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KOKO HOTEL Tomakomai

Property class: 3

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Photo gallery for KOKO HOTEL Tomakomai

A buffet with various food options, including salads, meats, and desserts. - KOKO HOTEL Tomakomai (Tomakomai)
A laundry facility with two washing machines and a water dispenser. - KOKO HOTEL Tomakomai (Tomakomai)
A conference room with round tables, blue chairs, and white linens. - KOKO HOTEL Tomakomai (Tomakomai)
A multi-story building with a sign reading 'KOKO HOTEL' on the ground floor. - KOKO HOTEL Tomakomai (Tomakomai)
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains. - KOKO HOTEL Tomakomai (Tomakomai)
Consider a stay at KOKO HOTEL Tomakomai and take advantage of dry cleaning/laundry services, a conference center, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room - Non-Smoking

A hotel room with a bed, a desk with a TV, a chair, a small table, and a lamp.

Double Room - Non-Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Semi Double Room - Non Smoking

A hotel room with a bed, a wall-mounted control panel, a mirror, and a door leading to another room.

Semi Double Room - Non Smoking

9.2 out of 10
Wonderful
(52 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Triple Room - Non-Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room - Non-Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Twin Room - Non-Smoking

A hotel room with two beds, a desk, a TV, a lamp, and a window with curtains.

Twin Room - Non-Smoking

7.8 out of 10
Good
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room - Smoking

A hotel room with two beds, a desk, a TV, a lamp, and a window with curtains.

Twin Room - Smoking

8.2 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Single Room - Smoking

A hotel room with a bed, a desk with a telephone, a mirror, a wall-mounted light, and a patterned wallpaper.

Single Room - Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Triple Room - Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room - Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Double Room - Smoking

A hotel room with a bed, a desk with a TV, a chair, a small table, and a lamp.

Double Room - Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Semi Double Room - Non Smoking

Room

Semi Double Room - Non Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room - Smoking

A hotel room with a bed, a desk with a telephone, a mirror, a wall-mounted light, and a patterned wallpaper.

Single Room - Smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Single Room Smoking

A hotel room with a bed, a desk, and a chair. There is a wall with a floral pattern and a lamp on the wall.

Standard Single Room Smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Tomakomai, KOKO HOTEL Tomakomai is near a train station. Tomakomai Fishing Port and Sunflower Ferry are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Utonai-ko Sanctuary and Tarumae Garo. Visit our Tomakomai travel guide
Map
5-7-1 Omotemachi, Tomakomai, Hokkaido, 053-0022

What's nearby

  • Kirakira Park
    4 min drive - 1.3 miles
  • Sea Station Plat Seaport Market
    5 min drive - 1.3 miles
  • Lake Shikotsu
    33 min drive - 20.6 miles
  • New Chitose Airport Onsen
    37 min drive - 19.6 miles
  • Shikotsuko Onsen
    40 min drive - 18.5 miles

Getting around

  • Tomakomai Station
    6 min walk
  • Numanohata Station
    18 min drive
  • New Chitose Intl. Airport (CTS)
    35 min drive

Restaurants

  • ココトマ
    3 min walk
  • 刺身居酒屋 なか善
    9 min walk
  • 2階でーす (二階です喫茶)
    7 min walk
  • 香るつけ蕎麦 蕎麦花
    7 min walk
  • ヴァンカム
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Street parking available
  • Self parking on site (JPY 300 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 300 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is KOKO HOTEL Tomakomai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 300 per night.

What time is check-in at KOKO HOTEL Tomakomai?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at KOKO HOTEL Tomakomai?

Check-out is at 11:00 AM.

Where is KOKO HOTEL Tomakomai located?

Situated in Tomakomai, this hotel is within 3 mi (5 km) of Sea Station Plat Seaport Market, Kirakira Park, and Tarumaezan Shrine. Tomakomai Fishing Port and Sunflower Ferry are also within 3 mi (5 km). Tomakomai Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

KOKO HOTEL Tomakomai Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 444 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Easy place to stay, staff very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, room supplies, location, staff.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well situated near both bus and rail. The rooms are somewhat dated but clean and staff very helpful.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and comfortable room. Has everything you need. My favourite part was the bathroom. Very traditional Japanese bathing vibes including stool, bucket, and a small tub for you to soak in after cleaning. Perfect on a cold winter night.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was clean and comfortable.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Communication

Good communication, staff can speak fluent English
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small tub but just big enough for me to fit. A welcome amenity after a long trip. 10/10
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel staffs!

The beds could have been a little better, but other than that, my mother, my daughter and I had a nice stay. We couldn't find a place near the New Chitose Airport, but if you have a car, this hotel was convenient access to the airport. All the staff were super nice. I was looking for a place to buy a card box, and they found me an empty box from the back.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked early and the price we paid was double what it would have been if we booked the day before. For half the price I can't really complain but for the price we paid the hotel was not worth it. Very easy to hear othe people in their rooms, breakfast was ok, but nothing special, rooms are old and show it. We will not book this hotel again.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
The room was really hot because they have central air conditioning system that is fixed on heating when the temperature outside is only 20 to 25 degrees Celsius. It was so hot everywhere in the hotel especially in our room because windows are fixed to be closed. It made our stay so miserable. However, we like the breakfast.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room service, the clean room and food! It was great and delicious!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. The hotel also has great ambience.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great staff, room is nice
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and affordable
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door guest played music with heavy bass. I complained to front desk around three times. Hotel staffs were helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
１
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was super - I had mistakenly booked a smoking room and they were able to substitute a non-smoking one right away. The place was pretty full, as well. One word of caution - the elevators close unusually quickly and don’t stop instantly if you happen to be in the way. My wife got quite a scare and although she was unharmed, we always quickly held the ‘door open’ button for the following person after that.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The temperature setting for the Heater could not be adjusted and it was cold over night.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早めのチェックイン対応してもらいありがたかったです。朝食付ければ良かったと少し後悔。次は食べたいです。
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応が良かったです。
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
苫小牧周辺で宿泊する際は必ず利用させて頂いてます。 総合的に五つ星と思っています
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレ、バス、洗面所がセパレートです。
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場のシステムが分かりにくかった。 何度でも、出し入れできるのは、お得です
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
・
Stayed 1 night in Sep 2026