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TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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Photo gallery for TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

Marina - TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs - TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
Exterior - TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs - TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
2 indoor pools, seasonal outdoor pool, open 7 AM to 9 PM, pool umbrellas - TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
At TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort, you can look forward to a terrace, a garden, and a playground. Treat yourself to a body wrap, a massage, or a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Fitness classes and yoga classes are offered at the gym; TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort also has a hair salon, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a free kid's club.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, Partial Sea View

Superior Double or Twin Room, Partial Sea View | View from room

Superior Double or Twin Room, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

LCD TV

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living room | LCD TV

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment

LCD TV

Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located near the beach, TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort is in Torquay City Centre, a neighborhood in Torquay. The area's natural beauty can be seen at Babbacombe Beach and South Devon. Traveling with kids? Consider Torquays Dinosaur World, or check out an event or a game at Torquay United FC. Visit our Torquay travel guide
Map
Belgrave Road, Torquay, England, TQ2 5HL

What's nearby

  • Torre Abbey
    Torre Abbey
    6 min walk - 0.4 miles
  • Torre Abbey Sands
    Torre Abbey Sands
    9 min walk - 0.5 miles
  • Princess Theatre
    Princess Theatre
    14 min walk - 0.8 miles
  • Inner Harbour
    Inner Harbour
    17 min walk - 0.9 miles
  • Riviera International Conference Centre
    3 min walk - 0.2 miles

Getting around

  • Torquay Station
    10 min walk
  • Exeter (EXT-Exeter Intl.)
    37 min drive

Restaurants

  • Brody's Breakfast Bistro
    9 min walk
  • McDonald's
    10 min walk
  • TQ Beerworks
    7 min walk
  • Visto Lounge
    10 min walk
  • The Lansdowne Inn
    6 min walk

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View from room
TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort
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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
7.8 out of 10, Good, 191 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Victoria Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7 AM to 9 PM
Guests under 13 years old are not allowed in the spa

Frequently asked questions

Does TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 7 AM–9 PM.

Is TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort?

Check-out is at 11 AM.

Where is TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort located?

This family-friendly Torquay hotel is located near the beach, within a 10-minute walk of Riviera International Conference Centre and Torre Abbey. Torre Abbey Sands and Princess Theatre are also within 15 minutes. Torquay Station is 10 minutes by foot and Torre Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 80 out of 234 reviews
Rating 8 - Good. 75 out of 234 reviews
Rating 6 - Okay. 44 out of 234 reviews
Rating 4 - Poor. 21 out of 234 reviews
Rating 2 - Terrible. 14 out of 234 reviews

Reviews

Verified

8/10 Good

Ken

Disliked: Property conditions & facilities
We really enjoyed our stay , room clean and tidy , however the mattresses were too hard and room could do with up dating .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Matthew

Liked: Staff & service, amenities
The pre-welcome before we arrived with a phone call and email etc. advising of the entertainment schedule etc. was a fantastic touch, so was the professional manner of the staff member when I called to ask about an extra guest. On arrival however the welcome at the reception wasn't the warmest, both females on the front desk didn't look or sound the happiest but we're professional. We found our apartment which was very spacious however was showing signs of disrepair in places and lacking maintenance. Overall other than a few areas in which the cleaning hadn't been carried out; the apartment was perfect for our needs and great for a family of 4-5. It featured one large bedroom, with a separate living room off a hall with a TV, dining area, storage and a double sofabed. The bedroom had recently been decorated with a double and single bed, good to have USB sockets and power by the bed. The kitchen area was a good size however hadn't been cleaned properly. Nice sea view, and easy access to the car park and outdoor areas. We stayed room only so didn't eat breakfast, but the restaurant(s) looked good. We did eat lunch and had food at the pool bar (Aztec) the food was good and drinks were reasonably priced. The indoor pools are excellent and included, some work being undertaken to the carpark above, so good to see the scaffolding as a safety precaution above the pool. Facilities are excellent, plenty to do but the whole place needs some TLC Inc some safety hazards.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Brilliant hotel loved our stay and would highly recommend spa can be used for kids over 8 year old they loved it
Stayed 2 nights in May 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Entertainment really good. Swimming pool great bit cold to start with but soon ok once swimming.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini break

Took my grandchildren away for a night and this was the perfect choice. Lots for children to do, great food and friendly staff. I would definitely return.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great But the beds are TOO HARD. Breakfast was fantastic.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good weekend away

Good value for money - had lots to do - near beach and restaurants ( 10 mins walk) staff helpful and friendly- having some work done so had scaffolding in front of our sea view but didn’t spoil our overall experience- would recommend for couples or families
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Torquay weekend

Great weekend break, yes hotel a little dated but the facilities were fantastic. We stayed in an apartment and booked meals which were lovely
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt really need to leave the hotel grounds. Everything you need! Spa, pool, games room and plenty of bars and restaurants. Humble entertainment in the evenings. Lovely relaxing spa and we had an apartment which had also had a small kitchen if you wanted to cook yourself. Brilliant stay - for a family of 5 ages 39 -8 👍
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Susan

I have stayed at the resort numerous times and have always enjoyed my stay. Unfortunately this last time was not so good. The evening entertainment in the Derwent is always great but it was closed due to a private function. Giving an alternative in the Carlton which does not have the same ambience therefore not many people attended. This has put me off returning to the resort I’m afraid
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Souela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 to reception staff

Everything was fantastic, clean, full facilities and very friendly staff members ☺️
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Good for families

The entertainment was ok and kids enjoyed , hotel is dated but clean and it’s refreshing blast for the past , a lot to do , swimming area are big and ok , nice place for family albeit dated. It was fun and in good area overall would recommend .
Stayed 4 nights in May 2024
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay for a family - the facilities in the apartment and activities in the hotel are great and it’s close to the beach, Marina and Town Centre. It’s also not too far from the rest of the Riviera. We’ve lived at other good places in Torquay in the past, but this was by far the most practical and functional place for us as a family.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Plenty of facilities. Good value. Recommended.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Rahat

The hotel staff especially Vivianne was very friendly and helpful, the rooms were spacious but the beds were very hard and uncomfortable
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The stay was lovely and a good value for money, the room was a bit outdated and the mattress was a bit uncomfortable as you can feel the springs. The pools area was good just needs some tlc to bring it back up.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean . If anything more directions needed within the hotel to find your way about.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but a bit noisy as room located by fire door which seemed to be in use all night long. Good activities though and lovely pool.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
while it may be an older property, it exceeded my expectations in many ways. The rooms do show their age, but the exceptional staff more than make up for it with their friendliness and attention to detail. The hotel offers a wide range of facilities that are perfect for families, including a massive games room that kept the kids entertained for hours. Both the indoor and outdoor pools are well-maintained and a fantastic place to relax. The evening entertainment was awesome. Additionally, the hotel's location is ideal, making it easy to explore the surrounding area. Overall, it’s a wonderful place for a family getaway!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Having 5 hotels in the same group use the same facilities has its advantages and drawbacks. Cheaper yes busy very ! Swimmers would love the pool and small children can swim in the smaller pools. Always book direct as you get better perks.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit. Staff very good my only disappointment was I had booked 2 rooms for 2 days. When I booked it was free parking since my booking they charge so £40 extra. Very disappointed
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities
Entertainment advertised was incorrect because it was limited. Dining was great and staff were accommodating. Spa was amazing and staff were informative. Floor boards were creaky. Wooden flooring was loose. On the whole, rooms need updating.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities

Great holiday

Excellent customer service and food in the restaurant. Bedroom was lovely and bright and airy but bed very uncomfortable with springs. Was given a mattress topper after complaining which made a big difference. We've stayed at TLH three times now and love it but hotels need painting and modernising, looking quite dated.
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Review

The hotel was clean but very dated. We stayed on the 3rd floor which was very hot. The bed was very uncomfortable, but the room was clean. We stayed for breakfast which was average, but did feel uncomfortable whilst eating our breakfast as the young man (waiter) was stood near our table waiting for us to finish our breakfast so that he could remove our plates as soon as we had eaten. We felt that we were being watched.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Mohammed

Liked: Cleanliness
Disliked: Room comfort

Bad beds

They need to upgrade or get new mattresses. Ther matterss is total springs. very uncomfortable. Every morning woke up stiff and pains.. very disapointed with the beds which is the main thing people book hotels it to get a good stay and sleep. Overal staff were good nite security guy was a very humble lad. On site spa and leisure was good apart from steam room hardly steaming up but yeh all good apart from the beds and sleep
Stayed 4 nights in Aug 2023