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Suites Inn La Muralla Metepec

3.5 star property
Family-friendly hotel with a full-service spa and free breakfast

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Photo gallery for Suites Inn La Muralla Metepec

Tennis court
Master Suite | Living area | 75-inch Smart TV with cable channels, TV, DVD player
Premium Double Room | 1 bedroom, minibar, in-room safe, desk
Indoor pool, open 9:30 AM to 6:00 PM, sun loungers
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Air conditioning
  • Pool
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
Private bathroom
Jetted bathtub
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, desk

Premium Double Room

Highlights

Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | 1 bedroom, minibar, in-room safe, desk

Premium Room

Highlights

Air conditioning
Heating
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Living area | 75-inch Smart TV with cable channels, TV, DVD player

Master Suite

Highlights

Separate dining area
Air conditioning
Heating
Smart TV
Pillow menu
Separate bedroom
Private bathroom
Jetted bathtub
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Carr Toluca Ixtapan No 567, Col La Magdalena Ocotitlan, Toluca, MEX, 52161

What's nearby

  • Church of Calvary - 10 min walk - 0.6 miles
  • Galerias Metepec Shopping Center - 3 min drive - 2.1 miles
  • Town Square Metepec - 4 min drive - 2.4 miles
  • Plaza Sendero Toluca - 9 min drive - 5.2 miles
  • Nemesio Díez Stadium - 10 min drive - 6.3 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 17 min drive

Restaurants

  • ‪Pollo Feliz - ‬5 min walk
  • ‪Mercado de Antojitos Mexicanos - ‬4 min drive
  • ‪BorA Bora - ‬14 min walk
  • ‪Galeana Metepec - ‬14 min walk
  • ‪Mercado de Comida Metepec - ‬4 min drive

About this property

Suites Inn La Muralla Metepec

Family-friendly hotel near Galerias Metepec Shopping Center
Located close to Town Square Metepec, Suites Inn La Muralla Metepec provides free continental breakfast, a playground, and a hair salon. Treat yourself to a facial, aromatherapy, or a body scrub at the onsite spa. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free self parking
  • An outdoor tennis court, a front-desk safe, and 5 meeting rooms
  • Massage treatment rooms, a banquet hall, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 104 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Hair dryers and shampoo
  • 75-inch Smart TVs with premium channels and DVD players
  • Wardrobes/closets, CD players, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • DVD player
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 75-inch smart TV with premium cable channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel La Muralla Metepec
Hotel La Muralla Metepec Toluca
La Muralla Metepec
La Muralla Metepec Toluca
Suites Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel
Suites Inn La Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel Toluca

Frequently asked questions

Does Suites Inn La Muralla Metepec have a pool?

Yes, this property has an indoor pool. Pool access is from 9:30 AM–6:00 PM.

Is Suites Inn La Muralla Metepec pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of MXN 500 per pet, per night.

How much is parking at Suites Inn La Muralla Metepec?

Self parking is free at this property.

What time is check-in at Suites Inn La Muralla Metepec?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Suites Inn La Muralla Metepec?

Check-out is at noon.

Where is Suites Inn La Muralla Metepec located?

This family-friendly Toluca hotel is located in a shopping district, within 3 mi (5 km) of Galerias Metepec Shopping Center and Town Square Metepec. Zacango Zoo and Galerias Toluca are also within 6 mi (10 km).

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Suites Inn La Muralla Metepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 307 out of 368 reviews
Rating 8 - Good. 43 out of 368 reviews
Rating 6 - Okay. 9 out of 368 reviews
Rating 4 - Poor. 3 out of 368 reviews
Rating 2 - Terrible. 6 out of 368 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff was so kind and helpful. Excellent room and cafeteria services. I highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, modern would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Karma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

DANIEL EDUARDO

Excelente !!
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a hot tub, sauna and steam room! Plus the suite was very spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Most appreciated how all the staff from desk, restaurant, cleaning and security guard recognized and acknowledged us daily as we passed through. Very friendly when we asked or needed anything. The restaurant is the best and 5 star quality. The lead person I shall term as Maitre d’Hotel at this restaurant.
Stayed 6 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay !!!! Breakfast was a la carte and amazing! Very delicious with fresh green smoothie, fresh fruit, very tasty omelets and very good coffee. They had a personalized welcome sign with our name. The room is huge. I think that all the rooms are suites. The view from my room overlooked the mountains. We ate dinner at the restaurant too and that was very tasty. We didn’t have time to visit the spa. I left the cleaning lady a few things and they sent me a THANK YOU video, which was completely unexpected. I left absolutely in love with this property!!!
Stayed 3 nights in May 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Toluca.

Fantastic place, very attentive employees, best breakfast during our whole trip, great Dinner and Drinks. The staff was very welcoming and helpful, from checking in, during the whole stay and until we left. The pool is heated, big and the jacuzzi is very relaxing. I highly recommend the Archeological site (see pictures) it is the only round Pyramid we saw on our trip, dedicated to the god of the wind.
Hotel
View on Toluca from a viewpoint
Round Pyramid and Kareen
Round Pyramid
Stayed 2 nights in Jan 2025

10/10 Excellent

JORGE BENITEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a good location where you can move to different places around the hotel in a quick way.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Devine stay!

It was a pleasurable experience and they really catered to your finest detail!
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Great option if you need to stay in this area. Very clean, spacious rooms, good common areas. The staff was specially attentive and helpful. Totally recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

José Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel,
Stayed 1 night in Sep 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the price for charging my vehicle
Stayed 1 night in Mar 2025

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent...nice hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Minddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the atmosphere was very quite. The staff was polite and very attentive. The breakfast included with our rate was very delicious and the atmosphere was pleasant. Overall I rate this hotel 10/10.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We totally recommend this hotel , great service , clean and friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda
Stayed 2 nights in Dec 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time at this hotel

I had a great experience in this hotel. Very clean and staff is super attentive. I will definitely stay here again. Food is great an within minutes of everything… loved it.
Stayed 3 nights in Aug 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed with whole experience at this beautiful hotel. The rooms are spacious and beautiful. The rooms were super cleaned to detail. Breakfast was amazing with such a great variety of fresh dishes. I felt so welcome.. Customer service welcomed us with a sweet personalized welcome note. I am so happy my family and I chose this hotel. I definitely recommend it I and will stay here again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
Stayed 1 night in Apr 2024

10/10 Excellent

michelle

Metepec

Wonderful stay for a total of 8 nights. Hotel is super clean, especially enjoyed the awesome water pressure and lots of hot water and the firm and comfortable bed. Front desk staff was friendly and helpful, especially Carlos Evan Gicomo. Loved the included breakfast, lots of choices and the Sunday buffet was overwhelming. The restaurant staff was wonderful especially our lovely hostess Judich Hernandez.
Stayed 1 night in Oct 2023

8/10 Good

inkoo

Liked: Cleanliness, property conditions & facilities, room comfort
All staffs are very kind, but no Micro-oven and No Refrigerator in the room..
Stayed 9 nights in Feb 2024

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a terrible experience at this property. They called security on me because they miscounted the towels and accused me of stealing a hand towel. The ladies at the front office would laugh at me and give me dirty looks. In another instance, one of my family members was walking up to my room with me (not to stay, just to pick up souvenirs I had brought) and the front desk stopped me in the lobby to tell me they could only be there for 15 min. I said, “that’s fine” (again, they were just there to pick something up). Once in the room, the front desk ladies called my room 3 times to tell me 15 minutes had passed and kept harassing me to get my guest out of the room. This stay ruined my vacation and I would never stay at this property.
Stayed 4 nights in Jun 2023