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The Ritz-Carlton, Toronto

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Exterior - The Ritz-Carlton, Toronto (Toronto)
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An outdoor seating area with a central fire feature, surrounded by cushioned chairs and tables, under a covered patio with a bar in the background. - The Ritz-Carlton, Toronto (Toronto)
Room - The Ritz-Carlton, Toronto (Toronto)
A modern bar area with seating and a bar counter. - The Ritz-Carlton, Toronto (Toronto)
Luxury
5.0 star property
9.6

Exceptional

Urban oasis with signature spa

A phenomenal spa provides a tranquil retreat at the heart of this five-star property. Staff address guests by name, with touches like welcome cookies for children. Spacious rooms offer stunning views of the CN Tower and Rogers Centre, just a short walk from entertainment and lakefront attractions.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Room, 1 King Bed, Club Lounge Access, City View (Lounge Access for 2 Guests)

A hotel room with a large bed, a sofa, a TV, and a view of the cityscape.

Club Room, 1 King Bed, Club Lounge Access, City View (Lounge Access for 2 Guests)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Suite, Club Lounge Access, Corner (Lounge Access for 2 Guests)

A modern hotel room with a city view, featuring a grey sofa, blue armchairs, a round coffee table, and a gold side table with a tray.

Club Suite, Club Lounge Access, Corner (Lounge Access for 2 Guests)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city skyline.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(25 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with two beds, a desk, and a view of the city skyline.

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed (Tower)

A modern hotel room with a large bed, a seating area, a TV, and a view of the city.

Room, 1 King Bed (Tower)

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Corner

A modern hotel room with a city view, featuring a grey sofa, blue armchairs, a round coffee table, and a gold side table with a tray.

Suite, 1 King Bed with Sofa bed, Corner

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

A modern hotel room with a city view, featuring a grey sofa, blue armchairs, a round coffee table, and a gold side table with a tray.

Suite, 1 King Bed with Sofa bed, City View, Corner

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Club Room, 2 Double Beds, Club Lounge Access (Lounge Access for 2 Guests)

A hotel room with two beds, a desk, and a large window offering a city view.

Club Room, 2 Double Beds, Club Lounge Access (Lounge Access for 2 Guests)

  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a city view, a sofa, a coffee table, and a dining area with chairs and a table.

Executive Suite, 1 Bedroom

  • Lake view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Tower (View)

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, Tower (View)

9.8 out of 10
Exceptional
(16 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, and a view of the city.

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Superior Suite, 1 King Bed, Club Lounge Access, City View (Lounge Access for 2 Guests)

A modern living room with a sofa, coffee table, and chairs, large windows with a city view, and a dining area with a table and chairs.

Superior Suite, 1 King Bed, Club Lounge Access, City View (Lounge Access for 2 Guests)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, Club Lounge Access (Lounge Access for 2 Guests)

A modern living room with a large flat-screen TV, two sofas, a coffee table, and a view of the city.

Presidential Suite, Club Lounge Access (Lounge Access for 2 Guests)

  • Lake view
  • 224 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Terrace

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite, 2 Bedrooms

A modern hotel room with a city view, featuring a grey sofa, blue armchairs, a round coffee table, and a gold side table with a tray.

Family Suite, 2 Bedrooms

  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Downtown Toronto, a neighborhood in Toronto, The Ritz-Carlton, Toronto is in the entertainment district and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Rogers Centre. Spend some time exploring the area's activities, including sailing, Segway tours, and golfing. Visit our Toronto travel guide
Map
181 Wellington St W, Toronto, ON, ON M5V 3G7

What's nearby

  • The Metro Toronto Convention Centre with surrounding modern skyscrapers.
    Metro Toronto Convention Centre
    2 min walk - 0.1 miles
  • A city skyline with a large stadium and a tall skyscraper.
    Rogers Centre
    5 min walk - 0.3 miles
  • A city skyline with a prominent tower and a stadium by the waterfront.
    CN Tower
    5 min walk - 0.3 miles
  • A child observing jellyfish in a tank.
    Ripley's Aquarium of Canada
    6 min walk - 0.4 miles
  • The Scotiabank Arena with modern architecture and a large digital sign.
    Scotiabank Arena
    10 min walk - 0.6 miles

Getting around

  • King St West at John St East Side Stop
    4 min walk
  • Union Station
    8 min walk
  • Billy Bishop Toronto City Airport (YTZ)
    10 min drive

Restaurants

  • Boston Pizza
    3 min walk
  • Scaddabush Italian Kitchen & Bar Front Street
    3 min walk
  • Harvest Green
    2 min walk
  • Azure Restaurant & Bar
    4 min walk
  • Sunset Grill
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 40 to 50 for adults and CAD 25 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EPOCH Bar & Kitchen
  • LANO
  • TOCA

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • First-run movies
  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 13 2026 to February 20 2027 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 40 to 50 for adults, and CAD 25 to 50 for children
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ritz-Carlton, Toronto have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

Is The Ritz-Carlton, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of CAD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for CAD 70 per day.

What time is check-in at The Ritz-Carlton, Toronto?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

What time is check-out at The Ritz-Carlton, Toronto?

Check-out is at noon.

Where is The Ritz-Carlton, Toronto located?

This family-friendly Toronto hotel is located near the airport, within a 10-minute walk of Rogers Centre, CN Tower, and Ripley's Aquarium of Canada. Scotiabank Arena and Hockey Hall of Fame are also within 15 minutes. King St West at John St East Side Stop and King St West at University Ave West Side Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton, Toronto Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 840 out of 1006 reviews
Rating 8 - Good. 91 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, everything had been carefully considered and staff were very helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and restaurant personnel
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge, Nelly, was excellent in every respect. Very helpful and generous with her time and amenities.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this hotel and our stay. Loved the location, staff were really nice & helpful. Hotel & rooms are well maintained & clean. Amazing view from our room.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent, breakfast top notch
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and beautiful
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated well , just like family !
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. Beautiful room. Loved the bathtub and city view. Perfect!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, amazingly helpful staff
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa spa is very nice and the staff are welcoming & so kind. The location is excellent for walking around & very close to Roger’s stadium for the Jays games which was a bonus.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the staff, everything about it was amazing I definitely recommend coming to this hotel I know I will come back again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed Ritz in Toronto very friendly helpful staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly cannot say enough good about this hotel. Great location. Friendly, attentive staff everywhere that remembered details of our stay and inquired about how the show we attended was, the restaurant we visited was, etc. Beautiful room and amenities. Thoughtful turn-down service. Pool was lovely too. I don’t think I can stay anywhere else in Toronto now.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding in every way! Spa facilities were excellent & our massages were exceptional.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend when you stay here to add parking to your reservation. I’m so glad I did. They have a charger for EVs as well. The food here is Michelin star status! There servers are knowledgeable about every dish on the menu. The aesthetic and ambience of the hotel is top-tier. My favorite part about the hotel rooms are the bathrooms, very luxurious and spacious! The bed was absolutely amazingly comfortable in the views of the downtown was a cherry on top. Our room smelled good, was well tended to, and I loved the birthday surprise! Also, you must order room service. This was the best room service experience I had ever had!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodating attitude of every staff member we encountered was a 10+. All aspects of the ambience were superior. The concierge was especially helpful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3 night stay at Ritz. Location is close to everything. Go for CLUB option if you like good food, great service and want more time left for other things!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give the Toronto Ritz Carleton 6 stars out of 5, I would! :) The staff are incredibly attentive and consistently went way above and beyond! The restaurants are incredible - we tried all of them and it has hard to pick a favorite. Every detail was perfect and we already are looking forward to our next stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! As always, staff is very attentive and helpful - highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, the staff and the services are second to none!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely hospitable and we loved our stay at this location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was what the Ritz Carlton advertises, first class all the way. From start to finish the staff aims to please.
Stayed 1 night in Jul 2026