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Radisson Hotel & Convention Center Toluca

4.0 star property
Colonial hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Radisson Hotel & Convention Center Toluca

Property map
Indoor pool
Lobby
Property map
Property map
The Radisson Hotel & Convention Center in Toluca's bustling shopping area offers international dishes at Malinalco restaurant, a garden, indoor pool, and WiFi. The vibrant atmosphere has earned enthusiastic reviews from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden Area

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 King Bed, Non Smoking, Garden Area

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Toluca, Radisson Hotel & Convention Center Toluca is in the city center. Modelo Museum of Science and Industry (MUMCI) and Museo del Alfeñique are cultural highlights, and travelers looking to shop may want to visit Galerias Toluca and Las Americas Plaza. The Cosmovitral and Planetario Parque de la Ciencia Fundadores are also worth visiting.
Visit our Toluca travel guideOpens in a new window
Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160

What's nearby

  • Galerias Toluca - 5 min walk - 0.3 miles
  • The Cosmovitral - 3 min drive - 2.1 miles
  • San Carlos Golf Club - 4 min drive - 2.4 miles
  • Galerias Metepec Shopping Center - 5 min drive - 3.1 miles
  • Nemesio Díez Stadium - 5 min drive - 3.1 miles

Getting around

  • Metepec Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Starbucks Drive Thru - ‬1 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪McCarthy's Irish Pub - Patio Toluca - ‬14 min walk
  • ‪Vips Patio Toluca - ‬14 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Radisson Hotel & Convention Center Toluca

Upscale hotel in a shopping district
You can look forward to a garden, an arcade/game room, and dry cleaning/laundry services at Radisson Hotel & Convention Center Toluca. The on-site international cuisine restaurant, Malinalco, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a billiards/pool table, and luggage storage
  • A front-desk safe, an elevator, and a water dispenser
Room features
All 250 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and travel cribs

Similar properties

Exterior

Holiday Inn Express Toluca by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 838 reviews
Holiday Inn Express Toluca by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Frequently asked questions

Does Radisson Hotel & Convention Center Toluca have a pool?

Yes, this property has an indoor pool.

Is Radisson Hotel & Convention Center Toluca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 300 per stay and a fee of MXN 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Radisson Hotel & Convention Center Toluca?

Self parking is free at this property.

What time is check-in at Radisson Hotel & Convention Center Toluca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Radisson Hotel & Convention Center Toluca?

Check-out is at noon.

Where is Radisson Hotel & Convention Center Toluca located?

Located in the heart of Toluca, this hotel is within 2 mi (3 km) of Galerias Toluca, Museo del Alfeñique, and Monument to Ignacio Zaragoza. Modelo Museum of Science and Industry (MUMCI) and Las Americas Plaza are also within 3 mi (5 km).

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Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 770 reviews
Rating 8 - Good. 232 out of 770 reviews
Rating 6 - Okay. 91 out of 770 reviews
Rating 4 - Poor. 37 out of 770 reviews
Rating 2 - Terrible. 14 out of 770 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Armando

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Lucia Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good service
Stayed 1 night in Apr 2025

6/10 Okay

amy

Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
I think location is excellent if you want to do sgopping
Stayed 2 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
We booked for a one night stay. Felt safe and there is a Starbucks right nextdoor. Bed was comfy. They had hot water for showers. Loved exploring their garden and decor. Would recommend and would stay here again.
Stayed 1 night in May 2025

8/10 Good

Norberto

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Agustin

Liked: Cleanliness
The food is tasteless.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
The hotel was great, the check in however was quite poor because we arrived early morning and the check in was strictly at 3pm which wasn't good because we had to wait long hours to get checked in on top of the flight we just had.
Stayed 2 nights in May 2025

10/10 Excellent

Deanamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

10/10 Excellent

CARLOS ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
There was this really loud crashing/explosion sound that started early in the morning (6AM) and continued throughout the day. Couldn’t figure out where it was coming from.
Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Disliked: Amenities
The bed and shower were very comfortable. The hotel is a little on the old side. Would be nice to see furniture and doors upgraded. The staff was indifferent at times. We had a doorbell ring on our first morning at 8:30 am with hotel worker announcing “Lavandería” which means laundry service. Told the front desk not to have anyone ring us….it just went in one ear and out the other. It’s a culture thing I guess
Stayed 3 nights in Jun 2025

4/10 Poor

Omar

Disliked: Cleanliness
Rooms had an unpleasant odor. No hot water. Linen and carpet did not appear super clean.
Stayed 1 night in May 2025

10/10 Excellent

JUAN

Liked: Cleanliness
.
Stayed 3 nights in Apr 2025

6/10 Okay

alex

Property is fine overall for what you pay. But it did have some major problems 1 shower door would hit the toilet if I was a bit fatter I would not fit. 2 pressure in toilet was dismal had to put water from shower. Did I tell you I could barely fit through the door to get in the shower. Other than that it was ok.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, excepto la comida del restaurante.
Alberca
Jardín
Stayed 1 night in Oct 2025

6/10 Okay

MARIA YESENIA

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
El hotel es muy bonito. Principalmente lo escogí porque llevo a mi mascota y aquí si los aceptan; pero en general los chicos de la recepción son muy groseros y en la habitación que me asignaron la TV no tenía acceso a internet por más que la conecte, además era muy pequeña. El hotel cuenta con dispensadores de jabón, acondicionador y shampoo. El jabón olía muy desagradable les comenté en la recepción y según lo iban a cambiar al igual que se haría el servicio de limpieza a la habitación; pero todo seguía igual.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia y camas blandas
Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo Parra

Liked: Staff & service, amenities, property conditions & facilities
Instalaciones limpias y agradables
Stayed 1 night in Oct 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La puerta del baño no cerraba totalmente.
Stayed 2 nights in Oct 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia fue buena, solo que la alberca no estaba totalmente limpia.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel muy limpio y comodo
Stayed 3 nights in Sep 2025

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