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Skotel Alpine Resort

Property class: 3.5

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Photo gallery for Skotel Alpine Resort

A cozy room with a leather sofa, patterned armchairs, and a glass coffee table. A large window offers a view of a mountain. - Skotel Alpine Resort (Tongariro National Park)
A hot tub in a wooden cabin with large windows offering a view of the surrounding landscape. - Skotel Alpine Resort (Tongariro National Park)
A terrace with wooden furniture and a view of a mountain at sunset. - Skotel Alpine Resort (Tongariro National Park)
A modern building with a balcony overlooking a hilly landscape. - Skotel Alpine Resort (Tongariro National Park)
A bedroom with a large bed, a TV, and a view of the landscape. - Skotel Alpine Resort (Tongariro National Park)
Take advantage of a terrace, a garden, and an arcade/game room at Skotel Alpine Resort. For some rest and relaxation, visit the sauna or the hot tub. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Family Room

A wooden deck with outdoor seating, a mountain view, and a building with large windows.

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Ngauruhoe Room

A room with a large window overlooking a deck with a table and chairs, a mountain in the background, and wooden walls.

Ngauruhoe Room

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Ruapehu Room

A wooden-paneled room with a bed, a TV, and a shower.

Ruapehu Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Tongariro Room

A wooden cabin room with a bed, desk, and large windows overlooking a landscape.

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Cabin

A wooden cabin bedroom with a bed, dresser, chair, and a small table.

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Backpacker Queen En-suite

A neatly made bed with a green quilt, a small bedside table with a book, a framed picture on the wall, and a window with sheer curtains.

Backpacker Queen En-suite

8.0 out of 10
Very good
(4 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

A wooden cabin bedroom with a bed, two bedside tables, a framed picture on the wall, and a window with curtains.

Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Bunk - Shared Bathroom

A wooden cabin room with bunk beds, a bathroom with a sink and mirror, and a radiator.

Backpacker Bunk - Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Superior Queen Room

A wooden cabin bedroom with a large bed, a small desk, and a TV.

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Backpacker, Shared bathroom

A bunk bed room with a window view of a road and greenery.

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Standard Queen Room

A bedroom with a bed, a vanity with a mirror, a desk, and a wardrobe.

Standard Queen Room

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double, Shared Bathroom

A wooden cabin room with two beds, a window with curtains, and a small kitchenette with a sink and towel rack.

Backpacker Double, Shared Bathroom

8.6 out of 10
Excellent
(10 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Whanau Backpacker Room

A wooden cabin with bunk beds, a sink, and a door.

Whanau Backpacker Room

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bunk Bed

View all photos for Room 211

A bedroom with a large bed, a TV, and a view of the landscape.

Room 211

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A bunk bed room with three beds, each with patterned bedding.

Family Suite

  • Garden view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Bunk Beds

About the neighborhood

Located in Whakapapa, Skotel Alpine Resort is in the historical district and near a train station. Tongariro National Park Whakapapa Visitor Centre and Rockgarden Chair are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park and Taranaki Falls. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the sledding. Visit our Whakapapa travel guide
Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951

What's nearby

  • A snow-capped mountain with a clear sky and a flat landscape in the foreground.
    Tongariro National Park
    1 min walk - 0.0 miles
  • Tongariro National Park Whakapapa Visitor Centre
    2 min walk - 0.1 miles
  • Whakapapa Ski Area
    10 min drive - 5.4 miles
  • Tokaanu Thermal Pools
    45 min drive - 33.3 miles
  • Ohakune Old Coach Road
    55 min drive - 40.4 miles

Getting around

  • Taupō Airport (TUO)
    76 min drive

Restaurants

  • Knoll Ridge Cafe
  • Lorenz's Bar And Cafe Ruapehu
    7 min drive
  • Happy Valley Bistro
    7 min drive
  • Ma & Mel’s Coffee Cart
    6 min walk
  • Tussock Bar and Restaurant
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator
  • Thin carpet in public areas

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Entertainment

  • Flat-screen TV

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Skotel Alpine Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Skotel Alpine Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Skotel Alpine Resort?

Check-out is at 10 AM.

Where is Skotel Alpine Resort located?

This family-friendly Whakapapa hotel is located in the historical district, within a 5-minute walk of Tongariro National Park and Tongariro National Park Whakapapa Visitor Centre. Taranaki Falls and Tawhai Falls are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Skotel Alpine Resort Reviews

8.4

Very Good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 354 out of 877 reviews
Rating 8 - Good. 355 out of 877 reviews
Rating 6 - Okay. 119 out of 877 reviews
Rating 4 - Poor. 36 out of 877 reviews
Rating 2 - Terrible. 13 out of 877 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, view out our window of a volcano and very close to multiple hiking trails
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast and restaurant, friendly and helpful staf. Great location to explore the Tongariro park, with a spa to end a (rainy!) day
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, warm
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and homely, staff very friendly.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location, staff, and amenities are great. The property is much more beat up than shown, but not dirty. Would recommend
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm & Welcoming We had a wonderful stay here! The hotel was warm, cosy and very comfortable, with beautiful mountain views. The breakfast was delicious and had a great selection. We especially loved having our own private hot bath — it was the perfect way to relax after a day exploring the mountains. Highly recommend this place for a relaxing mountain getaway!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is kept very clean. Shared kitchen was very clean but showers had mildew/mold on the ceilings. Walls are very thin and you can hear plumbing from rooms next to you
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Toy room was fantastic. Lovely check in with friendly staff! Room was warm. Water was hot!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hot water was extreme hot, he careful. Otherwise good room!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
staff was very helpful and the food was very good
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best location, perfect rooms
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was quite a fun dinner and breakfast around the nice walks from the hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cosy room overlooking the tundra, amazing views!! Very warm, sub zero temperatures outside but you wouldn't know it (until you're out on the deck that is). No frills but well maintained furnishings. Great restaurant, polite staff. Next to the trail that takes you to the mountains. Would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
The staff was wonderful, very friendly and accommodating.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was clean, the staff were excellent and the restaurant and shared facilities were well appointed and clean. Excellent access to the wonderful trails.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Room was really warm for our arrival. Staff were pleasant. I was not well prepared and I think the hotel could be missing an opportunity to help guests get up the mountain during snowy conditions (I wasn’t carrying snow chains and there were limited options to get me up to my ski lesson on time). Not a criticism I would absolutely stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The mountain view is outstanding
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Grea location at the start of walking tracks. Buffet breakfast hits the spot
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We really enjoyed our stay! A great place for families
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rustic, national park lodge. Perfect for outdoor orriented travelers looking for a clean room, friendly staff and quality food in an ideal location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the National park trails.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice view of the mountains, nice play area for children, it was nice to be able to book a private spa session with children
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025