Hoteles en Tondano

“The resort was too worn out and smelly room. Food was not good.”

“The staff are all caring and professional. I had need of nothing.”

“The staff at Best Western The Lagoon Manado were excellent. Sonya / David and their team made sure to give us the utmost attention and care beyond our expectations. They truely deserve a commendation. However, the hotel pool bar currently isn't operational (it would be nice if it was). Also, some of the windows on our room were not sound-proofed properly and as a result we were often awoken in the middle of the night by loud noises from the outside. Perhaps the windows could do a revamp.”

“I asked a staff to come help refill the body shower foam and he stepped all over the place with his shoes including the mat that I dry my feet on. Uncalled for.”

“Very good mattress, spacious and clean room and bathroom. High ceiling and decoration makes it really cozy. The breakfast is good offering fruits, western and indo dishes and eggs. Internet wasn’t that reliable. We stayed 2 nights there, the second we had a drunk neighbor that was really noisy at 3:30 a.m. That made us noticed that there’s a noise isolation issue at the rooms, you can even hear the TV sound from next door. So if your neighbor is quiet and polite you won’t have any issues.”

“I booked this hotel for my family, and they really enjoyed their stay! They loved the beautiful hotel and views, and they had a lot of fun at the mini water parks. The only downside was the poor phone connection and the Wi-Fi not working. They reported the Wi-Fi issue three times and were told someone would come fix it, but unfortunately, it still wasn’t working when they checked out. Overall, my family had a great time and enjoyed their stay!”

“What a grand lobby, in its day this must have been magnificent. Rooms are tired, staff were very helpful.”

“First: Extra friendly and helpful staff! Good location near seaside restaurants and shopping malls. Good breakfast. But 1. Safety box didn't work before and after repairing 2. You had to tell reseption if you wanted to go to swimming pool, because it was locked. Waiting every day somebody to come and open the door. 3. We got somebody elses laundry and some of ours were missing. Found later. 4. The elevator didn't work properly. It left us too high and we had to jump out. Out of order in last...

“No comment”

“Nice and clean room, comfortable mattress, very helpful staff with good English. The bathroom was very small, but well distributed.”

“Me gustó mucho este hotel. El personal muy acogedor y simpático, el desayuno muy bueno. Y las vistas desde la habitación fueron espectaculares. Es sin duda un gran hotel.”

“Vicino al centro commerciale. Hotel pulito e staff ok Non posso valutare la colazione perché avevo l'aereo all'alba ”