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Sheraton Centre Toronto Hotel

4.0 star property
Guests can relax by the sunny pools or explore nearby Nathan Phillips Square, then enjoy meals with garden views at this downtown Toronto retreat

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Photo gallery for Sheraton Centre Toronto Hotel

Lobby lounge - Sheraton Centre Toronto Hotel (Toronto)
Creator video - submitted by Dhawan Adventures
View from room - Sheraton Centre Toronto Hotel (Toronto)
Lounge - Sheraton Centre Toronto Hotel (Toronto)
View from property - Sheraton Centre Toronto Hotel (Toronto)
Sheraton Centre Toronto Hotel offers a refreshing downtown retreat. Guests dine at two restaurants serving breakfast and dinner, relax on sun loungers by indoor and outdoor pools, and shop on site. The property provides high-speed WiFi and express check-in for a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(178 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(135 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Club Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Pillowtop bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Renovated in 2022
Down duvet
Pillowtop bed
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Downtown Toronto neighborhood, Sheraton Centre Toronto Hotel is connected to a shopping center. Ed Mirvish Theatre and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include Nathan Phillips Square and CN Tower. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Scotiabank Arena. Spend some time exploring the area's activities, including ice skating and golfing. Guests love the hotel's central location.
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Map
Toronto, ON

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 miles
  • CF Toronto Eaton Centre - 3 min walk - 0.2 miles
  • Scotiabank Arena - 13 min walk - 0.7 miles
  • CN Tower - 14 min walk - 0.8 miles
  • Rogers Centre - 14 min walk - 0.8 miles

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk
  • ‪Little Anthony's - ‬2 min walk
  • ‪Noodle King - ‬2 min walk

About this property

Sheraton Centre Toronto Hotel

Family-friendly hotel remodeled in 2022 and located near Nathan Phillips Square
Located close to CF Toronto Eaton Centre and Ed Mirvish Theatre, Sheraton Centre Toronto Hotel provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and a bus station shuttle
  • An electric car charging station, express check-out, and express check-in
  • A gift shop, an elevator, and tour/ticket assistance
  • Guest reviews give top marks for the pool, central location, and helpful staff
Room features
All 1372 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and free bottled water. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch TVs with cable channels
  • Wardrobes/closets, composting, and eco-friendly cleaning products

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

Does Sheraton Centre Toronto Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Sheraton Centre Toronto Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 88 lbs per pet. There's a fee of CAD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for CAD 71.19 per day.

What time is check-in at Sheraton Centre Toronto Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Sheraton Centre Toronto Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Centre Toronto Hotel located?

This family-friendly Toronto hotel is located in the business district, within a 5-minute walk of Nathan Phillips Square and CF Toronto Eaton Centre. Ed Mirvish Theatre and Metro Toronto Convention Centre are also within 15 minutes. Queen St West at York St Stop is only a 2-minute walk and Queen St West at University Ave Stop is 2 minutes.

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Reviews

Sheraton Centre Toronto Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1818 out of 2690 reviews
Rating 8 - Good. 562 out of 2690 reviews
Rating 6 - Okay. 174 out of 2690 reviews
Rating 4 - Poor. 68 out of 2690 reviews
Rating 2 - Terrible. 68 out of 2690 reviews

Reviews

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check-in, great location & friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Bing

Great club lounge breakfast, nice corner room with a view!
Stayed 4 nights in Dec 2025

8/10 Good

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Clean lots of amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, Mark at check in was the best!!
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Reasonable price for the location close to Eaton’s Centre and attractions. Great lobby area. The flatbread pizza is delish!
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, appreciate the food selection
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Check in was a breeze and they accomodated all of our requests (lower floor, connected rooms, north facing room). The hotel is great and the rooms are clean and well appointed.
Stayed 1 night in Jan 2026

8/10 Good

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club lounge was very good bonus. Selections are good. Location is also very good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dope as f. Looked really good online, way more better in person. Def wasn’t expecting how big it is and so friendly. Would definitely stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
We love the pool!!
Stayed 1 night in Dec 2025

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the view from our room was spectacular! Great way to spend a birthday.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great venue.
Stayed 3 nights in Dec 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Costandinos

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful. Staff was helpful. View was spectacular.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Love the lounge - staff was welcoming and delightful
Stayed 2 nights in Nov 2025

10/10 Excellent

Soheb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault this wonderful hotel. The staff are amazing. Been coming here every year for ten years. Wouldn’t go anywhere else. Thank you to everyone at Sheraton centre for making it a wonderful stay once again. Much love.
Stayed 1 night in Jan 2026

8/10 Good

Khristin

Room was clean and the lobby was lovely with holiday decorations and music. .
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
I love it here. Always the friendliest reception staff, so accommodating & kind. Love the proximity to the ballet and the Eaton Centre. Great area in Toronto for me!
Stayed 1 night in Dec 2025

6/10 Okay

Amrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay this time was okay. Hotel is clean as usual and close to everything but we ended with a room next to the elevator shaft and you could hear the elevator cars moving all night.
Stayed 1 night in Dec 2025

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Centre staff are absolutely fantastic, in every department of the hotel. This is my second excellent experience there in the past 2 months. Looking forward to our next stay !
Stayed 2 nights in Dec 2025

8/10 Good

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, but on the small side. Bathroom was a bit tight. Friendly staff, fantastic location, beautiful hotel!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jackie

Liked: Cleanliness
Terrific view. Staff helpful
Stayed 1 night in Dec 2025

10/10 Excellent

DaeSong

Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful
Stayed 7 nights in Dec 2025

10/10 Excellent

Quynh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great breakfast for 2. Waiting staff at the breakfast was courteous and very pleasant
Stayed 1 night in Dec 2025