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Comfort Hotel Tomakomai

3.0 star property
Attentive staff and practical perks like dry cleaning services create a stress-free experience at this welcoming hotel where convenience meets comfort.

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Photo gallery for Comfort Hotel Tomakomai

Lobby - Comfort Hotel Tomakomai (Tomakomai)
Lobby - Comfort Hotel Tomakomai (Tomakomai)
Property amenity - Comfort Hotel Tomakomai (Tomakomai)
Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, soundproofing, free WiFi - Comfort Hotel Tomakomai (Tomakomai)
Exterior - Comfort Hotel Tomakomai (Tomakomai)
Travelers find a warm welcome at Comfort Hotel Tomakomai, where helpful staff ensure a seamless stay. The hotel offers practical amenities including dry cleaning services, luggage storage, and bike rentals, while in-room WiFi keeps guests connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | Premium bedding, desk, soundproofing, free WiFi

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, soundproofing, free WiFi

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Tomakomai, Comfort Hotel Tomakomai is near the airport and near a train station. Sunflower Ferry and Tomakomai Golf Resort 72 are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Shikotsu and Utonai-ko Sanctuary. Doraemon Wakuwaku Sky Park and Chitose Salmon Aquarium are also worth visiting. Visit our Tomakomai travel guide
Map
3-7-18 Asahi-machi, Tomakomai, Hokkaido, 053-0008

What's nearby

  • Sapporo Dome
    Sapporo Dome
    68 min drive - 39.5 miles
  • Sea Station Plat Seaport Market
    18 min walk - 1.0 mile
  • Tomakomai Golf Resort 72
    15 min drive - 7.3 miles
  • Lake Shikotsu
    39 min drive - 20.6 miles
  • Shikotsuko Onsen
    41 min drive - 19.3 miles

Getting around

  • Tomakomai Station
    19 min walk
  • Numanohata Station
    19 min drive
  • New Chitose Intl. Airport (CTS)
    36 min drive

Restaurants

  • 栄寿司
    4 min walk
  • 刺身居酒屋 なか善
    3 min walk
  • 魚活鮮とあぶり焼 海へ
    2 min walk
  • 三星中央店
    2 min walk
  • Century
    3 min walk

About this property

Comfort Hotel Tomakomai

Hotel near the airport
Comfort Hotel Tomakomai provides amenities like a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Bike rentals, express check-in, and luggage storage
  • A vending machine, a 24-hour front desk, and a front-desk safe
  • Guest reviews say good things about the helpful staff
Room features
All 123 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Tomakomai
Comfort Tomakomai
Hotel Tomakomai
Comfort Hotel Tomakomai Hotel
Comfort Hotel Tomakomai Tomakomai
Comfort Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

Is Comfort Hotel Tomakomai pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Hotel Tomakomai?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel Tomakomai?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel Tomakomai located?

Situated near the airport, this hotel is 0.9 mi (1.5 km) from Sea Station Plat Seaport Market and within 3 mi (5 km) of Tarumaezan Shrine and Sunflower Ferry. Tomakomai Golf Resort 72 and Utonai-ko Sanctuary are also within 9 mi (15 km). Tomakomai Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Hotel Tomakomai Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 77 out of 152 reviews
Rating 8 - Good. 53 out of 152 reviews
Rating 6 - Okay. 16 out of 152 reviews
Rating 4 - Poor. 4 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

Reviews

Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Tomakomai

Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ryannjay

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Lana

Liked: Cleanliness
Hello, i need to talk to the Manager at this Comfort Tomakomai hotel. Please use thia email to communicate with me. Ie: lana2k@email.com
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel. Thanks you 😊
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Joseph

Efficient
Stayed 1 night in Dec 2024
Verified

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ying leung

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Ng Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

SHIHCHIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

SHIHCHIN

Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Nozomi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
防音性が低い。 夜騒音のジャングルで眠れる方はオススメ。 駅からも遠い。 出張以外では絶対利用しないが、まあ値段的にも妥当なのだろう。
Stayed 1 night in Jan 2026
Verified

8/10 Good

yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のブュッフェが種類もあり美味しいです。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Yoshikazu

Disliked: Staff & service, amenities
チェックインを自動化したい気持ちは分かるが、こちらは細かい入力をしたくないし、トラブルの際に書かされもして、疲れている身には辛かった
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Nozomi

Liked: Cleanliness
Disliked: Property conditions & facilities
隣の部屋の生活音(シャワーオン、ドアの音、声)がかなり聞こえることから、防音面はかなり薄いと思う。 出張や仕事で利用を考えている方は、睡眠に差し支えるため別のホテルをおススメします。 音以外は特に問題なかったです。
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Mieko

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で、空調の音も静かでした。 チェックイン、チェックアウトはほぼセルフでしたが、フロントの方は笑顔で優しく対応してくれました。 無料の朝食も美味しかったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

yuuuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方もとても丁寧な対応でした
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルながら朝食付きは嬉しいですね。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な部屋と周辺

とても過ごしやすい部屋でした！近くに飲食店やコンビニもあって重宝しました
Stayed 1 night in Aug 2025
Verified

8/10 Good

Shigeru

Liked: Cleanliness, staff & service, amenities
夜間早朝に近隣の騒音が聞こえる
Stayed 13 nights in Oct 2024
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適です。ありがとうございました。
Stayed 1 night in Sep 2024
Verified

8/10 Good

Chieko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かったです。 ツインの部屋を高学年の子供の添い寝と高校生の子供と計3人で泊まらせてもらったのですが、追加の枕や毛布など申し出ればすぐに用意していただけました。朝食も無料でついていて、育ち盛りの子供がいる我が家にはコスパの良い宿泊でした。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities
日曜日はお店の周りの飲食店がお休みのところが多くて残念ですが、ホテルのスタッフの方々にはいつも親切に対応して頂いてます。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很不錯 入住語言不通也很順利 早餐簡單吃得飽
Stayed 1 night in Mar 2024