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Smile Hotel Tomakomai

Property class: 3

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Photo gallery for Smile Hotel Tomakomai

A buffet with various food items and condiments. - Smile Hotel Tomakomai (Tomakomai)
A hotel room with a bed, a control panel, and a wall-mounted phone. - Smile Hotel Tomakomai (Tomakomai)
A row of vending machines in a hotel corridor, including options for drinks, snacks, and a smile hotel service. - Smile Hotel Tomakomai (Tomakomai)
A hotel lobby with a check-in counter, seating area, and reception desk. - Smile Hotel Tomakomai (Tomakomai)
A library with multiple shelves filled with books. - Smile Hotel Tomakomai (Tomakomai)
Smile Hotel Tomakomai provides amenities like dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room B Smoking 12 Sq M

A hotel room with a bed, a desk with a lamp, a picture on the wall, and a window with curtains.

Single Room B Smoking 12 Sq M

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room Smoking

A hotel room with two beds, a desk, a lamp, and a painting on the wall.

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Single Room C Smoking 14 Sq M

A hotel room with a bed, a desk with a chair, a television, and a window.

Single Room C Smoking 14 Sq M

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for (S2) Semi Double Room 12sqm, Smoking

A hotel room with a bed, a desk with a lamp, a telephone, and a window with curtains.

(S2) Semi Double Room 12sqm, Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for (S2K) Semi Double Room 12sqm, Non Smoking

A hotel room with a bed, a desk with a lamp, a telephone, and a window with curtains.

(S2K) Semi Double Room 12sqm, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

About the neighborhood

Located in Tomakomai, Smile Hotel Tomakomai is near the airport. Looking to enjoy an event or a game while in town? See what's going on at Daiwa House Premist Dome. Visit our Tomakomai travel guide
Map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023

What's nearby

  • Sea Station Plat Seaport Market
    20 min walk - 1.1 miles
  • Lake Shikotsu
    34 min drive - 20.0 miles
  • Northern Horse Park
    35 min drive - 15.5 miles
  • New Chitose Airport Onsen
    39 min drive - 16.6 miles
  • Shikotsuko Onsen
    43 min drive - 23.9 miles

Getting around

  • Tomakomai Station
    12 min walk
  • Numanohata Station
    18 min drive
  • New Chitose Intl. Airport (CTS)
    34 min drive

Restaurants

  • なか善 別邸
    3 min walk
  • Hokkaido Brewery & Beer Kitchin
    3 min walk
  • 隠味
    2 min walk
  • 苫小牧新鮮魚市場
    2 min walk
  • 魚活鮮とあぶり焼 海へ
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 880 for adults and JPY 880 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 880 for adults and JPY 880 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Air conditioning is not provided
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Tomakomai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Smile Hotel Tomakomai doesn't offer parking.

What time is check-in at Smile Hotel Tomakomai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Smile Hotel Tomakomai?

Check-out is at 10 AM.

Where is Smile Hotel Tomakomai located?

Situated near the airport, in Tomakomai, this hotel is in the same region as Daiwa House Premist Dome. Tomakomai Station is 12 minutes by foot.

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Reviews

Smile Hotel Tomakomai Reviews

7.2

Good

7.0

Cleanliness

6.6

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 130 reviews
Rating 8 - Good. 42 out of 130 reviews
Rating 6 - Okay. 42 out of 130 reviews
Rating 4 - Poor. 13 out of 130 reviews
Rating 2 - Terrible. 5 out of 130 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
トイレレバーの戻りが悪く何度も流れたままになりました。 交換なり修理を行なって欲しいです。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service
食べていません
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
特に無し
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
シンプルで良いホテルでした。部屋は小さいですが値段を考えれば妥当だと思います。
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
スタッフが丁寧
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
カレーが最高に美味い😋 初めからカレー狙いでした（笑） 料金もリーズナブルで又利用したいと思います😆
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
値段相応。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Amenities
スタッフの方の対応が最高でした 古い設備かと思いますが、清掃も行き届いており満足です
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
친절했습니다. 다음에 또 이용할께요
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
喫煙部屋にウォシュレットが無い。
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
ドア鍵一つしかなく2人宿泊のとき不便でした
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
朝食値段の割には満足でしたが、 ２回目は宿泊はしないと思います。
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
良かったです
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Amenities
お風呂がきたなかった
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

経年劣化してるので、しょうがないと思います。洗面台の見た目が気になりました。
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが、駅近だし、CVSも近いので問題なしでした札幌と函館に来たので大変良かったです、次回は暖かくなってから又おせわになりたいです、10月に来たときも居酒屋にいってカなり良かったんで、次回もよろしくお願いいたします。
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
禁煙室であるのにタバコ臭かったです
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて良かったです。
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness
良かったです(((o(*ﾟ▽ﾟ*)o)))ありがとうございます!(´▽｀)
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Cleanliness
駐車場が狭くて大変でした。洗面台のホーローがかなり傷があり汚らしかった。シャワーとガランの切り替えが悪くシャワーが使いづらい。後は傘も貸してくれたし概ね良好でした。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
部屋の照明が一つ切れていました。 壁や洗面所の傷など見た目がきれいではない。 同じくらいの料金設定で先日宿泊したサービスが豊富なホテルもあるので、どうしてもそこと比べてしまいます。
Stayed 1 night in Dec 2023