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Hotel Tonala

2.5 star property
Travelers enjoy international cuisine on the garden terrace while handling business needs, then unwind with therapeutic spa treatments for a memorable stay

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Photo gallery for Hotel Tonala

Front of property - Hotel Tonala (Tonalá)
Design Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets - Hotel Tonala (Tonalá)
Breakfast, lunch, dinner served; international cuisine - Hotel Tonala (Tonalá)
Exterior - Hotel Tonala (Tonalá)
Reception - Hotel Tonala (Tonalá)
Hotel Tonala welcomes guests with a vibrant atmosphere and international dishes at La Terraza restaurant. Enjoy in-room WiFi, relax on the garden terrace, and benefit from amenities like tour assistance, luggage storage, and rejuvenating spa services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Double Room, 2 Double Beds

Signature Double Room, 2 Double Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Signature Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Design Triple Room

Design Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Design Triple Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Tonalá is home to Hotel Tonala. The area's natural beauty can be seen at La Sepultura Biosphere Reserve and Iglesia Vieja. Visit our Tonalá travel guide
Map
172 Av Hidalgo Las Ánimas, Tonalá, CHIS, 30500

What's nearby

  • La Sepultura Biosphere Reserve
    24 min drive - 9.0 miles
  • Iglesia Vieja
    29 min drive - 10.4 miles
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    47 min drive - 17.7 miles

Restaurants

  • Mercado Público Manuel Larráizar
    7 min walk
  • Restaurant Bar El Tizon
    5 min walk
  • El Gallito In
    12 min walk
  • Taqueria "El Gallito
    2 min walk
  • Asadero Las Brazas
    8 min walk

About this property

Hotel Tonala

Property highlights
A free daily manager's reception, a terrace, and a garden are just a few of the amenities provided at Hotel Tonala. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and coffee/tea in the lobby
  • 1 meeting room, a water dispenser, and a 24-hour front desk
Room features
All guestrooms at Hotel Tonala feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 30-inch flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 80 for adults and MXN 60 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 80 for adults and MXN 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Tonala Tonalá
Hotel Hotel Tonala Tonalá
Tonalá Hotel Tonala Hotel
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Tonala Tonalá
Hotel Tonala Tonalá
Hotel Hotel Tonala Tonalá
Hotel Hotel Tonala Tonala
Hotel Tonala Tonala
Tonala Hotel Tonala Hotel
Hotel Hotel Tonala
Hotel Hotel Tonala
Tonala Tonalá
Tonala
Hotel Tonala Tonalá
Hotel Hotel Tonala Tonalá
Tonalá Hotel Tonala Hotel
Hotel Hotel Tonala
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Tonala
Hotel Tonala Hotel
Hotel Tonala Tonalá
Hotel Tonala Hotel Tonalá

Frequently asked questions

Is Hotel Tonala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tonala?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tonala?

Check-out is at 11:30 AM.

Where is Hotel Tonala located?

Situated in Tonalá, this hotel is 8.1 mi (13 km) from La Sepultura Biosphere Reserve and 8.8 mi (14.2 km) from Iglesia Vieja.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tonala Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 5 out of 36 reviews

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and staff very friendly
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating and super helpful, nice, and friendly.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off street parking can walk to plaza. Small NYC type room. Clean.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Claudia Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio/calidad es acorde
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, limpieza y trato del personal, aire acondicionado ok, muy comodo el hotel.
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala calidad
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

LIDIA MARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien todo
Stayed 1 night in Jan 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveria a hospedarme sin duda...
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy bueno
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación uena
Stayed 1 night in Jun 2024
Verified

8/10 Good

Wendy Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VOLVERIA A QUEDARME

MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN
Stayed 1 night in Apr 2024
Verified

8/10 Good

Francisca Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Raul

Liked: Cleanliness
Disliked: Staff & service
No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time!
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento está aceptable: limpio y ordenado.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
franchement , a éviter !! petit dej , nul ! Chambre digne d'un musé
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El servicio de agua caliente no es permanente, las puertas de madera están caídas y se arrastran
Stayed 7 nights in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel where the bathroom smelled like sewer, the towels smelled dirty, and the room stinks like cigarette. Very small parking.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy bueno no me gusto que hay mosquitos en las habitaciones
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

RIchard

Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Renato

Stayed 1 night in Feb 2025