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TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

Property class: 3

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Photo gallery for TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

A harbor with boats docked, a large Ferris wheel, and buildings on a hill. - TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
An indoor swimming pool with a desert-themed mural, clear blue water, and a tiled floor. - TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
A multi-story white building with a balcony, surrounded by lush greenery and a well-maintained lawn. - TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
Outdoor wicker furniture with cushions, a building with a balcony, and a sign for 'The London Essence'. - TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
A lobby with wicker furniture, a carpeted floor, and a waterfall mural in the background. - TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort (Torquay)
At TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort, you can look forward to a terrace, a garden, and a playground. Treat yourself to a body wrap, a massage, or a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room

A neatly made bed with a brown headboard, a bedside lamp, and a telephone on a nightstand.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a large bed, two chairs, a small table, and a door with curtains.

Double Room

7.4 out of 10
Good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with a large bed, a TV on a wooden dresser, and a patterned wall.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room (2 Adults + 1 Child)

A hotel room with two beds, a desk, a chair, and a window with curtains.

Family Triple Room (2 Adults + 1 Child)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room, Sea View (2 Adults + 2 Children)

A hotel room with three beds, a desk, and a chair.

Family Quadruple Room, Sea View (2 Adults + 2 Children)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room, Sea View

A residential area with houses, a greenhouse, and a body of water in the background.

Superior Double or Twin Room, Sea View

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with a wooden desk, two wall-mounted lamps, a mirror, a television, a bed with a red pillow, a tea set, and a tray with a remote control and a menu.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a large bed, two bedside tables, a desk with a chair, a TV, and a window with curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a wooden desk, two wall-mounted lamps, a mirror, a television, a bed with a red pillow, a tea set, and a tray with a remote control and a menu.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located near the beach, TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort is in Torquay City Centre, a neighborhood in Torquay. Jungle Journey Adventure Golf and Torquay Marina are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Plainmoor and Babbacombe Model Village and Gardens. Traveling with kids? Consider Paignton Pier and Dartmouth Steam Railway. Visit our Torquay travel guide
Map
Chestnut Avenue, Torquay, England, TQ2 5JS

What's nearby

  • A garden with a gravel path, a bench, and a greenhouse.
    Torre Abbey
    1 min walk - 0.1 miles
  • A beach with a Princess Theatre and a Ferris wheel in the background.
    Torre Abbey Sands
    6 min walk - 0.4 miles
  • A large auditorium with red seats, wooden paneling, and a curved stage.
    Princess Theatre
    11 min walk - 0.6 miles
  • A waterfront with a large Ferris wheel, a bridge, and buildings along the shore.
    Torquay Marina
    11 min walk - 0.6 miles
  • Riviera International Conference Centre
    1 min walk - 0.1 miles

Getting around

  • Torquay Station
    7 min walk
  • Exeter (EXT-Exeter Intl.)
    39 min drive

Restaurants

  • The Green Ginger (Wetherspoon)
    17 min walk
  • TQ Beerworks
    9 min walk
  • Pier Point
    12 min walk
  • Apple & Parrot
    19 min walk
  • Below Decks
    20 min walk

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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
7.6 out of 10, Good, 210 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Abbey Restaurant
  • Alberts Sports Bar
  • Aztec Bistro & Bar

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 10 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool.

Is TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort?

Check-out is at 11 AM. Late check-out is available for GBP 30 (subject to availability).

Where is TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort located?

This family-friendly Torquay hotel is located near the beach, just steps from Riviera International Conference Centre and Torre Abbey. Jungle Journey Adventure Golf and Torre Abbey Sands are also within 10 minutes. Torquay Station is 7 minutes by foot and Torre Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 76 out of 246 reviews
Rating 8 - Good. 99 out of 246 reviews
Rating 6 - Okay. 43 out of 246 reviews
Rating 4 - Poor. 18 out of 246 reviews
Rating 2 - Terrible. 10 out of 246 reviews

Reviews

Verified review

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to visit. Really enjoyed games room. If I had known about the tennis court, I would have brought rackets
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Schuttler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is lovely,the rooms are clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool and spa were brilliant. The staff were helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and good service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect short gateway,had brilliant relaxing time,will be back soon,thank you so much.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff friendly and helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a mistake not to book direct to be eligible for free parking. Many steps and corridors at the TLH Toorak,if you haven't got any mobility issues then it's perfectly suitable. Breakfast met our needs ,few basic cerelias and cooked breakfast as expected . Many over 80 yrs old ,assume its a popular hotel for OAP's.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly at reception excellent entertainment and leisure facilities
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Brilliant facilities for example the pools . Jacuzzi , steam room, and sauna . And the amusement room . And very nice sun terrace to chill out on . It’s my 6th time visiting tlh hotels . My 13 year old boy loves it and so do I , and I’m 50 .. so suitable for all ages
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, good location. Staff were super friendly. Loved our stay. Thankyou 😊
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money clean and within walking distance to sea frint
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Allana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely weekend. Happy, friendly staff. Great food! Great facilities too! We will definitely visit again!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. The staff are very helpful with nothing too much trouble. I will definitely be staying again
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and all inclusive and people with learning disabilities and lived experience having the best life
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and went above and beyond. Staff resolved blue badge parking quickly and efficient. Room was clean and big overlooking the front garden. Breakfast was excellent Indoor pool was excellent and clean Thank you for a great stay
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

David

Liked: Cleanliness
Stayed as a couple for a late break. Have often seen this hotel but this was our first stay. Check in was quick with information about the complex, room was on the first floor and was a family room with a wardrobe like Narnia, like other reviews have stated the property is in need of updating, but this said everywhere is clean and well presented. The food is really good, generous breakfast buffet and good evening meals, although we did eat out one evening. All the staff are really friendly and helpful. Would we return …….. most definitely.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks very tired do not be put off- the inside of the section we stayed in was clean and re decorated though we had 2 rooms one had a nice new bathroom the other one looked 70s. This is the second time we’ve stayed at this complex . The pool area is very nice lovely spa but yes it’s all getting old and all needs a bit of tlc. We didn’t eat there but there’s lots around and it’s a good location for the town and beach . We paid half price deal so was value but full price I would say you could get better but I would stay again (only on a deal)
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

John

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The lift had a mind of its own and needed a few presses of the button to arrive. Toilet seat was about to fall off in our bathroom, the shower would not stay up and was only a trickle of water anyway. Some carpets needed replacing in the corridors of the main hotel. However the staff were excellent (dining, bar and reception). Because we booked with Expedia and not direct with the hotel we had to pay £10 per night for parking, something that was not mentioned when we booked.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Sharon

Disliked: Property conditions & facilities, room comfort

3nt break away.

Booked a 3nt stay with my 12 year old son. Plenty to do from bowling, amusements and swimming pools so kept him busy. The hotel is quite run down in places and my bed was awful as I could feel the mattress springs but made more comfortable sleeping on 2 quilts that I asked Reception for. The hotels are right next door to one another and they all link up and it's like a maze. At times felt so quiet walking up/down corridors as it's a vast place and seemed like hardly anyone around especially with it still being the summer holidays but different places were busy at different times. Breakfast was quite basic but tasty. A good overall break away and reasonably priced. **Just a heads up, If you do book through Hotels.com you will have to pay £10per night for parking.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful view of the water from our hotel window. The room was clean, had plenty of power outlets and had lots of space to open suitcases and relax. The building doesn't have air conditioning but they did include a fan in the room which was very appreciated. Breakfast was a little confusing because there were apparently assigned tables but we weren't aware of it until an employee stopped us while getting food. Second attempt at breakfast wasn't any clearer as the table we were at previously was occupied by other guests so we just picked a spot and hoped we weren't taking someone else's table. The food was very good regardless. And the employees at reception were just wonderful! We were staying for a wedding and had flown in from the states so we were a little turned around. They were very understanding and were able to help us book a taxi on our last day. Would love to come back and stay at another one of the TLH resorts to try the spa features. Overall a nice stay.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old tired room

Booked a family room and expected a bath in the room as it showed in the pictures and description but ended up with just a shower, so not the best with a 1yr old. Room was very old, lack of sockets, our view was of an overgrown hedge! So not overtly impressed with the room at all. However the pool was really nice, food was good and the evening entertainment was really good. Parking was a nightmare, lack of spaces but was told this was because of a wedding going on.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities
Breakfast was good could do with some breakfast pastries and parking should be free. Nice pools and entertainment
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Andy

Liked: Staff & service, amenities
Great location good facilities My room was a bit tired in need of a bit of an upgrade but overall good stay
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

KATIE

Liked: Cleanliness, amenities
The general decor, walls curtains and carpets are quite dated and worn. It Cld do with a revamp. But it’s clean and fresh feeling despite that and the rooms are really big and the pools are great! It’s a perfect location to walk into Torquay too. Will definitely return.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Good hotel complex great staff
Stayed 3 nights in May 2026