solo stay. parking available as arrived early. Room spacious and clean Breakfast excellent. Close to town centre theatre and beach
Stayed 3 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini-Break

4 night stay ,very comfortable,friendly and enthusiastic staff made for an enjoyable stay.No problem with facilities which were kept to a high standard The Heritage is an informal hotel which makes for a relaxing stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great views
Stayed 2 nights in Nov 2024

6/10 Okay

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service - Fab Location

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.
Stayed 1 night in Jul 2025

8/10 Good

ravi

Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Clean, tidy and views impressive over the bay.
Stayed 1 night in Sep 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really clean and friendly hotel. Excellent facilities and wonderful sea views. Great location a minute from the beach and promenade. Very friendly helpful staff. I recommend this hotel we had a lovely stay.
Stayed 1 night in Sep 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Would stay again

Nice location, no issues parking. Hotel rooms are a little tired and dated, but comfortable. Staff are lovely
Stayed 2 nights in Jan 2024

4/10 Poor

Carolyn

Disliked: Property conditions & facilities
Room number 4 had an awful view of the car park and felt like you were in a goldfish bowl. If you closed the curtains the lighting was too dim to see anything. The floorboards above creaked all night until 3am then I could hear snoring and talking and toilet flushing as if I was in the same room with them! I had no sleep at all. Shouting started about 2am and to be honest I felt shaky and couldn’t sleep. I was alone so I found it intimidating. The shower tray wouldn’t drain away. The tv blocked the mirror. The bed squeaks everytime you move. The whole room is in need of a refurb, The location is quite good and the breakfast was nice. I’d never go back there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights. The staff were very friendly. Breakfast was good and what topped it up was the view whilst eating overlooking the sea. Room was quiet and comfortable. I would definitely stay again if I was in the area and I would recommend this hotel
Stayed 3 nights in Feb 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.
Stayed 3 nights in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view, meals were good but like many old English properties getting up the stairs with large suit cases was a struggle (we are a bit older & travelling from Australia). Really loved it, the staff were friendly & helpful. Convenient to beach & Torre Abbey.
Stayed 2 nights in Sep 2023

6/10 Okay

Gareth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok just for a night while working in the area

Had to pay over £20 for parking our vans in car park as no room outside hotel, place was very tired smells a bit stale, staff were great, food was good, dog in room above me was barking late night, blokes shouting and arguing in corridor’s at 1am. Drunks in bar very loud, avoid if you are travelling with children.
Stayed 1 night in Oct 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room and views

Fabulous views, lovely rooms and friendly staff, excellent food and close proximity to beach. Our stay was a little disrupted by workmen doing maintenence work, which we were warned of on arrival but still meant the lovely breakfast views we had booked for were not available. Walls were thin so could hear arguments into the early hours.
Stayed 2 nights in Jan 2024

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice property and good location. But the room we stayed in 4 was poor. Dirty carpet, missing lights, two hangers, old decor. Very noisy from footsteps next floor up early morning. Unsupervised breakfast
Stayed 1 night in Sep 2023

6/10 Okay

b

Liked: Cleanliness, staff & service
Disliked: Room comfort

Pros + 2 specific cons

Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps
Stayed 3 nights in Feb 2024

10/10 Excellent

Josette

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and nice staff
Stayed 7 nights in Aug 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and bar nice views from bar over Torquay beach, breakfast was nice
Stayed 2 nights in Aug 2025

6/10 Okay

P

Liked: Cleanliness, amenities
Cold room, no extra heating available
Stayed 1 night in Dec 2025