onefinestay en Tooting

“Beautiful room, comfortable bed, big size compared to most accommodations. Responsive customer service, but miscommunication with the information provided by Expedia and the property. No room cleaning and change of bedding. The common area wasn't very clean either, but they always provided coffee, tea, milk and cereal. Silence most of the time, I had a long stay and only one day there was a problem with a smoker. The management solved the issue promptly and safely.”

“A cualquier turista que se encuentra fuera de su país le gustaría ser acogido con calidez en otros lugares, esa sensación la sentí mientras permanecí en las instalaciones de este gran hotel. Todo el personal es muy solicito en su atención. Mil gracias. Recomendado.”

“5 mins from metro station and self-service breakfast is a plus. The room needs maintenance, the furniture, including the bed, is not new at all. Walls, doors and windows have zero sound isolation - you can hear every person and every car passing by.”

“Adequate room and clean bedroom and bathroom. Communication could do with improving because I didn't receive email notification 72 hours prior to visit (as stated), I did not know what door number it was (No.113) and nobody answered the phone number when I called, so I was standing outside for 40 minutes. But good price for location.”

“Un check in pésimo. Llegamos a las 19.00, no había nadie para recibirnos. Llamamos por teléfono al número que facilitaban, el teléfono aparecía apagado y nos veíamos en la calle. Nos pusimos en contacto con Hoteles.com y a ellos tampoco les respondían. Después de un rato conseguimos ponernos en contacto con los dueños del apartamento, no sabíamos cuál era nuestro apartamento, y al parecer tienen dos edificios cogidos, tienes que adivinar cuál de los dos es el tuyo. El apartamento no estaba mal,...