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Radisson Hotel & Convention Center Toluca

4.0 star property
Colonial hotel with a fitness center and a 24-hour front desk

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Photo gallery for Radisson Hotel & Convention Center Toluca

Indoor pool
Studio Suite, 1 King Bed, Non Smoking, Garden Area | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby
Property map
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Air conditioning
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden Area

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, Garden Area

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160

What's nearby

  • Galerias Toluca - 5 min walk - 0.3 miles
  • The Cosmovitral - 3 min drive - 2.1 miles
  • San Carlos Golf Club - 4 min drive - 2.6 miles
  • Galerias Metepec Shopping Center - 5 min drive - 3.1 miles
  • Nemesio Díez Stadium - 5 min drive - 3.1 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Galerías Toluca - ‬9 min walk
  • ‪El Patio - ‬14 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Radisson Hotel & Convention Center Toluca

Upscale hotel near Galerias Metepec Shopping Center
You can look forward to a garden, an arcade/game room, and dry cleaning/laundry services at Radisson Hotel & Convention Center Toluca. The on-site international cuisine restaurant, Malinalco, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and an elevator
  • A banquet hall, a water dispenser, and 15 meeting rooms
Room features
All 250 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and travel cribs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 200 to 235 for adults and MXN 99 to 100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 12 2025 to May 18 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 to 235 for adults, and MXN 99 to 100 for children
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Frequently asked questions

Does Radisson Hotel & Convention Center Toluca have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from May 12 2025 to May 18 2025 (completion date subject to change).

Is Radisson Hotel & Convention Center Toluca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 300 per stay and a fee of MXN 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Radisson Hotel & Convention Center Toluca?

Self parking is free at this property.

What time is check-in at Radisson Hotel & Convention Center Toluca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Radisson Hotel & Convention Center Toluca?

Check-out is at noon.

Where is Radisson Hotel & Convention Center Toluca located?

Located in the heart of Toluca, this hotel is within 2 mi (3 km) of Galerias Toluca, Monument to Ignacio Zaragoza, and Modelo Museum of Science and Industry (MUMCI). Las Americas Plaza and The Cosmovitral are also within 3 mi (5 km).

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Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 294 out of 608 reviews
Rating 8 - Good. 195 out of 608 reviews
Rating 6 - Okay. 74 out of 608 reviews
Rating 4 - Poor. 32 out of 608 reviews
Rating 2 - Terrible. 13 out of 608 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Lucia Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good service
Stayed 1 night in Apr 2025

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
I think location is excellent if you want to do sgopping
Stayed 2 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
We booked for a one night stay. Felt safe and there is a Starbucks right nextdoor. Bed was comfy. They had hot water for showers. Loved exploring their garden and decor. Would recommend and would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
The hotel was great, the check in however was quite poor because we arrived early morning and the check in was strictly at 3pm which wasn't good because we had to wait long hours to get checked in on top of the flight we just had.
Stayed 2 nights in May 2025

10/10 Excellent

CARLOS ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025

4/10 Poor

Omar

Disliked: Cleanliness
Rooms had an unpleasant odor. No hot water. Linen and carpet did not appear super clean.
Stayed 1 night in May 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
8
Stayed 2 nights in May 2025

10/10 Excellent

JUAN

Liked: Cleanliness
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Property conditions & facilities
Recomendable
Stayed 2 nights in May 2024

8/10 Good

IGNACIO MILLAN

Liked: Amenities
R
Stayed 1 night in Nov 2024

10/10 Excellent

ARTURO BAÑOS

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Aug 2024

4/10 Poor

Juan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Staff helpful, fast and convenient check in, very clean areas everywhere The very bad: no remote for heater or tv available until I requested it, terrible Bed, lot of noise (renovations taking place since very early in the morning), terrible lighting, very dark room and bathroom. When I checked out a day earlier no question was asked by receptionist Would not stay here again

2/10 Terrible

Julieta

Disliked: Cleanliness, amenities, property conditions & facilities
The Room wasn’t clean and it was ugly,

10/10 Excellent

Jose J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one thing, it take to long to get hot water, is a waste of water in order to get hot water in the shower.
Stayed 1 night in Aug 2022

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción!
Stayed 1 night in Jun 2025

6/10 Okay

Roberto

Liked: Cleanliness, amenities
El hotel está muy grande y con muchas amenidades, pero le falta mucho mantenimiento. Pagué por una habitación suite con costo adicional y no servía la chapa del baño y la tuve que abrir con una tarjeta, así como las cortinas estaban desalineadas y no cerraban totalmente. El gimnasio estaba amplio pero no tenian agua para beber y falto de conservación. A la vuelta de hotel había una manta que decía que iban a agarrar al ratero si lo volvían a ver, no se sentía muy seguro el rumbo después de eso
Stayed 2 nights in May 2025

8/10 Good

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Se nota que están invirtiendo en remodelar, el hotel ya está quedando muy bien. Hay pequeños detalles que se pueden cuidar. Los baños son muy obscuros y la regadera fallaba. No probé los alimentos
Stayed 1 night in May 2025

6/10 Okay

Octavio

Disliked: Property conditions & facilities
Un hotel muy antiguo sin servicio de hielo y con poca iluminacion
Stayed 1 night in Jun 2025

8/10 Good

Mario

Liked: Cleanliness, amenities
Pesimo el personal de recepcion
Stayed 2 nights in May 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Faltan comercios
Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities
Restaurant muy limitado ,mal servicio de los meseros y quién sirve el desayuno en el buffet de malas y de mal modo
Stayed 1 night in May 2025

10/10 Excellent

jose antonio dominguez

Liked: Cleanliness, amenities, property conditions & facilities
Las áreas de entretenimiento el jardín la alberca
Stayed 1 night in May 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in May 2025

10/10 Excellent

ivan

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto!
Stayed 1 night in May 2025