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Fiesta Americana Hacienda Ixtapan de La Sal

4.5 star property
Luxury hotel with 2 outdoor pools and free valet parking

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Photo gallery for Fiesta Americana Hacienda Ixtapan de La Sal

Terrace/patio
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
2 bars/lounges, rooftop bar, cocktail bar
Room, 1 King Bed, Mountain View | Pillowtop beds, in-room safe, desk, laptop workspace
Banquet hall

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Gym
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, 2 Queen Beds, Terrace

Junior Suite, 2 Queen Beds, Terrace | Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds, Terrace

Highlights

Separate sitting area
Connecting rooms available
Plasma TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Terrace

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Terrace

Highlights

Balcony
Separate sitting area
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Pillowtop beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Terrace

Highlights

Separate sitting area
Connecting rooms available
Plasma TV
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

Highlights

Separate sitting area
Connecting rooms available
Free cribs/infant beds
Plasma TV
Sofa bed
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Connecting rooms available
Plasma TV
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

Highlights

Balcony
Separate sitting area
Connecting rooms available
Plasma TV
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Pool View

Highlights

Separate sitting area
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Designer toiletries
Hair dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Garden View

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Ceiling fan
Pillowtop bed
Designer toiletries
Hair dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mountain View

Highlights

Separate sitting area
Connecting rooms available
Free cribs/infant beds
Plasma TV
Pillowtop bed
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Connecting rooms available
Plasma TV
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Ceiling fan
Designer toiletries
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Jose Maria Morelos 44, Fraccionamiento Bugambilias, Ixtapan de la Sal, MEX, 51900

What's nearby

  • Ixtapan Aquatic Park - 7 min walk - 0.4 miles
  • Balneario Municipal - 12 min walk - 0.7 miles
  • Tonatico Municipal Pool - 7 min drive - 4.7 miles
  • Our Lady of Tonatico Church - 8 min drive - 5.6 miles
  • La Estrella Caves - 19 min drive - 11.9 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive

Restaurants

  • ‪Ixtapan de la Sal - ‬11 min walk
  • ‪Restaurante - Arcoiris - ‬8 min walk
  • ‪Los tulipanes - ‬8 min walk
  • ‪Restaurante los Soles-Marriott Ixtapan - ‬2 min walk
  • ‪Pepes Pizza Pasta - ‬12 min walk

About this property

Fiesta Americana Hacienda Ixtapan de La Sal

Luxury family-friendly hotel in the mountains
A poolside bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Fiesta Americana Hacienda Ixtapan de La Sal. For some rest and relaxation, visit the sauna. The on-site local and international cuisine fine-dining restaurant, Moxaico, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free valet parking, plus self parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and express check-out
  • Express check-in, concierge services, and a foosball table
  • Guest reviews say great things about the helpful staff
Room features
All 189 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like desk chairs and separate sitting areas.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 32-inch plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered valet parking on site
  • Secured, covered self parking on site (USD 7 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: USD 24 for adults and USD 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Moxaico
  • Pool Bar
  • Stelaris Coktail Lounge

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (4,069 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 8:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 1 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Hallway
  • Sauna
  • Spa
  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children
  • Covered self parking fee: USD 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ixtapan Del Sol

Frequently asked questions

Does Fiesta Americana Hacienda Ixtapan de La Sal have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Fiesta Americana Hacienda Ixtapan de La Sal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Fiesta Americana Hacienda Ixtapan de La Sal?

Valet parking is free at this property.

What time is check-in at Fiesta Americana Hacienda Ixtapan de La Sal?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 8:00 AM–3:00 PM for a fee.

What time is check-out at Fiesta Americana Hacienda Ixtapan de La Sal?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Fiesta Americana Hacienda Ixtapan de La Sal located?

Located in the mountains, this family-friendly hotel is 25.4 mi (40.9 km) from Ruins of Teotenango.

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Fiesta Americana Hacienda Ixtapan de La Sal Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1015 reviews
Rating 8 - Good. 267 out of 1015 reviews
Rating 6 - Okay. 126 out of 1015 reviews
Rating 4 - Poor. 70 out of 1015 reviews
Rating 2 - Terrible. 60 out of 1015 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to go with family, specially with little children.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Great staff. Very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels kids friendly

Excelente hotel para ir con niños
Stayed 2 nights in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities
Nice place, clean and Friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Indira Sahrai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025

8/10 Good

Jafet

Liked: Cleanliness, staff & service
Amazing hotel, but needs a lot of maintenance.
Stayed 2 nights in Mar 2025

8/10 Good

Gus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2025

8/10 Good

DANIEL

Liked: Staff & service, property conditions & facilities
Hotel was fine, but main pool was kind of dirty
Stayed 1 night in Mar 2025

10/10 Excellent

Paulina

Ok
Stayed 3 nights in Mar 2025

8/10 Good

carlos rodriguez

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff excellent, always trying to please you. Property needs a lot of investing (more than 10 years ago I stayed and everything was great at the property). Not many guests this time, I imagine they have a lot to do in marketing to promote the hotel, at the same time they should renovate it (we had to change room due to a lack of AC and 2nd room had a water leak.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds.
Stayed 2 nights in Mar 2025

6/10 Okay

Victor

Liked: Room comfort

Too expensive vs what they offer

They emailed me, told them we were staying for our anniversary but they didnt prepare anything. Common areas need repair. Bar was closed at 10pm on independence day of all days! Definitely not worth the price.
Stayed 2 nights in Sep 2024

8/10 Good

Paulina

Liked: Staff & service, amenities, property conditions & facilities
Telarañas por todos lados, principalmente en los jardines
Stayed 1 night in Jul 2025

6/10 Okay

Irma

Liked: Staff & service, amenities
El hotel esta muy viejo, las habitaciones muy austeras, por el precio 4950, se me hizo caro no hay valet parking tienes que ir a estacionar tu auto en frente, la recepción super lenta, sin embargo el personal es muy amable , el restaurante super rico y excelente servicio.
Stayed 1 night in Jul 2025

10/10 Excellent

Adan Jeronimo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Esta en proceso de remodelación va quedar muy bien !!
Stayed 1 night in Jul 2025

6/10 Okay

Consuelo

Liked: Amenities
La televisión de la habitación no sirvió durante toda la estancia, lo reportamos dos veces y nos comentaron que irían a repararlo, cosa que jamás ocurrió
Stayed 1 night in Jul 2025

6/10 Okay

Joaquin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Vecinos muy ruidosos que quisieron abrir nuestra habitación por afuera y luego desde su habitación a la 11 de la noche, lo cual nos asustó mucho. Necesita mantenimiento en ciertas áreas y el check out y check in muy lentos. Para ir en pareja mejor otro hotel, si prefieres ir con niños creo que es una gran opción ya que es gigante y tiene un buen de amenidades
Stayed 1 night in Jul 2025

4/10 Poor

Rolando Salvador García

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Decepcionante la estancia en este hotel. He estado en cadenas del grupo posadas, Fiesta inn y el brisas en Ixtapa Zihuatanejo, pero este de Ixtapan de la sal se lleva todos los defectos. Anteriormente el Marriot aunque descuidado servían los servicios como la alberca interior (ahora la están reparando y nunca avisaron que no servía) el Servicio de restaurante (ahora atienden en el bar) pésimo. Pero lo mas importante es que antes los cuartos contaban con aire acondicionado el cual es indispensable en un hotel de esta categoría y precio. Ya que yo me fui con la finta de que como ya había ido al Marriot ahí mismo, jamás me imaginé al momento de mi llegada que no tuvieran aire y el personal unos decían que si había habitaciones con aire y otros sin aire que porque una política del grupo posadas era que ningún cuarto tuviera aire (jamás imaginé tanta estupidez en un lugar que luego supera los 35°C). La atención del personal muy ineficiente, solo hubo una sola chica (Alelí) quien mostró empatía con nosotros ante tantas desgracias. Cuento con fotos de las escaleras del estacionamiento quien casi mi esposa pierde la vida al resbalarse. Nos quedamos sin agua sin previo aviso por parte de la recepción y el lavabo tapado eternamente ya ni lo quisimos reportar, ya que nosotros parecíamos contratistas notificando todos los desperfectos. Por favor, antes de reservar en este hotel verifiquen que todo esté funcionando y si no, repórtenlo ante las autoridades competentes.
La escalera del estacionamiento aunque muy pintada estaba en pésimas condiciones y una persona
Una persona con sobrepeso no cabe en ellas o le cuesta mucho trabajo bajarlas
Los contactos estaban expuestos y con la lluvia podrían ocasionar accidentes ya que estaban muy próximos al metal de la escalera
Stayed 2 nights in Jul 2025

10/10 Excellent

erika

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones agradables, limpieza, atención amable y pronta, ubicación muy buena y sus areas de entretenimiento infantiles muy útiles. Sin duda volveré.
Stayed 3 nights in Jul 2025

10/10 Excellent

jesus irene

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y con muchas areas para los niños.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Esta lindo pero el servicio es muy lento en los restaurantes y bar del hotel
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio y limpieza, aunque pocas opciones en alimentos. Quizá porque no era fin de semana
Stayed 4 nights in Jun 2025

10/10 Excellent

nelly natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la atención del personal
Stayed 1 night in Jul 2025