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Skotel Alpine Resort

3.5 star property
This mountain retreat balances adventure with relaxation, offering snow sports during the day and evening barbecues for unwinding after an active day outdoors.

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Photo gallery for Skotel Alpine Resort

Lounge - Skotel Alpine Resort (Tongariro National Park)
Restaurant - Skotel Alpine Resort (Tongariro National Park)
Front of property - Skotel Alpine Resort (Tongariro National Park)
Terrace/patio - Skotel Alpine Resort (Tongariro National Park)
Ngauruhoe Room | Individually decorated, individually furnished, free WiFi, bed sheets - Skotel Alpine Resort (Tongariro National Park)
Skotel Alpine Resort, in the historical district, welcomes families. Relax on the garden terrace or enjoy the arcade/game room. Practical amenities include ski equipment rentals/storage, a sauna, and a spa tub for post-adventure recovery.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Ngauruhoe Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • Sleeps 3

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 3

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3

View all photos for Backpacker Bunk Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6

View all photos for Family Room

Family Room | Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room | Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

8.6 out of 10
Excellent
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Tongariro Room

Tongariro Room | Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Cabin

Cabin | Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen En-suite

8.0 out of 10
Very good
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room | Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk - Shared Bathroom

8.6 out of 10
Excellent
(7 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Family Backpacker, Shared bathroom

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Standard Queen Room

Standard Queen Room | Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

7.8 out of 10
Good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double, Shared Bathroom

8.6 out of 10
Excellent
(9 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Family Room with Shared Bathroom

  • Sleeps 5

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Family Suite

  • Sleeps 8

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4

About the neighborhood

Located in Whakapapa, Skotel Alpine Resort is in the historical district and near a train station. Tongariro National Park Whakapapa Visitor Centre and Centennial Chair are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park and Taranaki Falls. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the sledding. Visit our Whakapapa travel guide
Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951

What's nearby

  • Tongariro National Park showing a sunset and mountains
    Tongariro National Park
    1 min walk - 0.0 miles
  • Sunset in the way down from Turoa ski fields, Mt Ruapehu.
    Turoa Ski Area
    55 min drive - 52.8 miles
  • Tongariro National Park Whakapapa Visitor Centre
    2 min walk - 0.1 miles
  • Lower Tama Lake
    18 min walk - 1.0 mile
  • Whakapapa Ski Area
    5 min drive - 4.1 miles

Getting around

  • Taupō Airport (TUO)
    76 min drive

Restaurants

  • Lorenz's Bar And Cafe Ruapehu
    7 min drive
  • Knoll Ridge Cafe
  • Ma & Mel’s Coffee Cart
    6 min walk
  • Tussock Bar and Restaurant
    6 min walk
  • Fergusson's Cafe
    3 min walk

About this property

Skotel Alpine Resort

Family-friendly hotel in the historical district
You can look forward to a terrace, a garden, and an arcade/game room at Skotel Alpine Resort. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and a gift shop
  • Snow sports gear, barbecue grills, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

Is Skotel Alpine Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Skotel Alpine Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Skotel Alpine Resort?

Check-out is at 10 AM.

Where is Skotel Alpine Resort located?

This family-friendly Whakapapa hotel is located in the historical district, within 1 mi (2 km) of Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake. Taranaki Falls is 1.7 mi (2.7 km) away.

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Reviews

Skotel Alpine Resort Reviews

8.4

Very Good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 328 out of 829 reviews
Rating 8 - Good. 339 out of 829 reviews
Rating 6 - Okay. 115 out of 829 reviews
Rating 4 - Poor. 34 out of 829 reviews
Rating 2 - Terrible. 13 out of 829 reviews

Reviews

Verified

10/10 Excellent

Rada

Liked: Cleanliness, staff & service, amenities
The mountain view is outstanding
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

michel

Liked: Cleanliness, amenities, property conditions & facilities
staff was very helpful and the food was very good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alivia

Liked: Cleanliness, property conditions & facilities
Nice view of the mountains, nice play area for children, it was nice to be able to book a private spa session with children
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Massimo

Liked: Cleanliness, amenities
Room was clean and spacious and staff was friendly. The restroom was a bit outdated. Overall it was a good choice, great for access to trails and gondolas. The restaurant is quite good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, property conditions & facilities
Nothing fancy, we did have our own bathroom, which was a plus. View of Mt Doom is awesome and had a great 10 plus mile hike. Good bar and food!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the National park trails.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Harrison

Liked: Cleanliness, property conditions & facilities
Helpful staff and good restaurant on site. The room was clean, albeit super hot and there was no fan or air con. The kitchen is small considering the size of the site but had most things one would need.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful at the front desk and restaurant.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service
We really enjoyed our stay! A great place for families
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great stay. Tyson at the front desk was so helpful. Close to the mountain and waterfall hikes.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old style hotel lodge. Really nice and friendly staff. The restaurant food was also really good, and big portion sizes.
Chef Special
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Pofen

Liked: Cleanliness, amenities, property conditions & facilities
A decent place with great views of the mountains.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Anjana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in was good. Bar staff was good. Restaurant was terrible. Most food choices were gone. They charged $2 for Tabasco Restaurant staff was very rude I requested if I can wait for a better table. I was told take the table that was offered, otherwise there are other takers I am sure if there were other options in the area no one would eat there. Couple of other tables hardly ate what they ordered. Really good location. Truly sad the way it’s being managed
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Shuang

Liked: Cleanliness, amenities, property conditions & facilities
Room is pretty good (great location, price is reasonable, and room is very clean). Major problem: the café is a scam. The food is wildly overpriced and bearly edible, e.g., the $30 “meat-lover” pizza had almost no meat and was basically just BBQ sauce sprinkled all over the crust. They also charge my 13 yo son for adult price breakfast ($30 for some toast and butter).
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Radhika

Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality Great atmosphere Bar and restaurant was pretty good. Overall loved the place and will recommend people going to whakapapa village.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Diego

Liked: Staff & service
Quite old. But really good food. The staff was young and really friendly
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities
Great alpine hotel Amazing food at the restaurant
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it there. It was clean and tidy the staff was so kind to me and my partner. I just thought the games room down stairs needs a little bit of a upgrade with new table tennis bats and fix the foose ball tables but me and my partner loved the comfort in our room
It is close to some amazing walks with great sites
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Waimirirangi

Liked: Staff & service, property conditions & facilities
Family friendly, beautiful staff
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Roddena

Liked: Cleanliness, staff & service, amenities
Lovely staff, great location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

ferdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with beautiful views and great walking trails
Stayed 1 night in Nov 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. We had a great stay!
Stayed 2 nights in Apr 2024