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Radisson Hotel & Convention Center Toluca

4.0 star property
Travelers find upscale comfort in Toluca's shopping district, where they can savor local flavors, relax by the pool, or explore nearby stores

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Photo gallery for Radisson Hotel & Convention Center Toluca

Indoor pool - Radisson Hotel & Convention Center Toluca (Toluca)
Property map - Radisson Hotel & Convention Center Toluca (Toluca)
Lobby - Radisson Hotel & Convention Center Toluca (Toluca)
Property map - Radisson Hotel & Convention Center Toluca (Toluca)
Outdoor wedding area - Radisson Hotel & Convention Center Toluca (Toluca)
The Radisson Hotel & Convention Center in Toluca's bustling shopping area offers international dishes at Malinalco restaurant, a garden, indoor pool, and WiFi. The vibrant atmosphere has earned enthusiastic reviews from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 King Bed, Non Smoking

  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden Area

9.2 out of 10
Wonderful
(37 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking, Garden Area

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(15 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 64 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Toluca, Radisson Hotel & Convention Center Toluca is in the city center. The area's natural beauty can be seen at Nevado de Toluca National Park and Metropolitan Bicentennial Park, while Modelo Museum of Science and Industry (MUMCI) and Museo del Alfeñique are cultural highlights. Centro De Arte Y Cultura and Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida are also worth visiting. Visit our Toluca travel guide
Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160

What's nearby

  • The Cosmovitral
    The Cosmovitral
    6 min drive - 2.4 miles
  • Galerias Toluca
    5 min walk - 0.3 miles
  • Centro De Arte Y Cultura
    3 min drive - 1.7 miles
  • Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    4 min drive - 1.4 miles
  • Nemesio Díez Stadium
    8 min drive - 4.5 miles

Getting around

  • Metepec Station
    7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    18 min drive

Restaurants

  • Sushi Roll
    9 min walk
  • Food Court
    9 min walk
  • Starbucks
    13 min walk
  • Starbucks Drive Thru
    1 min walk
  • Vips Patio Toluca
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Radisson Hotel & Convention Center Toluca have a pool?

Yes, this property has an indoor pool.

Is Radisson Hotel & Convention Center Toluca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 300 per stay and a fee of MXN 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel & Convention Center Toluca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Radisson Hotel & Convention Center Toluca?

Check-out is at noon.

Where is Radisson Hotel & Convention Center Toluca located?

Located in the heart of Toluca, this hotel is within 2 mi (3 km) of Galerias Toluca, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida, and Centro De Arte Y Cultura. Museo del Alfeñique and Monument to Ignacio Zaragoza are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel & Convention Center Toluca Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 523 out of 950 reviews
Rating 8 - Good. 262 out of 950 reviews
Rating 6 - Okay. 105 out of 950 reviews
Rating 4 - Poor. 41 out of 950 reviews
Rating 2 - Terrible. 19 out of 950 reviews

Reviews

Verified

10/10 Excellent

Ariadna

Liked: Cleanliness, property conditions & facilities
Serene vibe, great location, spacious rooms, great staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and food, they have the live music on the patio, this was amazing, short but a very nice time in this property
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025
Verified

6/10 Okay

amy

Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ricardo

Disliked: Amenities
The bed and shower were very comfortable. The hotel is a little on the old side. Would be nice to see furniture and doors upgraded. The staff was indifferent at times. We had a doorbell ring on our first morning at 8:30 am with hotel worker announcing “Lavandería” which means laundry service. Told the front desk not to have anyone ring us….it just went in one ear and out the other. It’s a culture thing I guess
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff Excellent service from the staff
Stayed 1 night in May 2026
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , kind staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Hotel was great, some of the linens were old but clean
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac is no working perfect
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Elizabeth Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025
Verified

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
**********
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

juan

All good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Jay

Liked: Staff & service
Disliked: Cleanliness
Staff were excellent. The hotel is beautiful and has a lot of potential. However, there are several opportunities which made me leave to stay at a different hotel: The surrounding area has terrible odor (farm like) so the main lobby has very strong men’s cologne smell. The Starbucks is very limited in beverage and only cookies available (no pastries, sandwiches, or desserts that regular Starbucks have). In addition, they only accept cards and no cash. No drip coffee was ever available. I had to Uber to nearest Starbucks, The pool water looked unkept and unfiltered. My rooms floor was water stained and carpet was not fully vacuumed.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities
OK
Stayed 1 night in Dec 2025
Verified

8/10 Good

Norberto

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Israel

Liked: Cleanliness, property conditions & facilities
Room was ok, it did the trick, but the hotel didn’t have an elevator and I had someone who couldn’t go upstairs and they made it feel like a big deal to change rooms to a lower level room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025