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Radisson Hotel & Convention Center Toluca

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Photo gallery for Radisson Hotel & Convention Center Toluca

An indoor swimming pool with a glass ceiling, surrounded by greenery and a tiled floor. - Radisson Hotel & Convention Center Toluca (Toluca)
A spacious indoor garden with a glass ceiling, various plants, and a central gazebo. - Radisson Hotel & Convention Center Toluca (Toluca)
A spacious atrium with a central garden, a staircase, and a modern design with white walls and metal railings. - Radisson Hotel & Convention Center Toluca (Toluca)
A multi-level hotel lobby with a central atrium featuring a large tree sculpture, a seating area with sofas, and a display of ornate vases. - Radisson Hotel & Convention Center Toluca (Toluca)
A statue of a figure holding a birdcage, surrounded by lush greenery and decorative vases in a spacious atrium. - Radisson Hotel & Convention Center Toluca (Toluca)
Luxury
4.0 star property
8.6

Excellent

Upscale hotel in a shopping district

You can look forward to a garden, an arcade/game room, and dry cleaning/laundry services at Radisson Hotel & Convention Center Toluca. The on-site international cuisine restaurant, Malinalco, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive King Room

A hotel room with a bed, a desk, a chair, and a nightstand.

Executive King Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Two Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Room with Two Double Beds

9.2 out of 10
Wonderful
(41 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Junior King Suite

A hotel room with a bed, a desk with a chair, a TV, a small seating area with a couch, and a window with curtains.

Executive Junior King Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room with Two Double Beds

Room

Executive Room with Two Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

A hotel room with a large bed, bedside table, desk, chair, and a small wooden stool.

Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Extended Stay Room with Two Double Beds and Kitchenette

Room

Extended Stay Room with Two Double Beds and Kitchenette

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible Room with Two Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Accessible Room with Two Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Toluca, Radisson Hotel & Convention Center Toluca is in the city center. The area's natural beauty can be seen at Nevado de Toluca National Park and Metropolitan Bicentennial Park, while Modelo Museum of Science and Industry (MUMCI) and Museo del Alfeñique are cultural highlights. Centro De Arte Y Cultura and Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida are also worth visiting. Visit our Toluca travel guide
Map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160

What's nearby

  • Galerias Toluca
    5 min walk - 0.3 miles
  • Centro De Arte Y Cultura
    3 min drive - 1.7 miles
  • Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    4 min drive - 1.4 miles
  • Galerias Metepec Shopping Center
    7 min drive - 5.4 miles
  • Nemesio Díez Stadium
    8 min drive - 4.5 miles

Getting around

  • Metepec Station
    7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    18 min drive

Restaurants

  • McDonald's
    8 min walk
  • Starbucks
    13 min walk
  • Food Court
    9 min walk
  • Starbucks Drive Thru
    1 min walk
  • Experiencia Gourmet
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Radisson Hotel & Convention Center Toluca have a pool?

Yes, this property has an indoor pool.

Is Radisson Hotel & Convention Center Toluca pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 300 per stay and a fee of MXN 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel & Convention Center Toluca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Radisson Hotel & Convention Center Toluca?

Check-out is at noon.

Where is Radisson Hotel & Convention Center Toluca located?

Located in the heart of Toluca, this hotel is within 2 mi (3 km) of Galerias Toluca, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida, and Centro De Arte Y Cultura. Museo del Alfeñique and Monument to Ignacio Zaragoza are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Radisson Hotel & Convention Center Toluca Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 560 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patio area was beautiful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Radisson. I was in a ground floor room that overlooked one of the indoor garden areas. The hotel is big but it has nice areas to hang out in. I enjoyed the pool. The heat in the room didn't work and there weren't any towels in the room, so be sure to check that BEFORE you are in the shower.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Serene vibe, great location, spacious rooms, great staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and food, they have the live music on the patio, this was amazing, short but a very nice time in this property
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The hotel is a little dated, but still nice. The restaurant service was slow, and the food was just okay, but good enough if you don’t feel like leaving the hotel. The pool area is definitely nice and the gym is located there too. You have to ask hotel staff to let you in and out, so that’s a little inconvenient. We were in a quiet part of the hotel and our room had a nice sitting area. Overall, an okay stay.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
If you’re looking for rest and quiet, this is not the place for you. They have two party venues that are not sound proof and we heard them party all night. The hallways echo and you can hear anyone walking and talking. Beds are spring mattresses, old, uneven, and the pillows are hard and lumpy. No elevator in the property, but only two floors. But the room was clean and well-located. Parking is included, so that was nice too. There’s a very nice indoor garden and a pool. There’s also a mall just 10 minutes away walking or 5 minutes driving. Our room had a terrible smell, but the staff moved us to a different room without any issues. Not the worst experience, but also not what the pictures and reviews made it seem.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property is nice conveniently located right next-door to a Starbucks. Inconveniently they have three Radisson vans that do not provide transportation to and from the airport despite having them. apparently the agreement is between the Radisson Hotel and the Mexican airline Volaris staff, staying in the hotel, but not guest despite going to the same location. A plus is that— They do allow you to leave your luggage while you’re waiting for check-in time which is very convenient and gives you an opportunity to go check out the city.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!! My parents were very happy and they enjoyed their stayed
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and very kind. I didn’t make it to the buffet but did make it to the dinner and it was delicious.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff Excellent service from the staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Ok
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , kind staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel was great, some of the linens were old but clean
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice my only complaint was there was no refrigerator in the room
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
**********
Stayed 1 night in Apr 2026