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Windsor Arms Hotel

5.0 star property
Victorian hotel with a full-service spa and a 24-hour health club

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Photo gallery for Windsor Arms Hotel

Ballroom
Junior Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Corner Suite, 1 King Bed with Sofa Bed

Corner Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Corner Suite, 1 King Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Yorkville Suite, 1 King Bed with Sofa Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Yorkville Suite, 1 King Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 55-inch LED TV with digital channels, Netflix, streaming services

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Windsor Suite, 1 King Bed with 2 Sofa Beds

Windsor Suite, 1 King Bed with 2 Sofa Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Windsor Suite, 1 King Bed with 2 Sofa Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
  • 144 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Sultan Suite, 1 King Bed with Sofa Bed

Sultan Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Sultan Suite, 1 King Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed

Deluxe Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
18 Saint Thomas St, Toronto, ON, M5S 3E7

What's nearby

  • Royal Ontario Museum - 3 min walk - 0.2 miles
  • University of Toronto - St. George Campus - 13 min walk - 0.7 miles
  • CF Toronto Eaton Centre - 3 min drive - 1.2 miles
  • Rogers Centre - 4 min drive - 2.3 miles
  • CN Tower - 5 min drive - 2.0 miles

Getting around

  • Bay Station - 2 min walk
  • Bloor Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Manulife Centre - ‬3 min walk
  • ‪Eataly Toronto - ‬3 min walk
  • ‪Hemingway's Restaurant - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Amal Restaurant - ‬2 min walk

About this property

Windsor Arms Hotel

Boutique hotel near University of Toronto - St. George Campus
Near Royal Ontario Museum, Windsor Arms Hotel provides a terrace, laundry facilities, and a bar. Indulge in a massage, Ayurvedic treatments, and aromatherapy at Windsor Arms Hotel Spa, the onsite spa. The on-site restaurant, Courtyard Cafe, serves brunch. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and meeting rooms
  • Smoke-free premises, an elevator, and a front-desk safe
  • Tour/ticket assistance, a 24-hour front desk, and laundry services
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds, and cribs/infant beds (surcharge)
  • Jetted tubs, designer toiletries, and hair dryers
  • 55-inch LED TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Filipino, French, Italian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CAD 60 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Courtyard Cafe
  • Tea Room
  • The Living Room

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 45 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 56.50 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Covered valet parking fee: CAD 60 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 56.50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Frequently asked questions

Does Windsor Arms Hotel have a pool?

Yes, this property has an indoor pool.

Is Windsor Arms Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 45 lbs per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Windsor Arms Hotel?

Valet parking is available for CAD 60 per night.

What time is check-in at Windsor Arms Hotel?

Check-in begins at 3 PM.

What time is check-out at Windsor Arms Hotel?

Check-out is at noon.

Where is Windsor Arms Hotel located?

Located in Downtown Toronto, this spa hotel is within a 15-minute walk of Royal Ontario Museum and University of Toronto - St. George Campus. CF Toronto Eaton Centre and Yonge-Dundas Square are also within 1 mi (2 km). Bay Station and Museum Station are within a 5-minute walk.

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Windsor Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 380 out of 584 reviews
Rating 8 - Good. 108 out of 584 reviews
Rating 6 - Okay. 51 out of 584 reviews
Rating 4 - Poor. 22 out of 584 reviews
Rating 2 - Terrible. 23 out of 584 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Beautiful hotel and wonderful staff.
Stayed 1 night in Mar 2025

10/10

Will stay here again next time I’m in town
Stayed 1 night in Jan 2025

2/10

This hotel is well located and quiet. However, it is not a five star property by any definition. The interiors are tired but worse, my room was dirty. Skirting boards and corners had not been wiped down and had hair stuck on them. The bathroom floor was stained as was the shower. Better to stay less expensive but clean.
Stayed 2 nights in May 2025

10/10

We had a lovely stress free stay here.
Stayed 1 night in Nov 2024

10/10

Maybe the best hotel I have ever stayed out. The attention to detail was incredible.
Stayed 2 nights in Nov 2024

10/10

Such a beautiful place to stay. Our room was clean and lovely. I loved the harp in our room and the complimentary champagne. The pool and sauna were gorgeous and empty when we went, which was amazing! Highly recommend.
Stayed 1 night in Nov 2024

8/10

Great place to stay,
Stayed 1 night in Aug 2024

10/10

Great hotel
Stayed 3 nights in Aug 2024

10/10

Staff members were very friendly and helpful
Stayed 1 night in Nov 2024

10/10

Had the best stay here!!! It was a beautiful hotel and the customer service was excellent. It’s walking distance to shopping and food. Our kids LOVED the tea room!!!
Stayed 2 nights in Nov 2024

10/10

Loved my stay! Friendly staff, beautiful hotel, great location/ centrally located.
Stayed 1 night in Sep 2024

10/10

Great stay
Stayed 1 night in Jul 2024

10/10

This was a beautiful place! The rooms were large and lovely. The food was good. The service was impeccable.
Stayed 2 nights in Nov 2024

10/10

One of the finest hotel stays ever, excellent property, excellent service, great location
Stayed 3 nights in Sep 2024

10/10

We loved Mo who helped us with everything!
Stayed 1 night in Dec 2024

10/10

Beautifully presented hotel and helpful and friendly staff.
Stayed 2 nights in Jun 2024

10/10

What a great stay. Jake at the front desk was so helpful and knowledgable during our stay, my sister wanted a photo with him before we left! The hotel room was beautiful and the high tea and food at Gatsby was amazing. The service was impeccable. We will be back!
Stayed 2 nights in Nov 2024

10/10

The rooms were gorgeous, the hotel was lovely, and the jazz Friday night was fun.
Stayed 2 nights in Jul 2024

10/10

The property was wonderful. Service from the day we made our reservation till check in was perfect. We will definately be back. Thank you so much!!!!
Stayed 3 nights in Nov 2024

10/10

Staff was very helpful and kind. Room was very clean and was walkable to the downtown core.
Stayed 1 night in Sep 2024

10/10

The property had a very unique eclectic old world charm. The staff was very welcoming and friendly. It’s a hidden gem!
Stayed 1 night in Oct 2024

10/10

The staff at the Windsor Arms Hotel were exceptional! They were attentive to all our needs and treated us like family. We can honestly say that it was the best experience! We will be back!
Stayed 4 nights in Nov 2024

10/10

Great hotel and location, great service and magnificent rooms
Stayed 1 night in Apr 2024

6/10

The physical property is fine - BUT the service is very mixed. Ask for them to order a taxi from my room and they did not do it until I came to the lobby - wait meant i nearly missed plane. Breakfast menu was horrible - too complex. no fruit. Delivery of hair dryer and dinner to room were problematic - not owrthy of very high price.
Stayed 2 nights in Mar 2025

10/10

Everything excellent!
Stayed 1 night in Sep 2024