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Novotel Toronto Centre

Property class: 3.5

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Photo gallery for Novotel Toronto Centre

A hotel entrance with a car parked in front, a sign reading 'NOVOTEL,' and a wet floor indicating recent rain. - Novotel Toronto Centre (Toronto)
A hotel building with a prominent 'NOVOMATEL' sign, multiple windows, and a series of arches at the ground level. - Novotel Toronto Centre (Toronto)
A hotel dining room with multiple tables and chairs, large windows, and a modern chandelier. - Novotel Toronto Centre (Toronto)
A modern bedroom with a large bed, a nightstand, a wall-mounted lamp, and a window with a view of the city. - Novotel Toronto Centre (Toronto)
A spacious lobby with marble flooring, a staircase, and a reception desk. - Novotel Toronto Centre (Toronto)
Located close to Hockey Hall of Fame and Scotiabank Arena, Novotel Toronto Centre provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The on-site American cuisine restaurant, Cafe Nicole, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a plant, and a large window with curtains.

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Room

Premier Room

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the outside through a window.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(362 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

A modern bathroom with a shower, toilet, and sink.

Junior Suite (Executive)

7.2 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(189 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (ADA)

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains and a view of a building outside.

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains and a view of a building outside.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern bedroom with a large bed, a nightstand, a wall-mounted lamp, and a window with a view of the city.

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Novotel Toronto Centre is in Downtown Toronto, a walkable area in Toronto with great shopping. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Toronto travel guide
Map
45 The Esplanade, Toronto, ON, M5E1W2

What's nearby

  • St. Lawrence Market, a historic brick building with large windows and a green roof, surrounded by modern buildings and parked cars.
    St. Lawrence Market
    3 min walk - 0.2 miles
  • The NHL Zone entrance with a large NHL logo, two ice hockey player statues, and people walking inside.
    Hockey Hall of Fame
    3 min walk - 0.2 miles
  • The Scotiabank Arena with modern architecture and a large digital sign.
    Scotiabank Arena
    8 min walk - 0.5 miles
  • A busy urban street with a glass-covered pedestrian walkway, a Toronto Eaton Centre, and a cyclist crossing.
    CF Toronto Eaton Centre
    11 min walk - 0.6 miles
  • A city skyline with a large stadium and a tall skyscraper.
    Rogers Centre
    16 min walk - 0.9 miles

Getting around

  • Union Station
    6 min walk
  • King St East at Church St West Side Stop
    6 min walk
  • Toronto Pearson Intl. Airport (YYZ)
    32 min drive

Restaurants

  • The Old Spaghetti Factory
    2 min walk
  • Cafe Landwer
    3 min walk
  • Scotland Yard Pub
    2 min walk
  • Urban Maharajas
    1 min walk
  • Tim Hortons
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Toronto Centre have a pool?

Yes, this property has an indoor pool.

Is Novotel Toronto Centre pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 40 per night.

What time is check-in at Novotel Toronto Centre?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Novotel Toronto Centre?

Check-out is at noon. Late check-out is available for CAD 80.00 (subject to availability).

Where is Novotel Toronto Centre located?

Located in Downtown Toronto, this hotel is within a 10-minute walk of Hockey Hall of Fame and Scotiabank Arena. CF Toronto Eaton Centre and Ripley's Aquarium of Canada are also within 1 mi (2 km). King St East at Church St West Side Stop is 6 minutes by foot and King St East at Church St East Side Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Toronto Centre Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 4131 out of 5680 reviews
Rating 8 - Good. 1152 out of 5680 reviews
Rating 6 - Okay. 260 out of 5680 reviews
Rating 4 - Poor. 75 out of 5680 reviews
Rating 2 - Terrible. 62 out of 5680 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Location!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, prices good and very clean and quiet
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff, great location!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast included !!! Great location esp for sports great for families. A great stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Staff in bar and restaurant were very friendly! Enjoyed the hummus and the marinated olives!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here and I will continue to stay here from now on. The location is amazing, the amenities were wonderful, and the staff were super helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff at breakfast could not have been nicer!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
great location, helpful and friendly staff. Room was rather tired and very lacking storage for clothes so living out of suitcase which rather detracts from the stay
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Made my stay exceptional.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in the middle of everything. Only a couple minutes walking distance to trolleys, Hockey Hall of Fame, shopping and dozens of fine restaurants in the neighborhood.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and well maintained. The staff were all very welcoming and pleasant. The linens were in great shape, clean and well provided. The room was wonderful, lots of space to relax and unwind. It was a great pick for our overnight stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff was very professional, was very close walking distance to Scotia Bank Arena and price was very reasonable compared to hotels a block away that were 2 to $300 more
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay, for quick stop in Toronto. Lots things close by to visit like the aquarium and such.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great spot. Breakfast was delicious and the service at the desk and in the restaurant was great. My kids loved the pool, the water was warm and the gym was nice too.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful with early check in! Parking option is fast and convenient. Neat, comfortable and quiet room.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was simply amazing. Friendly, helpful, and kind. Breakfast was very good and there was plenty of variety. It could have been a little hotter, overall we really enjoyed everything.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and the restaurant is good. The bar across the street can be loud if you stay during the weekend.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Union Station. Many shops and restaurants nearby. I would not hesitate to stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location . Good breakfast service
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room in a great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is central to many places!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Toronto. A quick ten minute walk to Scotiabank Arena for a concert. Plenty of meal options in the area.
Stayed 1 night in Sep 2026