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The Sutton Place Hotel Toronto

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Lobby - The Sutton Place Hotel Toronto (Toronto)
Indoor pool, open 9:00 AM to 10:00 PM, sun loungers - The Sutton Place Hotel Toronto (Toronto)
Exterior - The Sutton Place Hotel Toronto (Toronto)
Bar (on property) - The Sutton Place Hotel Toronto (Toronto)
Lobby - The Sutton Place Hotel Toronto (Toronto)
Luxury
4.5 star property
9.6

Exceptional

Downtown sanctuary with soaking tubs

Spacious rooms with high ceilings create an elegant retreat in Toronto's entertainment district. The heated indoor pool offers sanctuary after exploring Rogers Centre and CN Tower. At Abrielle restaurant, guests savor cuisine while classical music drifts through the chandelier-adorned lobby.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk, a sofa, and a TV.

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(228 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Premium bedding, in-room safe, individually furnished, desk

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(113 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, in-room safe, individually furnished, desk

Classic Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(62 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Premium bedding, in-room safe, individually furnished, desk

Royal Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Near a metro station, The Sutton Place Hotel Toronto is in Downtown Toronto, a walkable area in Toronto with good shopping. Roy Thomson Hall and Royal Alexandra Theatre are cultural highlights, and travelers looking to shop may want to visit CF Toronto Eaton Centre and St. Lawrence Market. Looking to enjoy an event or a game? See what's going on at Rogers Centre or Scotiabank Arena. Guests love the hotel's central location. Visit our Toronto travel guide
Map
355 King St W, Toronto, ON, M5V 1J5

What's nearby

  • View of city in winter
    Rogers Centre
    5 min walk - 0.3 miles
  • Metro Toronto Convention Centre
    Metro Toronto Convention Centre
    5 min walk - 0.3 miles
  • Colonial architecture detail of the Royal Alexandra Theatre in Toronto, Canada
    Royal Alexandra Theatre
    6 min walk - 0.4 miles
  • CN Tower
    CN Tower
    7 min walk - 0.4 miles
  • Aerial of Toronto CN Tower
    Scotiabank Arena
    13 min walk - 0.7 miles

Getting around

  • King St West at Blue Jays Way East Side Stop
    1 min walk
  • Union Station
    13 min walk
  • Billy Bishop Toronto City Airport (YTZ)
    12 min drive

Restaurants

  • Starbucks
    1 min walk
  • Mix Bistro Restaurant and Bar at the Hyatt Regency
    1 min walk
  • Nonni
    2 min walk
  • Pizza Rustica Restaurant & Bar
    1 min walk
  • Bar Hop
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (CAD 62.15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 16 to 30 for adults and CAD 16 to 30 for children
  • A restaurant

Restaurants on site

  • Abrielle

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16 to 30 for adults, and CAD 16 to 30 for children
  • Covered valet parking fee: CAD 62.15 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Frequently asked questions

Does The Sutton Place Hotel Toronto have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is The Sutton Place Hotel Toronto pet-friendly?

Yes, The Sutton Place Hotel Toronto allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 40 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for CAD 62.15 per day.

What time is check-in at The Sutton Place Hotel Toronto?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Sutton Place Hotel Toronto?

Check-out is at noon.

Where is The Sutton Place Hotel Toronto located?

Located in Downtown Toronto, this luxury hotel is within a 10-minute walk of Rogers Centre, Royal Alexandra Theatre, and Roy Thomson Hall. CN Tower and Scotiabank Arena are also within 1 mi (2 km). King St West at Blue Jays Way East Side Stop and King St West at Peter St West Side Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Sutton Place Hotel Toronto Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1966 out of 2327 reviews
Rating 8 - Good. 270 out of 2327 reviews
Rating 6 - Okay. 47 out of 2327 reviews
Rating 4 - Poor. 23 out of 2327 reviews
Rating 2 - Terrible. 21 out of 2327 reviews

Reviews

Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel Excellent location Super friendly and helpful staff Comfortable bed
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very luxurious, location was perfect and the brunch was amazing! Definitely recommend staying here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sutton. Everything was clean, staff were friendly and the restaurant had good breakfast!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel! Close to everything! Very, very clean and the friendliest staff! It was a pleasure to stay at Sutton Place!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel room was exceptionally clean and spacious. Decor and feel of the interior is above par and the staff were all very friendly and helpful. I could easily recommend this hotel for a stay in Toronto.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was outstanding. Staff is very polite and friendly. Lovely experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Colene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and lovely rooms! The pool was nice and warm and the beds were very comfortable!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, good gym and really friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a first visit to Toronto. Clean, safe and super friendly staff. Valet parking was easy and the room was super comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Very modern and ideal location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marcus

The property was upscale and very clean. The staff were excellent and very very professional, great job.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
The Sutton Place Hotel was excellent! My wife and I were on a mini-vacation and the location was perfect for our needs. The room, food and especially customer service were great! Staff went above and beyond the call of duty to help me when I left a valuable item in my room when I left.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, clean and the staff was very friendly and helpful. Great location at corner of King and Blue Jay Way, close to Union Station, Convention Centre and many restaurants and shops.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean an respectable
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Namrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julian at the front desk was a pleasure to deal with! Every single team member from front desk/ valet/ housekeeping were professionals! Cheerful! Helpful! PLEASENT to deal with! The location of the property is excellent! The service was top notch! Highly recommend!!! And we will definitely go back!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to come back over and over. Love the location also.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, large clean rooms. The location was perfect to valet parking, dinner and walk to the theatre. The hotel restaurant was also amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quite large. Excellent place to stay if your looking for a place near Rogers Center, CN Tower, Ripley's, or anything in that area. I would suggest self parking as the Valet is great but quite expensive. Great friendly staff, as well. I've stayed here a few times.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception on Friday and Saturday was very efficient, friendly and helpful. Having worked in the service industry management for a long time, you can easily recognize valuable employees, they make a huge difference between providing good vs great customer service. She provided great customer service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tina

Was great. A little noise from street and trams.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, perfect location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Sutton Place Hotel Toronto. The room was very clean and well-maintained. The air conditioning worked perfectly, keeping the space cool and comfortable throughout my stay. The staff were friendly, professional, and always willing to help, which really enhanced the overall experience. Overall, it was a very lovely stay, I will definitely be back and do recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the Sutton Place in Toronto were warm and helpful. Our room, one regular with a King bed, was spacious. Loved the shower. The lobby bar is gorgeous. Very glad we chose this hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
The spacious room was spotlessly clean and the room was well-appointed with everything for a comfortable stay.
Stayed 1 night in Feb 2026