Topton Vacations

Very much enjoyed staying at Hyatt Place. I plan to always book Hyatt Place when in Knoxville.

Upon check-in we were given a room on the 3rd floor. As soon as we opened the door a foul smell smacked us in the face, it smelled of a mixture of cat spray and wet moldy smell. They gave us another on the first floor that still smelled bad but not as bad. We had to go and buy a can of air deodorizer that didn't even help. The bed was on a flimsy metal base that popped like a drum every time we even moved keeping us up all night. There was a lamp unplugged by the bed, and I went to plug it back in and got a bad shock. It appeared as of an animal had been chewing on it and that was why it was unplugged. It was a disaster. We got about 2 hours of sleep before an early morning flight. I do not recommend it.

Everything was exceptional!! We will return!!