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KOKO HOTEL Tomakomai

3.0 star property
Travelers can savor meals at the on-site restaurant before planning their day with guidance from the helpful staff at this conveniently located hotel.

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Photo gallery for KOKO HOTEL Tomakomai

A buffet with various food options, including salads, meats, and desserts. - KOKO HOTEL Tomakomai (Tomakomai)
A laundry facility with two washing machines and a water dispenser. - KOKO HOTEL Tomakomai (Tomakomai)
A hotel room with two beds, a wooden headboard, a flat-screen TV, a window with curtains, and a ceiling vent. - KOKO HOTEL Tomakomai (Tomakomai)
Meeting facility - KOKO HOTEL Tomakomai (Tomakomai)
A multi-story building with a sign reading 'KOKO HOTEL' on the ground floor. - KOKO HOTEL Tomakomai (Tomakomai)
Hotel Wing International Tomakomai is near a train station, offering modern comforts and practical amenities. Guests appreciate the on-site restaurant, in-room WiFi, and luggage storage. Attentive staff provides tour assistance to help visitors explore the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room - Non-Smoking

A hotel room with a bed, a desk with a TV, a chair, a small table, and a lamp.

Double Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Semi Double Room - Non Smoking

A hotel room with a bed, a wall-mounted control panel, a mirror, and a door leading to another room.

Semi Double Room - Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Triple Room - Non-Smoking

A hotel room with two beds, a wooden headboard, a flat-screen TV, a window with curtains, and a ceiling vent.

Triple Room - Non-Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room - Non-Smoking

A hotel room with two beds, a desk, a TV, a lamp, and a window with curtains.

Twin Room - Non-Smoking

7.8 out of 10
Good
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room - Smoking

A hotel room with two beds, a desk, a TV, a lamp, and a window with curtains.

Twin Room - Smoking

8.0 out of 10
Very good
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room - Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a wall with patterned wallpaper.

Single Room - Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Triple Room - Smoking

A hotel room with two beds, a wooden headboard, a flat-screen TV, a window with curtains, and a ceiling vent.

Triple Room - Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room - Smoking

A hotel room with a bed, a desk with a TV, a chair, a small table, and a lamp.

Double Room - Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room - Smoking

A hotel room with a bed, a desk with a telephone, a mirror, a wall-mounted light, and a patterned wallpaper.

Single Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Semi-Double Room - Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a wall with a leaf pattern.

Semi-Double Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room - Non-Smoking

A hotel room with two beds, a desk with a TV, a small table, and a wall with a bird pattern.

Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Tomakomai, KOKO HOTEL Tomakomai is near a train station. Sunflower Ferry and Tomakomai Golf Resort 72 are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Chitose Salmon Aquarium and Ecorin Village. Visit our Tomakomai travel guide
Map
5-7-1 Omotemachi, Tomakomai, Hokkaido, 053-0022

What's nearby

  • Sea Station Plat Seaport Market
    5 min drive - 1.3 miles
  • Northern Horse Park
    34 min drive - 15.3 miles
  • Lake Shikotsu
    34 min drive - 21.0 miles
  • New Chitose Airport Onsen
    37 min drive - 19.6 miles
  • Shikotsuko Onsen
    40 min drive - 18.5 miles

Getting around

  • Tomakomai Station
    6 min walk
  • Numanohata Station
    18 min drive
  • New Chitose Intl. Airport (CTS)
    35 min drive

Restaurants

  • 麺屋 樹
    8 min walk
  • Century
    9 min walk
  • 刺身居酒屋 なか善
    9 min walk
  • ヴァンカム
    2 min walk
  • 香るつけ蕎麦 蕎麦花
    7 min walk

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  • Free WiFi
  • Air conditioning
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Street parking available
  • Self parking on site (JPY 300 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 per person
  • Self parking fee: JPY 300 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is KOKO HOTEL Tomakomai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 300 per night.

What time is check-in at KOKO HOTEL Tomakomai?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at KOKO HOTEL Tomakomai?

Check-out is at 11:00 AM.

Where is KOKO HOTEL Tomakomai located?

Situated in Tomakomai, this hotel is within 3 mi (5 km) of Sea Station Plat Seaport Market, Tarumaezan Shrine, and Sunflower Ferry. Tomakomai Golf Resort 72 and Utonai-ko Sanctuary are also within 9 mi (15 km). Tomakomai Station is 6 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

KOKO HOTEL Tomakomai Reviews

8.6

Excellent

8.6

Cleanliness

7.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 452 out of 1003 reviews
Rating 8 - Good. 382 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

Reviews

Verified

8/10 Good

Xiaoshi

Liked: Cleanliness, staff & service, amenities
Easy place to stay, staff very helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
Clean room, room supplies, location, staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Daniel Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and comfortable room. Has everything you need. My favourite part was the bathroom. Very traditional Japanese bathing vibes including stool, bucket, and a small tub for you to soak in after cleaning. Perfect on a cold winter night.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

M and S

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well situated near both bus and rail. The rooms are somewhat dated but clean and staff very helpful.
Stayed 2 nights in May 2025
Verified

8/10 Good

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was clean and comfortable.
Stayed 1 night in May 2025
Verified

8/10 Good

Tingkwokjoseph

Liked: Cleanliness, staff & service, property conditions & facilities

Communication

Good communication, staff can speak fluent English
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small tub but just big enough for me to fit. A welcome amenity after a long trip. 10/10
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel staffs!

The beds could have been a little better, but other than that, my mother, my daughter and I had a nice stay. We couldn't find a place near the New Chitose Airport, but if you have a car, this hotel was convenient access to the airport. All the staff were super nice. I was looking for a place to buy a card box, and they found me an empty box from the back.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Michael Kent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked early and the price we paid was double what it would have been if we booked the day before. For half the price I can't really complain but for the price we paid the hotel was not worth it. Very easy to hear othe people in their rooms, breakfast was ok, but nothing special, rooms are old and show it. We will not book this hotel again.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Cartoon

Liked: Cleanliness
Disliked: Amenities
The room was really hot because they have central air conditioning system that is fixed on heating when the temperature outside is only 20 to 25 degrees Celsius. It was so hot everywhere in the hotel especially in our room because windows are fixed to be closed. It made our stay so miserable. However, we like the breakfast.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ma Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The room service, the clean room and food! It was great and delicious!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Shuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door guest played music with heavy bass. I complained to front desk around three times. Hotel staffs were helpful.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. The hotel also has great ambience.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

CHIN YEN

Liked: Staff & service, amenities, property conditions & facilities
Great staff, room is nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and affordable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

孟松奇

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was super - I had mistakenly booked a smoking room and they were able to substitute a non-smoking one right away. The place was pretty full, as well. One word of caution - the elevators close unusually quickly and don’t stop instantly if you happen to be in the way. My wife got quite a scare and although she was unharmed, we always quickly held the ‘door open’ button for the following person after that.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The temperature setting for the Heater could not be adjusted and it was cold over night.
Stayed 2 nights in May 2025
Verified

8/10 Good

YURIKA

Liked: Cleanliness
苫小牧市のお鮨屋さんに行くのが目的で宿泊しました。 お酒を飲んでいたので、チェックインの際にフロントで頂いたティーパックの出汁を起きて飲めたのが良かったです。 ヘアーアイロンの貸し出しが無かったのが残念ではありましたがバス、トイレ別で洗面台も全て別々だったのが、良かったです。 部屋とお風呂場の間に吊るし扉がありますが、サイズが合わず入浴の際は少し困りました。 駐車場は隣にある元バスターミナルを使用するのですが、老朽化が進んでおり、とても怖いです。そして急な階段で荷物を持って降りるには少し危険です。 朝食は利用しませんでしたが、次回また宿泊の際はここのホテルが良いと思いました。
Stayed 1 night in Jun 2026
Verified

6/10 Okay

miho

Liked: Amenities
Disliked: Cleanliness
お風呂やトイレの清掃面のみ残念でした。 ベットはマットレスが硬めなのか、旅先で初めてなかなか眠りにつけず、何度も目が覚めてしまいました。 フロントにはクーポンがついているようなパンフレットが多数あり助かりました。
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備はやや古めです。禁煙室でしたがカーペット敷きのためやや以前のタバコの匂いが残っていました。清掃は行き届いていて寝具も清潔です。
Stayed 1 night in Jun 2026
Verified

8/10 Good

Masaharu

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が古くて、エレベーターも壊れてて、外に出るのも大変でした。解っていたので、帰りは手ぶらで車を取りに行ったけど、やはり階段は暗くて、狭くて、更に中二階から坂を上がり、大変でした。
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました
Stayed 1 night in May 2026
Verified

4/10 Poor

fujii

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の臭いが気になりました。 全体的に古く汚い感じでした。
Stayed 1 night in Jun 2026