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Chelsea Hotel, Toronto

4.0 star property
Families find a perfect balance between relaxation and play at this downtown Toronto hotel with game rooms, childcare, and multiple pools

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Photo gallery for Chelsea Hotel, Toronto

2 indoor pools, sun loungers - Chelsea Hotel, Toronto (Toronto)
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Bar (on property) - Chelsea Hotel, Toronto (Toronto)
Restaurant - Chelsea Hotel, Toronto (Toronto)
Lobby - Chelsea Hotel, Toronto (Toronto)
Chelsea Hotel, in downtown Toronto's vibrant center, offers sauna sessions and rooftop terrace relaxation. Families love the two indoor pools and children's pool. Enjoy Indian cuisine, with shopping and coffee spots just steps away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds (Chelsea)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds (Chelsea)

8.4 out of 10
Very good
(804 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Chelsea)

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed (Chelsea)

8.6 out of 10
Excellent
(274 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Chelsea)

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Room, 1 Queen Bed (Chelsea)

8.2 out of 10
Very good
(725 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette | Hypo-allergenic bedding available, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(97 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the city through the window.

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(163 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room

A hotel room with two beds, a desk, a chair, and a view of the city.

Executive Double Room

8.4 out of 10
Very good
(196 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Hypo-allergenic bedding available, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

In the entertainment district, Chelsea Hotel, Toronto is in Downtown Toronto, a walkable area in Toronto with great shopping. Art Gallery of Ontario and Hockey Hall of Fame are cultural highlights and Ripley's Aquarium of Canada is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: College Station is 5 minutes by foot and Dundas St West at Yonge St Stop is 5 minutes. Visit our Toronto travel guide
Map
33 Gerrard St W, Toronto, ON, M5G1Z4

What's nearby

  • A bustling urban square with a fountain, surrounded by high-rise buildings with illuminated billboards and advertisements.
    Downtown Yonge
    2 min walk - 0.1 miles
  • A bustling urban square with a large billboard advertising 'Moonshine' and a fountain in the center.
    Sankofa Square
    3 min walk - 0.2 miles
  • A multi-level shopping mall with high ceilings and glass railings.
    CF Toronto Eaton Centre
    5 min walk - 0.3 miles
  • A modern art gallery with wooden beams and large sculptures.
    Art Gallery of Ontario
    11 min walk - 0.6 miles
  • Ryerson University
    2 min walk - 0.1 miles

Getting around

  • College Station
    5 min walk
  • Union Station
    8 min drive
  • Billy Bishop Toronto City Airport (YTZ)
    16 min drive

Restaurants

  • Swedish Deli
    2 min walk
  • Hailed Coffee
    3 min walk
  • Elm Street Lounge
    4 min walk
  • Congee Queen 皇后名粥
    2 min walk
  • The Queen & Beaver Public House
    4 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 43 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 13.50 to 16.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Elm Tavern

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The underground parking entrance is located on the South side of Gerrard street between Yonge St and Bay St. The hotel underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 13.50 to 16.50 for children
  • Covered self parking fee: CAD 43 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Chelsea Hotel, Toronto have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

Is Chelsea Hotel, Toronto pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 50 per accommodation, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 43 per night.

What time is check-in at Chelsea Hotel, Toronto?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Chelsea Hotel, Toronto?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Chelsea Hotel, Toronto located?

This family-friendly Toronto hotel is located in the entertainment district, within a 10-minute walk of Sankofa Square and CF Toronto Eaton Centre. Art Gallery of Ontario and Hockey Hall of Fame are also within 1 mi (2 km). College Station and Dundas St West at Yonge St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chelsea Hotel, Toronto Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 499 out of 779 reviews
Rating 8 - Good. 177 out of 779 reviews
Rating 6 - Okay. 78 out of 779 reviews
Rating 4 - Poor. 12 out of 779 reviews
Rating 2 - Terrible. 13 out of 779 reviews

Reviews

Verified

8/10 Good

Faranak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff, breakfast was extraordinary
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities for families, great pool area and kids clubs. Would definitely come again!
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here everything was prefect , good location good view
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was simple and clean, staff helped us with directions, great family friendly place
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in and out process, clean room and friendly staff. Great hotel for exploring Toronto, walking distance from most major attractions.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Thashanthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family-friendly hotel with great activities and pool to keep the family entertained. The staff were very friendly and the rooms were clean.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Innocent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was in great are. Restaurants nearby, aa well as Entertainment and TTC
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great amenities for families! Our kids loved the pool, kids play area and teen area after a long day of exploring the city. Walkable to so many restaurants!
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

MULUMBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Toronto Good service The room is clean 100% Good care from management
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the room was clean and the kids pool and play areas were wonderful! We will definitely stay again the next time we're in Toronto.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids’ play area is very nice!
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the adult pool area. Peter at the front desk was great.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The children’s amenities are hands down the best I’ve ever experienced in a big city. Will 100% stay here again. Highly recommend anyone with children to stay here! Pool and children play area absolutely amazing.
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a pool. Lobby is a little chaotic but every airline crew appears to stay here
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Batkhuu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really comfortable and i loved the pool and stuff. Slept really well!!!
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good amenities. Very family oriented. Great location
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, especially considering the location. It is very conveniently located in the center of town, close to transit and restaurants.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fast self serve check-in. Breakfast was amazing.
Stayed 1 night in Jul 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dated. Check in staff was great.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Kevin Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Since the weather was beautiful I was able to go anywhere in the city by walking. The rooms were nice and clean and the housekeeping staff were very attentive to ensure we were good with towels and bottled water.
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

MC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel to stay at if you have kids! We brought our baby and toddler and had a smooth stay. Our toddler was sad to leave, he enjoyed the play room and pool. The staff were incredibly friendly. Breakfast was delicious and convenient. We will definitely visit again.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. Clean large room. Friendly welcoming staff. Great location and walkable to subway, restaurants and shopping. Only improvements, is have either glass or plastic cups in room and more items on menu in the Tavern.
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

Mariska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
more signs for directions would be helpful eg where the pools are
Stayed 1 night in Jul 2026