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Skotel Alpine Resort

3.5 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Skotel Alpine Resort, in the historical district, welcomes families. Relax on the garden terrace or enjoy the arcade/game room. Practical amenities include ski equipment rentals/storage, a sauna, and a spa tub for post-adventure recovery.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Laundry

About the neighborhood

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951

What's nearby

  • Tongariro National Park - 1 min walk - 0.0 miles
  • Tongariro National Park Whakapapa Visitor Centre - 2 min walk - 0.1 miles
  • Lower Tama Lake - 18 min walk - 1.0 mile
  • Whakapapa Ski Area - 5 min drive - 4.1 miles
  • Turoa Ski Area - 55 min drive - 52.8 miles

Getting around

  • Taupō Airport (TUO) - 76 min drive

Restaurants

  • ‪Lorenz's Bar And Cafe Ruapehu - ‬7 min drive
  • ‪Ma & Mel’s Coffee Cart - ‬6 min walk
  • ‪Tussock Bar and Restaurant - ‬6 min walk
  • ‪Fergusson's Cafe - ‬3 min walk
  • ‪Happy Valley Bistro - ‬7 min drive

About this property

Skotel Alpine Resort

Family-friendly hotel near Tongariro National Park
You can look forward to a terrace, a garden, and an arcade/game room at Skotel Alpine Resort. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a gift shop
  • Snow sports gear, barbecue grills, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Full-service spa
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Frequently asked questions

Is Skotel Alpine Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Skotel Alpine Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Skotel Alpine Resort?

Check-out is at 10 AM.

Where is Skotel Alpine Resort located?

This family-friendly Tongariro National Park hotel is located in the historical district, within 1 mi (2 km) of Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake. Taranaki Falls is 1.7 mi (2.7 km) away.

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Reviews

Skotel Alpine Resort Reviews

8.4

Very Good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 317 out of 807 reviews
Rating 8 - Good. 331 out of 807 reviews
Rating 6 - Okay. 114 out of 807 reviews
Rating 4 - Poor. 32 out of 807 reviews
Rating 2 - Terrible. 13 out of 807 reviews

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the National park trails.
Stayed 2 nights in Oct 2025

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful at the front desk and restaurant.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location! Not much else around.
View from our room
Stayed 3 nights in Oct 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
We really enjoyed our stay! A great place for families
Stayed 3 nights in Sep 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service
Check in was easy.
Stayed 4 nights in Sep 2025

8/10 Good

Clayton

Liked: Cleanliness
Disliked: Property conditions & facilities
Guests be warned. If reception staff misplace your room key on check out. Check your credit card transaction to see the hotel hasn't charged your card $50 for a lost key.
Stayed 1 night in Nov 2025

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and cozy and it’s very close to Mt Ruapehu.
Stayed 1 night in Aug 2025

2/10 Terrible

Shuang

Liked: Cleanliness, amenities, property conditions & facilities
Room is pretty good (great location, price is reasonable, and room is very clean). Major problem: the café is a scam. The food is wildly overpriced and bearly edible, e.g., the $30 “meat-lover” pizza had almost no meat and was basically just BBQ sauce sprinkled all over the crust. They also charge my 13 yo son for adult price breakfast ($30 for some toast and butter).
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
We liked our stay. We got to the motel bit early, but we still couldn’t get into our room till 3pm.
Stayed 2 nights in Sep 2025

8/10 Good

Diego

Liked: Staff & service
Quite old. But really good food. The staff was young and really friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old style hotel lodge. Really nice and friendly staff. The restaurant food was also really good, and big portion sizes.
Chef Special
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamsin Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaz was so lovely, enjoyed our chat, dinner, especially dessert, was very good and the hot tub was amazing after a day on the slopes as too were the views from our cabin.
Stayed 3 nights in Jul 2025

8/10 Good

Pofen

Liked: Cleanliness, amenities, property conditions & facilities
A decent place with great views of the mountains.
Stayed 1 night in Jun 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shower heat and pressure !!!
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it there. It was clean and tidy the staff was so kind to me and my partner. I just thought the games room down stairs needs a little bit of a upgrade with new table tennis bats and fix the foose ball tables but me and my partner loved the comfort in our room
It is close to some amazing walks with great sites
Stayed 3 nights in Aug 2025

10/10 Excellent

Radhika

Liked: Cleanliness, amenities, property conditions & facilities
Good hospitality Great atmosphere Bar and restaurant was pretty good. Overall loved the place and will recommend people going to whakapapa village.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the hikes.
Stayed 1 night in Apr 2025

10/10 Excellent

JOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Like the old ski lodge feel. Staff was welcoming, rooms were clean and location was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Great location for hiking. Loved the 70s ski vibe! Very comfortable beds!
Stayed 2 nights in Apr 2025

10/10 Excellent

Waimirirangi

Liked: Staff & service, property conditions & facilities
Family friendly, beautiful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Conrad

Liked: Cleanliness, property conditions & facilities
Love it. Friendly staff.
Stayed 2 nights in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in the backpackers side in my own room with a very comfortable bed, heaters & washbasin. Communal facilities were kept clean & tidy, staff were kind and fellow travellers friendly. The bar and restaurant are welcoming places to relax. Staying at the Skotel is a home away from home 😊
Stayed 5 nights in Jun 2025

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024
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Policies

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