TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Family-friendly hotel with 3 restaurants and 2 indoor pools

Choose dates to view prices

Where to?

Dates

November 2025

14

December 2025

2 indoor pools, seasonal outdoor pool, sun loungers

Daily full breakfast (GBP 12.95 per person)

Located in Torquay City Centre, TLH Carlton Hotel and Spa offers a family experience within TLH Leisure Resort. Kids enjoy the arcade and playground, while adults join fitness classes or yoga. The Aztec Spa provides restorative body wraps and facials for relaxation.

Good

Popular amenities

Bar
Room service
24/7 front desk
Gym

Room options

Check availability for these dates

Tonight

Nov 14 - Nov 15

Tomorrow

Nov 15 - Nov 16

All rooms

1 bed

2 beds

3+ beds

Showing 8 of 8 rooms

Single Room

Highlights

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Electric kettle

Digital channels

Daily housekeeping

Sleeps 1
1 Twin Bed

Standard Double Room

Good

Highlights

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Electric kettle

Digital channels

Daily housekeeping

Sleeps 2
1 Double Bed

Twin Room

Very good

Highlights

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Electric kettle

Digital channels

Daily housekeeping

Sleeps 2
2 Twin Beds

1 bedroom, in-room safe, desk, free WiFi

Family Triple Room (2 Adults + 1 Child)

Very good

Highlights

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Electric kettle

Digital channels

Daily housekeeping

Sleeps 3
1 Twin Bed and 1 Double Bed

Family Quadruple Room (2 Adults + 2 Children)

Exceptional

Highlights

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Electric kettle

Digital channels

Daily housekeeping

Sleeps 4
1 Double Bed and 2 Twin Beds

Superior Triple Room, Multiple Beds, Sea View

Exceptional

Highlights

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Electric kettle

Digital channels

Daily housekeeping

Sea view
Sleeps 3
1 Twin Bed and 1 Double Bed

Superior Double or Twin Room, Sea View

Highlights

Heating

Flat-screen TV

Separate bedroom

Private bathroom

Hair dryer

Electric kettle

Digital channels

Daily housekeeping

Sea view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Apartment

Exceptional

Highlights

Separate dining area

Separate sitting area

Heating

Kitchen

Refrigerator

Flat-screen TV

Separate bedroom

Private bathroom

1 bedroom
Sleeps 5
1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Falkland Road, Torquay, England, TQ2 5JJ

What's nearby

Riviera International Conference Centre - 2 min walk - 0.1 miles
Torre Abbey - 5 min walk - 0.3 miles
Torre Abbey Sands - 8 min walk - 0.5 miles
Princess Theatre - 13 min walk - 0.7 miles
Cockington Country Park - 13 min walk - 0.7 miles

Getting around

Torquay Station - 8 min walk
Exeter (EXT-Exeter Intl.) - 37 min drive

Restaurants

‪Belgrave Tandoori - ‬3 min walk
‪Bombay Express - ‬3 min walk
‪Gino's - ‬8 min walk
‪Cantina - ‬9 min walk
‪Bull & Bush - ‬2 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Family-friendly hotel located in Torquay City Centre

Take advantage of a terrace, a garden, and a playground at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort. Treat yourself to a body treatment, a massage, or a manicure/pedicure at Aztec Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Fitness classes and yoga classes are offered at the gym; other things to do include archery. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.

You'll also enjoy the following perks during your stay:

2 indoor pools and a seasonal outdoor pool, along with sun loungers
Full breakfast (surcharge), self parking (surcharge), and a front-desk safe
A vending machine, luggage storage, and an elevator
A billiards/pool table, tour/ticket assistance, and meeting rooms

Room features

All 70 rooms feature comforts such as 24-hour room service, in addition to thoughtful touches like late night room service and free WiFi.

Other conveniences in all rooms include:

Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with digital channels
Electric kettles, heating, and daily housekeeping

Similar properties

Pool
Spa
Kids pool
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Uncovered self parking on site (GBP 10 per day)
Limited onsite parking
Onsite parking includes off-street options

Food and drink

Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
3 bars/lounges
3 restaurants
Snack bar/deli

Restaurants on site

Alberts Sports Bar
Aztec Bistro & Bar
Carlton Restaurant

Things to do

2 indoor pools
Arcade/game room
Archery
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Pilates classes
Playground
Sauna
Seasonal outdoor pool
Yoga classes

Family friendly

2 indoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Picnic area
Pool loungers
Terrace

Full-service spa

Body scrubs
Body wraps
Facials
Hot tub
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Grab bar near toilet
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)

More

Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Electric kettle

More

Desk
Heating
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
Uncovered self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The seasonal pool will be open from May to September

Pool access available from 7:00 AM to 9:00 PM

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Hotel Torquay

Carlton Torquay

TLH Carlton Hotel Torquay

TLH Carlton Torquay

TLH Carlton

TLH Carlton Hotel

TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 10 per day. Limited spots are available.

What time is check-in at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-out is at 11 AM.

Where is TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort located?

This family-friendly Torquay hotel is located near the beach, within a 5-minute walk of Greek Orthodox Church of Saint Andrew and Torre Abbey. Torre Abbey Sands and Cockington Country Park are also within 15 minutes. Torquay Station is 8 minutes by foot and Torre Station is 12 minutes.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

7.8

Good

7.8

Cleanliness

7.8

Location

8.4

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities

10/10 Excellent

Peter

May 25, 2025

Liked: Amenities

Great price. Tired interior but pretty good stay overall for the budget.

Stayed 2 nights in May 2025

10/10 Excellent

Claudiu

Aug 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Briliant

Stayed 2 nights in Aug 2025

8/10 Good

Christine

Sep 8, 2024

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.

Stayed 1 night in Sep 2024

8/10 Good

Mike

Oct 27, 2023

Liked: Cleanliness, staff & service, amenities

We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.

Stayed 4 nights in Oct 2023

2/10 Terrible

Fiona

Aug 3, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Tired and dated with ground in dirt throughout.

Stayed 1 night in Jul 2022

6/10 Okay

Wayne

Aug 22, 2023

Found a pair of underpants down the side of the bed and broken chocolate biscuits all over the floor after waiting till 3 to check in so the cleaners could do their job??? And breakfast wasn’t as good as it used to be. Apart from that we enjoyed it.

Stayed 3 nights in Aug 2023

4/10 Poor

Justine

Jul 10, 2023

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Not great

Rock hard beds Fire alarm went off at 515am all had to go out in nightwear, no staff anywhere to be seen, no explanation given, all back in again ten mins later. Drunk / deranged people in room next door arguing, shouting, banging doors all night. Staff on reception not very friendly.

Stayed 2 nights in Jul 2023

2/10 Terrible

Sarah

Apr 16, 2023

Liked: Amenities

Disliked: Property conditions & facilities

We have been to the DLH in the past and enjoyed our stay. But really upset with this hotel complex now! The hotel complex has always been busy and well used. But the Carlton has seen much better days. The reception staff were friendly when checking in but the whole hotel is stifling hot!! When opening the bedroom door the heat inside was very uncomfortable, but we were going to enjoy our time what ever happened so just opened the window about 3 inches as that was all that was permitted as the window frame have been screwed to limit the opening. Used the the shower the bath matt also had mould present on it. But after getting ready for bed we all led on our beds and realised this might not be so easy!! For 4 hours all four of us tried very hard to fall asleep but to no avail with mattresses that probably should’ve been replaced 20 years ago no one could sleep the beds were like a bag of cement with large old springs sticking into you bodies. Not one bed but all three!! The room was stifling with the curtains open to try and get what air there was into the room, trying to lay on top of the duvets to soften the mattresses really didn’t help as if you moved you just felt and heard the springs. So after packing our things in the middle of the night and telling the night porter we couldn’t physically sleep in our room, he offered to help us with our suitcases. We lost out on our precious few days as a family and the hotel gained money for a night we shouldn’t have had to pay for.

Stayed 2 nights in Apr 2023

8/10 Good

Julie

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities

The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.

Stayed 3 nights in Aug 2025

8/10 Good

Tracy

Aug 8, 2025

Liked: Staff & service, amenities

The bed was comfy but it wasn't big enough for my partner and myself. If your a vegetarian/ vegan like myself the food options you can purchase within the complex is very limited so you have to walk into the town centre to get what you're looking for. Staff are very friendly and helpful and the entertainment is good in the evenings. We've stayed here 4or 5 times.

Stayed 4 nights in Aug 2025

8/10 Good

Pippa

Aug 7, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Very tired round the edges, but still lots of fun.

Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.

Stayed 3 nights in Aug 2025

4/10 Poor

Haylee

Jul 20, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel rooms absolutely boiling hot no fan provided until asked. Staff could be more approachable and polite, very cold and stand off ish. Sign stated leave towels in bath if new ones needed, new ones never came.

Stayed 2 nights in Jul 2025

8/10 Good

Gennaro Aldo

Jul 18, 2025

Liked: Cleanliness, property conditions & facilities

The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..

Stayed 3 nights in Jul 2025

8/10 Good

amina

Jun 2, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.

Stayed 3 nights in May 2025

6/10 Okay

Tom

May 31, 2025

Disliked: Amenities

If you don’t mind a tired and noisy hotel in need of some love and attention then this is fine. The room was clean, albeit very basic. The mattress was very soft. The sounds of doors banging in the corridors seemed to echo very loudly and there were constant streams of people making a lot of noise out side the from entrance (my room was on the 2nd floor overlooking the entrance). On Friday morning there was a laundry delivery at around 6am that woke me. All in all a good cheap hotel. I guess you get what you pay for and I did not pay much as I just needed a place to sleep.

Stayed 6 nights in May 2025

10/10 Excellent

Andy

May 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time on my short trip

Stayed 1 night in May 2025

6/10 Okay

Evelyn

May 25, 2025

Liked: Cleanliness, amenities

The property was situated in a good place the spar was a good addition for the hotel

Stayed 2 nights in May 2025

10/10 Excellent

Jade

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.

Stayed 4 nights in Apr 2025

10/10 Excellent

claire

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Loved my stay.. zxx

Stayed 3 nights in Feb 2025

6/10 Okay

Nathan

Sep 22, 2024

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

Very itchy bedding bad hard bed no sleep but swimming and s5aff were great

Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Sep 11, 2024

Liked: Cleanliness, staff & service, room comfort

Love TLH but....

Always love staying at TLH but could do with a spruce up. The shower pressure was really low but that only bothered me.

Stayed 3 nights in Sep 2024

10/10 Excellent

Keran

Aug 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience. However, I think that the entertainment for children should be Expanded.

Stayed 7 nights in Aug 2024

4/10 Poor

Sweetie

Aug 11, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is not good in communication. Very expensive hotel as it mentioned about spa, massage and so many things included with this hotel but unfortunately we are not happy because they are charging extra for any extra activities....not worth staying there

Stayed 3 nights in Aug 2024

8/10 Good

Sunita

Aug 8, 2024

NA

Stayed 3 nights in Aug 2024

10/10 Excellent

Muhammed

Jul 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice Hotel, I will be back shortly

Stayed 1 night in Jul 2024

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Choose dates to view prices

Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Single Room

Single Room

Highlights

View all photos for Standard Double Room

Standard Double Room

Highlights

View all photos for Twin Room

Twin Room

Highlights

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child)

Highlights

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children)

Highlights

View all photos for Superior Triple Room, Multiple Beds, Sea View

Superior Triple Room, Multiple Beds, Sea View

Highlights

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Highlights

View all photos for Apartment

Apartment

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Similar properties

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

Reviews

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Good

7.8

7.8