Ratings based on 6,482 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
Shower was a joke. First very hard to turn on. Second when you did get it turned on it barely came out of the shower head. Like I mean trickled out that you were unable to shower. Lots of people at the front desk at check-in however only about 3 of them helping customers. I get there is other things to do but the optics weren't good. Lots of bricks out of place at the walkway leading up to the hotel.
by A verified traveler from Oakville
Posted Mar 28, 2024 on Expedia
Small bathroom. Shower not working properly
No glasses - only paper cups
by A verified traveler
Posted Mar 28, 2024 on Expedia
Just awful value
by A verified traveler
Posted Mar 27, 2024 on Expedia
Great location
by A verified traveler
Posted Mar 27, 2024 on Expedia
The furniture and bathroom were very old style. The room was decent size. i arrived late night and it would be nice if they provide at least a bottle of water.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Nothing
by A verified traveler
Posted Mar 27, 2024 on Expedia
Most of the room had been redone except the bathroom
by A verified traveler
Posted Mar 27, 2024 on Expedia
by A verified traveler
Posted Mar 26, 2024 on Expedia
I've stayed at this hotel at least once a year since around 2000. I love it and it's my first choice in downtown Toronto. It's right downtown, so definitely not a quiet area, but if you're OK with that, it's a great place. I'm looking forward to going back again.
by A verified traveler
Posted Mar 25, 2024 on Expedia
We loved everything great hotel. Close to everything you need. Definitely would stay there again!!!