Ratings based on 7,122 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Felt it was over priced for the value. Also, very sneaky of them forcing you to sign up to their points program or pay for wifi. Free wifi is “table steaks” in the industry now.
by A verified traveler
Posted Mar 28, 2024 on Expedia
Didn’t like couldn’t get room service between. Noon and 5 pm
Would have liked if there was a small convient place to by things like water , juice . Snack tooth paste etc
Our room was opposite the garage drop and was noisy
The food we had a the main restaurant and the bar was really good and servers very friendly
The bath tub was very slippery and no grab bars for standing . Not good especially for senior . I had to go to pool area to shower
Pool was nice deep enough to swim but could stand anytime
Didn’t like the fact they charge extra for internet and that you need internet to read their restaurant menus in room
by A verified traveler
Posted Mar 28, 2024 on Expedia
Beautiful historic hotel
by A verified traveler
Posted Mar 27, 2024 on Expedia
by A verified traveler
Posted Mar 27, 2024 on Expedia
Hotel was quiet and clean
by A verified traveler
Posted Mar 27, 2024 on Expedia
by A verified traveler
Posted Mar 27, 2024 on Expedia
Incredible stsff very helpful room cleaning ppl were outstanding front desk was amazing
I will definitely be back
by A verified traveler
Posted Mar 27, 2024 on Expedia
It felt very grand and the room was clean and bathrooms were very clean. It made the stay comfortable. Great cafes and lounge areas. Good are in Toronto. Only issue was I wish there was more communication about the valet parking, and how much the charge would be. Otherwise everything was fantastic. My husband and I would book again
by A verified traveler from Pierrefonds
Posted Mar 27, 2024 on Expedia
by A verified traveler
Posted Mar 25, 2024 on Expedia
This hotel was really convenient location wise. I was a solo traveller and had no safety issues here. Union Station backs onto the back entrance of the hotel. The hotel staff were helpful and friendly. My room was clean, lovely and spacious. Transport links by the hotel were brilliant, hotel is close to the CN tower and Roger’s stadium as far as walking distance goes. Lots of food options at the food court in Union Station too. UP train from Toronto airport brings you straight into Union Station within 25 minutes for around $12.