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The Grand Hotel

Property class: 4

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Photo gallery for The Grand Hotel

A large, multi-story hotel with a pool and palm trees. - The Grand Hotel (Torquay)
A large, multi-story hotel with a swimming pool, palm trees, and a view of the surrounding area. - The Grand Hotel (Torquay)
A spacious dining area with large windows offering a view of the sea. Tables and chairs are arranged for dining. - The Grand Hotel (Torquay)
A table set for a tea service with a view of the sea and hills. - The Grand Hotel (Torquay)
A marina with numerous boats docked, surrounded by buildings and a clear sky. - The Grand Hotel (Torquay)
Located close to Torre Abbey Sands and Riviera International Conference Centre, The Grand Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site British cuisine restaurant, Restaurant 1881, offers breakfast, lunch, and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room (Inland)

A hotel room with a bed, bedside table, and a sofa.

Standard Double Room (Inland)

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

A hotel room with a large bed, a chair, a nightstand, and a window with curtains.

Standard Double Room, Sea View

7.8 out of 10
Good
(39 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

A hotel room with a bed, a nightstand, a lamp, a bunk bed, and a painting on the wall.

Family Room (Inland)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

A hotel room with a large bed, a view of the sea, and two teal armchairs.

Family Room, Sea View

7.4 out of 10
Good
(19 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (Compact)

A hotel room with a bed, a chair, a table, a wardrobe, and a nightstand.

Standard Double Room (Compact)

8.2 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Inland)

A hotel room with two beds, each with a headboard, bedside tables, lamps, and towels.

Standard Twin Room (Inland)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Sea View

A hotel room with two beds, a chair, a table, and a view of the sea.

Standard Twin Room, Sea View

7.4 out of 10
Good
(12 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

A bedroom with a bed, bedside tables, a desk, and a chair.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Torquay City Centre, a neighborhood in Torquay, The Grand Hotel is near a train station and by the ocean. The area's natural beauty can be seen at Torre Abbey Sands and Paignton Beach, while Babbacombe Model Village and Gardens and Paignton Zoo are popular area attractions. Don't miss out on a visit to Crealy Great Adventure Park. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and cave exploring nearby. Visit our Torquay travel guide
Map
Seafront, Torquay, England, TQ2 6NT

What's nearby

  • A beach with a Princess Theatre and a Ferris wheel in the background.
    Torre Abbey Sands
    1 min walk - 0.1 miles
  • A garden with a gravel path, a bench, and a greenhouse.
    Torre Abbey
    6 min walk - 0.4 miles
  • A large auditorium with red seats, wooden paneling, and a curved stage.
    Princess Theatre
    12 min walk - 0.7 miles
  • A waterfront with a large Ferris wheel, a bridge, and buildings along the shore.
    Torquay Marina
    12 min walk - 0.7 miles
  • Riviera International Conference Centre
    9 min walk - 0.5 miles

Getting around

  • Torquay Station
    3 min walk
  • Exeter (EXT-Exeter Intl.)
    40 min drive

Restaurants

  • Turkish Kebab & Pizza Torquay
    18 min walk
  • TQ Beerworks
    10 min walk
  • Rock Garden Cafe Bar
    3 min drive
  • Pier Point
    13 min walk
  • Otto Kitchen Pizza Bar
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered self parking on site (GBP 10 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Books
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the bay
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 8 for children
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Grand Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is The Grand Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 10 per night.

What time is check-in at The Grand Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand Hotel?

Check-out is at 11 AM.

Where is The Grand Hotel located?

Located in Torquay City Centre, this beach hotel is within a 10-minute walk of Torre Abbey Sands and Riviera International Conference Centre. Princess Theatre and Paignton Beach are also within 3 mi (5 km). Torquay Station is only a 3-minute walk and Torre Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand Hotel Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 399 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time sun was shining and the outdoor pool was amazing! Hotel well kept considering its age and size! Great views , we stayed in a family room lots of room and beds really comfy
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Akal Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Place with beautiful views
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Harvey

I liked the pool area and the breakfast room and breakfast
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Tina

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs updating in area's the room we had definitely needed new carpet and decorating,over all cleanliness ok staff pleasant and helpful. Disappointed outdoor pool closed all week, spa pool and gym nice,breakfast very good ,dining room pleasant, staff hardworking. Close to station and local buses.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to the Grand quite a few times now, either to stay, or for lunch. It’s always a great place to visit. The staff are very friendly and the setting is perfect. I know that some of the decor is looking a little tired, but for the price, it’s very good value. It has everything we need and more.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
No handrail on jacuzzi, impossible for me to access, indoor pool so cold no one wanted yo be in it but showers and sauna very nice. Breakfast and room ok.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the indoor swimming pool and the sauna, clean and accessible easily. The swimming pool was cold. Breakfast is good. I tried it once and tried different cafes outside.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Alexander

Liked: Staff & service
The staff (specifically husband/wife team in the main restaurant) and the reception staff were excellent The overall hotel is just really rather tired. It’s definitely not luxury although we didn’t visit the spa/pool etc. our food was better than expected..
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Aisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was poor, staff were unfriendly and unhelpful, toilet seat was broken on arrival and breakfast options were limited. The only good things were the great location, comfortable beds and decent room size. Save your money and go somewhere else!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Good hotel, comfortable
Stayed 3 nights in May 2026
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Actual bedroom was in need of modernisation. Bar only had one member of staff when we arrived which wasn't ideal but she coped and they did eventually get her some help. Function room was good and breakfast in the morning was ok but nothing special.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position on sea front with a nice walk into town. Nice friendly staff and lovely breakfast. Stayed here lots never disappoints.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Amanda

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room needs a deep clean,dirty windows,rip in sheets and duvet cover,when I told reception the lady said that linen was sent to outside contractor and wasn't bothered by my comment.Breakfast was plentiful but cooked food wasn't hot.indoor pool was cold water.cigarettes ends on balcony.Fantastic view and lovely decor but some areas could do with updating.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Torquay. Across the road from the beach and a short walk into town. Nice room and really good food in the restaurant, the breakfast is also very nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay !!! The room was large with a beautiful seaview. Breakfast was perfect and we ate in The Brasserie two evenings in a row and the food was excellent. Can recommend the Grand Burger ! I had a leg treatment/ massage by Jamie in the spa which was perfect and just what I needed. Thank you Jamie ! Will definitely return to The Grand
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice outside pool area.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has amazing character and suits those looking to experience British history! Super friendly staff, relaxed atmosphere and quite out there interior design vs the boring modern hotels. The poached eggs with the breakfast were also some of the best I have ever had.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated but the room was clean. Dinner was good and all of the staff were lovely & friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Staff very welcoming and place clean all round.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Michiko

Liked: Cleanliness, staff & service
Staff were attentive and service was efficient. Overall our stay was comfortable apart from the supply of coffee which was too little and no drink water for the kettle.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and offered us a free upgrade to a sea-facing room. The sea-facing rooms in this hotel are amazing. The location makes it exceptional.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very clean rooms, excellent hotel would recommend very highly
Stayed 1 night in Jan 2026
Verified review

8/10 Good

keith

Liked: Cleanliness, staff & service, amenities
Staff very polite, rooms very good, certain parts of the hotel dated.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Naseem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were shabby ,cracks on wall . Cleaning was nit done very well and bathroom drainage in shower was poor. I did tell reception that water was not draining in the shower but nothing was done. I was also overcharged and didn't realise it it until I got home . The accounting system at reception is very poor needs modernising. Security personnel going around the pool area to check if guests were realty staying at the hotel was also not very professional. I would not go back there.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, deco a little tired in places but very clean. Staff very attentive. Right on sea front had lovely room overlooking the sea. About 20 minute walk from shops.
Stayed 3 nights in Apr 2026