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Crofton House Hotel

Property class: 3

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Photo gallery for Crofton House Hotel

A large, two-story building with a spacious lawn and white lounge chairs. - Crofton House Hotel (Torquay)
An indoor swimming pool with clear blue water, surrounded by a tiled deck and a covered area with a roof. - Crofton House Hotel (Torquay)
A large, two-story building with a symmetrical facade, multiple windows, and a central entrance. - Crofton House Hotel (Torquay)
A hotel room with a bed, a desk, a chair, a TV, and a window with curtains. - Crofton House Hotel (Torquay)
A room with a white sofa, a bay window with curtains, and a view of greenery and a body of water. - Crofton House Hotel (Torquay)
Crofton House Hotel provides amenities like a terrace and a full-service spa. For some rest and relaxation, visit the sauna. Guests can connect to free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Comfort Double Room, Ensuite

A neatly arranged bedroom with a large bed, a dresser, a wardrobe, and three framed pictures on the wall.

Comfort Double Room, Ensuite

7.2 out of 10
Good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

A bedroom with a bed, a desk, a chair, a wooden nightstand, a ceiling light fixture, and a window with curtains.

Comfort Single Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Suite, Ensuite

A bedroom with a large bed, a nightstand, a shelf with items, and a window with curtains.

Comfort Suite, Ensuite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Ensuite, Partial Sea View

A bedroom with two beds, a large mirror, and a view of the outside.

Deluxe Suite, Ensuite, Partial Sea View

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite

A hotel room with a bed, a nightstand, a chair, a wardrobe, and a television on the wall.

Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

A hotel room with a large bed, a desk with a chair, a wardrobe, and a window with curtains.

Suite, Ensuite

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Ensuite, Sea View

A bedroom with a bed, a nightstand, a red table, a brown sofa, and a window with curtains.

Deluxe Suite, Ensuite, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment, Private Bathroom

A bedroom with a bed, bedside table, lamp, potted plant, wardrobe, mirror, and a TV on the wall.

Comfort Apartment, Private Bathroom

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Torquay City Centre, a neighborhood in Torquay, is home to Crofton House Hotel. Greek Orthodox Church of Saint Andrew and Torre Abbey are local landmarks, and some of the area's attractions include Plainmoor and Babbacombe Model Village and Gardens. Paignton Pier and Dartmouth Steam Railway are also worth visiting. Visit our Torquay travel guide
Map
17 Croft Road, Torquay, England, TQ2 5TZ

What's nearby

  • A beach with a Princess Theatre and a Ferris wheel in the background.
    Torre Abbey Sands
    8 min walk - 0.4 miles
  • A garden with a gravel path, a bench, and a greenhouse.
    Torre Abbey
    9 min walk - 0.5 miles
  • A large auditorium with red seats, wooden paneling, and a curved stage.
    Princess Theatre
    12 min walk - 0.6 miles
  • A bridge with people walking, a marina with boats, and buildings in the background.
    Inner Harbour
    14 min walk - 0.8 miles
  • Riviera International Conference Centre
    6 min walk - 0.4 miles

Getting around

  • Torquay Station
    13 min walk
  • Exeter (EXT-Exeter Intl.)
    43 min drive

Restaurants

  • Turkish Kebab & Pizza Torquay
    5 min walk
  • TQ Beerworks
    7 min walk
  • Brody's Breakfast Bistro
    7 min walk
  • Nexus Games
    9 min walk
  • McDonald's
    7 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Terrace

Full-service spa

  • Sauna

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Does Crofton House Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crofton House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crofton House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

What time is check-out at Crofton House Hotel?

Check-out is at 10:00 AM.

Where is Crofton House Hotel located?

Located in Torquay City Centre, this spa hotel is within a 10-minute walk of Greek Orthodox Church of Saint Andrew, Riviera International Conference Centre, and Torre Abbey. Torquay Marina and Princess Theatre are also within 15 minutes. Torquay Station is 13 minutes by foot and Torre Station is 14 minutes.

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Reviews

Crofton House Hotel Reviews

7.4

Good

7.2

Cleanliness

9.6

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 43 out of 97 reviews
Rating 8 - Good. 17 out of 97 reviews
Rating 6 - Okay. 13 out of 97 reviews
Rating 4 - Poor. 12 out of 97 reviews
Rating 2 - Terrible. 12 out of 97 reviews

Reviews

Verified review

4/10 Poor

Mathew

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was fine, but rest of the hotel looks tired. Swimming pool was great.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean place well looked after
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly reception team always happy to help. My room had 2 large windows so plenty of light in the room. Property is undergoing a refresh so some of the decor and fittings may appear a tad tired. I think room price and the relaxation areas more than compensate. Even a pool garden to relax in. Easy 10 minute walk to sea front and restaurant and cafe options. I will always have this as my first choice in Torbay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, the room was spacious, plenty of parking on the street
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once past the tired exterior, we were greeted by Hassan (site manager). He was very friendly and patient when guiding all nine of us through how to use the coded doors. He genuinely couldn‘t do enough for us over our week‘s stay, from providing extra tea/coffee to giving advice on local attractions and places to go. All five rooms booked were clean and comfortable. They had provided fans in every room before our arrival due to the current heat wave. The two pools were fantastic. The outdoor pool was open for use from Monday morning. It was plenty big enough to enjoy, and we all took advantage of it every day of our stay. Members of our family used the steam room, sauna, and pool table. Although they only sell a select few drinks, they are happy for you to have your own and provide an ice machine, which came in handy whilst sitting on the balcony enjoying the outdoor space and chatting till late. Even the local fox gave a brief appearance. Overall, we all had a great time and without a doubt we will be back next year.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Good Room& indoor swimming pool plus nice staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Fidelis

Liked: Cleanliness, staff & service, amenities
Clean room. Good checking in process
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides wonderful amenities The pool is warm and deep enough to swim, just not a full sized pool, and there is a jacuzzie sauna and steam room. In good weather there is a sun lounging garden also available. I loved the keyless door locking system where you just need to key in your personal number. I found the staff to be professionally friendly and happy to help. There is no breakfast provided, but you can get vending services and free ice. The sea front and restaurants and cafes are only a 10 minute walk away. Convenience store less than five minutes the other way with pubs etc nearby. This hotel is undergoing light maintenance at a slow pace. I felt the price paid, and the available amenities more than compensated for other little niggles with perhaps some tired furnishings and paintwork. This is my first choice to stay in Torquay on a budget.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Neil

Worked just fine for our purpose… Room was comfortable and spacious, no problem parking.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities
Looks very glamourous in the photo & apart from the fact we got a really large room, that's all that was good about it. There was NO soap or handwash in the bathroom, just a tiny bottle of shampoo & a toilet seat that should have been fixed months ago. There was no key to the room, all electronic & after the initial checking, the staff member disappeared and we never saw another staff member again, even when trying to get someone to adjust the toilet seat - it was quite dangerous if you weren't sure footed. Parking was also very restricted, & as we got a park, we weren't game enough to use the car again, in case there were none available on our return. Very disappointed 😞
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👍

Really nice hotel, nice room, friendly service, great location, no issues. 5 minute walk to the beach.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

? ? Chloe

Liked: Amenities
Lovely place to stay, reception was very welcoming and the room was very clean. Comfortable beds and a nice size flat screen tv. Provided with shampoos conditioner and shower gel. Also teas and coffee. I will be returning! Thank you for our stay :) Didn’t have breakfast so couldn’t comment on that. Plenty of parking on the outside of the hotel. Free use of sauna jacuzzi and even out door swimming pool with garden. The only thing was there seemed to be no where to get a bottle of water. Very happy with our stay.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Kirsty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, broken, not fit for purpose

Booked for 4 nights, stayed for 2. Staff were scarcely available, lots of broken parts in our room that didnt get fixed or looked at despite us raising with the manager. Radiators that deapite being switched off, kept heating overnight and keeping the room at 30°c. Cold swimming pool and jacuzzi. Overall very disappointed - thought it would be a nice budget hotel but left after 2nights. Would NOT recommend.
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Katy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Entry to room is by four digit passcode on electronic pads which are loud so you’re woken up all night by noise of people in and out their rooms . Place is unmanned at night ( that’s the reason you can only check in between 3-9) so other guests behave as they want to. Playing loud music in the communal area , drunken couples having arguments . Place is shabby and obviously hasn’t had any money or love put into it for years . Nowhere to hang your clothes . Cheap thin duvets. Exposed live extension leads . Shower makes a terrible noise which must wake the other guests up . The room was very clean however . Potentially beautiful building and gardens but all uncared for and unkempt . Maybe ok for young people for a night out in Torquay but definitely not for business traveller or a someone who wants peaceful stay .
Verified review

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room served it's purpose in the sense that there was a bed and a shower but there was no breakfast at all despite saying that it was served on their website. Furthermore, there was no bar even though there was signs for a bar. There was both an indoor and outside pool but the outside pool was closed and the indoor pool opened at 10am which is the time that you are going out to explore the area. Our bathroom door lock was a bit dodgy when you attempted to lock it on the inside, my partner had to let me out of the bathroom from the outside. Also there was not always staff around if you needed assistance. Even when we checked out at approximately 9AM on Saturday, the reception desk was closed. It was just as well that we had no room keys to return; the doors all have type in passcodes which was a benefit to the hotel. In addition, myself and partner could not get the shower to dispense warm water, luckily we were staying there during the June heat wave, so a colder shower temperature was a bit more bearable. The staff were friendly and helpful and as stated above the room did serve it's purpose for somewhere to sleep but we would not stay there again unless we got a good deal.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Only saw reception staff on day of arrival and departure, indoor pool was only filled a day before departure, door entry codes fiddly.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Jason

Liked: Staff & service
The hotel was ok for the price i paid
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap price
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Quoc Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Very comforable
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay General manager was excellent nothing was to much trouble really helpfull.would definitely stay again
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff , comfortable rooms
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay

Friendly comfortable and I would recommend the hotel to friends The staff went out of their way to make us feel welcome and nothing was too much trouble
Verified review

8/10 Good

Abigail

Liked: Cleanliness, staff & service
Room was clean but needs upgrading, bathroom configuration very small / restrictive. Didnt use pool or sauna facilities, however games room needs improvement. Cues has no heads and missing pool balls. Hotel.com offered breakfast, however was told no breakfast service at all by staff. Could be a brilliant venue with space and location but needs investment.
Stayed 2 nights in Mar 2026