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Windsor Arms Hotel

5.0 star property
Downtown Toronto's wellness sanctuary offers spa treatments and amenities to refresh travelers after visiting University of Toronto and Royal Ontario Museum.

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Photo gallery for Windsor Arms Hotel

Lobby - Windsor Arms Hotel (Toronto)
Windsor Suite, 1 King Bed with 2 Sofa Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated - Windsor Arms Hotel (Toronto)
Ballroom - Windsor Arms Hotel (Toronto)
Indoor pool - Windsor Arms Hotel (Toronto)
3 restaurants, breakfast, lunch, dinner served; kosher dishes - Windsor Arms Hotel (Toronto)
The Windsor Arms Hotel provides a peaceful retreat in downtown Toronto. Travelers can relax at the hotel's spa with aromatherapy, Ayurvedic treatments, or massages, while also enjoying convenient laundry facilities and an indoor pool during their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed with Sofa Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Corner Suite, 1 King Bed with Sofa Bed

Corner Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Corner Suite, 1 King Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed

Deluxe Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed with Sofa Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sultan Suite, 1 King Bed with Sofa Bed

Sultan Suite, 1 King Bed with Sofa Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Sultan Suite, 1 King Bed with Sofa Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Windsor Suite, 1 King Bed with 2 Sofa Beds

Windsor Suite, 1 King Bed with 2 Sofa Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Windsor Suite, 1 King Bed with 2 Sofa Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
  • 144 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Queen Sofa Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 55-inch LED TV with digital channels, Netflix, streaming services

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Yorkville Suite, 1 King Bed with Sofa Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Yorkville Suite, 1 King Bed with Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Downtown Toronto, a neighborhood in Toronto, Windsor Arms Hotel is near a metro station. Royal Ontario Museum and Casa Loma are cultural highlights, and travelers looking to shop may want to visit CF Toronto Eaton Centre and The Distillery Historic District. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Visit our Toronto travel guide
Map
18 Saint Thomas St, Toronto, ON, M5S 3E7

What's nearby

  • Toronto, Canada - November 28, 2020: University College Building in U of T St. George campus in Toronto. Created in 1853, University College Building has been designated a National Historic Site
    University of Toronto - St. George Campus
    1 min walk - 0.1 miles
  • Royal Ontario Museum showing modern architecture, a city and street scenes
    Royal Ontario Museum
    3 min walk - 0.2 miles
  • Downtown Yonge showing modern architecture, city views and signage
    Downtown Yonge
    5 min walk - 0.3 miles
  • Queens Park Toronto government legislative buildings
    Queen's Park
    10 min walk - 0.5 miles
  • Royal Conservatory of Music
    5 min walk - 0.3 miles

Getting around

  • Bay Station
    3 min walk
  • Bloor Station
    9 min drive
  • Toronto Pearson Intl. Airport (YYZ)
    43 min drive

Restaurants

  • Hemingway's
    4 min walk
  • Il Gran Caffè
    3 min walk
  • Amal Toronto
    3 min walk
  • Sushi Inn
    4 min walk
  • Zaza Espresso Bar & Gelato
    4 min walk

About this property

Windsor Arms Hotel

Boutique hotel near Royal Ontario Museum
Near University of Toronto - St. George Campus, Windsor Arms Hotel provides a terrace, laundry facilities, and a bar. Treat yourself to a massage, aromatherapy, or a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kosher dishes. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and concierge services
  • A front-desk safe, tour/ticket assistance, and luggage storage
  • Meeting rooms, laundry services, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds, and cribs/infant beds (surcharge)
  • Jetted tubs, designer toiletries, and hair dryers
  • 55-inch LED TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (CAD 60 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 4 to 22 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Chagall
  • Gatsby
  • Tea Room

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1927
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 45 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 56.50 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 4 to 22 per person
  • Covered valet parking fee: CAD 60 per night (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 56.50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Frequently asked questions

Does Windsor Arms Hotel have a pool?

Yes, this property has an indoor pool.

Is Windsor Arms Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 45 lbs per pet. There's a fee of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for CAD 60 per night.

What time is check-in at Windsor Arms Hotel?

Check-in begins at 3 PM.

What time is check-out at Windsor Arms Hotel?

Check-out is at noon.

Where is Windsor Arms Hotel located?

Located in Downtown Toronto, this spa hotel is within a 10-minute walk of Gardiner Museum and Royal Ontario Museum. CF Toronto Eaton Centre and University of Toronto - St. George Campus are also within 1 mi (2 km). Bay Station is only a 3-minute walk and Museum Station is 6 minutes.

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Reviews

Windsor Arms Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 411 out of 619 reviews
Rating 8 - Good. 111 out of 619 reviews
Rating 6 - Okay. 52 out of 619 reviews
Rating 4 - Poor. 22 out of 619 reviews
Rating 2 - Terrible. 23 out of 619 reviews

Reviews

10/10 Excellent

jasneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. The hotel is very well kept and the staff is very friendly. We’ll be back for sure
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast experience too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the Windsor Arms Hotel one might expect Agatha Christie to step out of one of the rooms! This hotel is right out of a page from the Great Gatsby for sure! Our 4th floor junior suite was comfy cozy,clean and very quiet. We didn’t hear a peep from the very loud gathering held in the ballroom on 1 st floor when we returned to our room from a fantastic Lebanese restaurant recommended to us by one of the very friendly and knowledgeable front desk people. Breakfast in the breakfast room was good with great service . Concierge and valet people all very attentive. We were last at this fine old hotel in 1989!It was lovely to see that although it has been renovated not much has changed in its character and that is a good thing!
A guitar on the wall was a fun surprise and perfectly in tune!
Biscuits in our suite another little surprise for us when we came back from our evening outing
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Boutique Hotel. It is nice to be remembered when we show up for another stay. This was our third.
Stayed 3 nights in Jul 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved my stay! Friendly staff, beautiful hotel, great location/ centrally located.
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities, communication
Beautifully presented hotel and helpful and friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel and location, great service and magnificent rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Alvin

Liked: Cleanliness, property conditions & facilities, communication
The rooms were gorgeous, the hotel was lovely, and the jazz Friday night was fun.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort, communication

Best hotel experience ever

One of the finest hotel stays ever, excellent property, excellent service, great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had the best stay here!!! It was a beautiful hotel and the customer service was excellent. It’s walking distance to shopping and food. Our kids LOVED the tea room!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

kim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff members were very friendly and helpful
Stayed 1 night in Nov 2024

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous stay! Excellent staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lea

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a beautiful place! The rooms were large and lovely. The food was good. The service was impeccable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a beautiful place to stay. Our room was clean and lovely. I loved the harp in our room and the complimentary champagne. The pool and sauna were gorgeous and empty when we went, which was amazing! Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Lin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very helpful and kind. Room was very clean and was walkable to the downtown core.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel within walking distance of restaurants and the city attractions. Attentive staff and lovely room. Highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Flora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hotel, super clean, safe, specious and the staff is very polite. Easy and affordable parking.
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities, communication
The property had a very unique eclectic old world charm. The staff was very welcoming and friendly. It’s a hidden gem!
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Disliked: Cleanliness, amenities
Great service at the front desk and more than enough space to accommodate us. The pool was especially popular with the kids.
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property has character! The oversized rooms were tastefully decorated, and staff were super friendly.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed there celebrating my daughter's wedding at Casa Loma....it was only 8 minutes away... extremely convenient. Staff at front desk very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities, communication
Large comfortable suites
Stayed 1 night in Aug 2023

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a great stay. Jake at the front desk was so helpful and knowledgable during our stay, my sister wanted a photo with him before we left! The hotel room was beautiful and the high tea and food at Gatsby was amazing. The service was impeccable. We will be back!
Stayed 2 nights in Nov 2024