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Hotel Tonancalli

3.0 star property
Guests dine on authentic local cuisine at the hotel's restaurant before stepping out to the terrace for a breath of fresh mountain air in Agua Fría

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Photo gallery for Hotel Tonancalli

Exterior - Hotel Tonancalli (Valle de Bravo)
Standard Room, 2 Queen Beds | Free cribs/infant beds - Hotel Tonancalli (Valle de Bravo)
Reception - Hotel Tonancalli (Valle de Bravo)
Exterior - Hotel Tonancalli (Valle de Bravo)
Restaurant - Hotel Tonancalli (Valle de Bravo)
Hotel Tonancalli provides a peaceful escape in Agua Fría where travelers can relax on the welcoming terrace after sampling regional dishes at the restaurant. The property offers WiFi connectivity throughout public spaces for those needing to stay connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free cribs/infant beds

Standard Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Terrace/patio

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Agua Fría, a neighborhood in Valle de Bravo, is home to Hotel Tonancalli. Valle de Bravo Go Kart Track and Rancho Avandaro Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Valle de Bravo Dam and El Molino Waterfall. Ready for a night out? Consider Hridaya Club Garden and Jardín El Tlapeue. Visit our Valle de Bravo travel guide
Map
Francisco González Bocanegra No. 312, Co. Centro, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam
    Valle de Bravo Dam
    9 min walk - 0.5 miles
  • Central Square
    3 min walk - 0.2 miles
  • Saint Francis of Assisi Church
    3 min walk - 0.2 miles
  • Museum Joaquin Arcadio Curroc Valle de Bravo
    5 min walk - 0.3 miles
  • Sanctuary of Santa Maria Ahuacatlán
    15 min walk - 0.8 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    82 min drive

Restaurants

  • Licho
    4 min walk
  • La palma de valle
    3 min walk
  • Blue Bar
    2 min walk
  • Bar capri
    4 min walk
  • La Estación Restaurante
    1 min walk

About this property

Hotel Tonancalli

Hotel located in Agua Fría
Hotel Tonancalli provides amenities like a terrace and a restaurant. Guests can connect to free WiFi in public areas.
Room features
All guestrooms at Hotel Tonancalli have comforts such as air conditioning, in addition to amenities like free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Free infant beds, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • In-room crib

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Tonancalli pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Tonancalli doesn't offer parking.

What time is check-in at Hotel Tonancalli?

Check-in start time: 1:00 PM; Check-in end time: 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Tonancalli?

Check-out is at noon.

Where is Hotel Tonancalli located?

Located in Agua Fría, this hotel is within a 5-minute walk of Artisan Market and Saint Francis of Assisi Church. Central Square and Museum Joaquin Arcadio Curroc Valle de Bravo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tonancalli Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

7.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 175 reviews
Rating 8 - Good. 56 out of 175 reviews
Rating 6 - Okay. 31 out of 175 reviews
Rating 4 - Poor. 20 out of 175 reviews
Rating 2 - Terrible. 17 out of 175 reviews

Reviews

Verified

10/10 Excellent

Rafael

Great city, great hotel, nice amenities in the room… personnel did it well, but one day you (owner &
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, room comfort
Verify the location of the room in the building: some have better view than others, ours with balcony was very noisy during weekends. Others get sunny sunset that is amazing.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the old rustic feel of the room and the property in general. The rooms was beautiful and large. We also loved the amazing breakfast served when we were there. Large portions, delicious and great service. We also got to meet the owner, and she was a delight to speak with. I highly recommend this hotel!
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Ana María

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the downtown arra
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Sergio

Walkable
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located. Clean and nicely decorated . Very friendly staff. Quite noisy during weekend nights but worth the balcony option overlooking the street.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were the only people staying there some nights, so very quiet. Owner and employees only spoke Spanish so unable to ask about things to do or highlights. Breakfast only on the weekends. We asked to use the kitchen, refrigerator or microwave to make our owk breakfast but the answer was no.
Stayed 6 nights in Feb 2025
Verified

2/10 Terrible

Wilfrido

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything about my stay or the staff or the facility.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Staff & service

Unfriendly front desk clerk, unwilling to help.

The website says that the price includes breakfast. It does not. There is a restaurant in the hotel that was never open the whole time we were there. The lady who checked us in seemed to be bothered that we had actually shown up since the room was pre paid. She did not want to offer extra towels. She said the front door closes at 10 PM and we would not be allowed back in the hotel if we arrived after 10 PM, even though the watch man said there is someone willing to open up for guests 24 hours a day. There was plenty of hot water which was nice after a long hike in the butterfly sanctuary.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Maria Teresa Dávila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No nos abrieron en el hotel, dejaron q hiciéramos la reservación 10:20pm y al llegar no nos abrieron y su excusa fue que el chek in es antes de las 10 pm
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Eduardo Erick

Disliked: Staff & service, amenities
Falta de comunicación del personal, no estaban enterados de la reserva y se tardaron en entregar la habitación
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Karen janeth

Disliked: Amenities, property conditions & facilities
En expidia no te muestra la opcion de cama king side, solo muestra dos camas dobles
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Marco Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
No me respetaron la reservación, ( código de reservación 73333843288820 ) llegue al hotel durante la noche y me dijeron que ya estaba todo lleno, perdí tiempo en la búsqueda de otro hotel y con los costos elevados por la premura, me comunique a los teléfonos de Expedia ( 800-461-1300 y 800-953-0313 ) y jamás me pudieron resolver lo del reembolso. Terrible página para hacer reservaciónes, no la recomiendo en lo más mínimo.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marine

Liked: Cleanliness, staff & service
Muy buena ubicación. El personal muy amable; las camas cómodas, las habitaciones amplias aunque con un poco de olor a humedad.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba sucia , olia todo muchisimo a humedad los baños estan supeer chiquitos , todo el hotel se ve sucio , la persona que nos recibió nos trato pesimo y grosera , nos tardo media hora en darnos una habitación y queria dar otra habitacion que no era la que yo reserve , cuando le dije que eso no pagamos con gesto muuuy molesto nos dijo "bueno si eso dicen tengo otra mejorcita" y nos dio otra que igual estaba fea y mugrosa pero no olia tanto a humedad y si era la cama que king ,casi nos aventó las llaves , una actitud terrible , para nada se ve como esta en las fotos , peroooo para NADAAA . Mi peor hospedaje , jamas volveria ahi .
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Mario Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Buena noche Para empezar la encargada del hotel no nos esperaba a nuestra llegada, nos dio dos habitaciones que no tenía preparadas estaban sucias (con arañas y polvo)y olían a humedad, al pedirle q las limpiara nos dijo q así estaba limpias y que eran las únicas que tenía por que no sabía que llegaríamos además de que todas las instalaciones estaban sucias con basura y olía a sucio y mucho a humedad, las instalaciones están descuidadas muchas hojas y plantas secas, no sirvió su boiler solo había agua fría y para colmo no contaba con alberca y en la publicación del hotel viene una alberca, nada que ver sus fotos con la realidad y al cuestiónale a la encargada sólo sonríe y dice que no sabe por qué está esa foto ahí… En conclusión el costo de las habitaciones estuvo muuuuuuyy elevado para lo que es en realidad sus instalaciones. Tuvimos la intención de cancelar la reserva por que al llegar no era lo que reservamos pero desgraciadamente no tienen una política en su itinerario donde mencione que podemos cancelar por incumplimiento del arrendatario ya que en cualquiera de las opciones nosotros perdíamos dinero y se nos hizo injusto tener que estar ahí con niños cuando no era lo que necesitábamos por lo pido su apoyo para saber qué procede en este caso donde fue incumplimiento por parte del hotel. En espera de su comprensión y apoyo Saludos
No tiene alberca
Es su única “área verde” todo sucio descuidado
Instalaciones sucias con arañas otros bichos y humedad
Instalaciones sucias
Stayed 1 night in Nov 2025
Verified

4/10 Poor

V*** SUP FLOR DE IRIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Mala experiencia, no tenían los datos de la reserva, la habitación tenía olor a humedad, sin internet.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Bibiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La verdad fue una estadía horrible ! Muy sucio , las toallas blancas para el baño manchadas de amarillo, los cuartos con olor fuerte a humedad , olían feo las almohadas y colchas manchadas, las instalaciones ya vieja y sin mantenimiento. Yo no sé porque si se dedican a la hoteleria no le dan mantenimiento a las instalaciones y hacen que el huésped tenga una experiencia agradable. Nada que ver con las fotos que muestran, en las fotos se ve un hotel muy bonito y limpio y nada que ver. Lo único bueno que tienen es la ubicación pero no tienen estacionamiento
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Dania Aylin

Liked: Cleanliness, staff & service
La habitación muy sencilla, no hubo un check in tal cual, pero agradecemos que la señora que nos atendió fue muy amable y nos dejó tomar la habitación para dejar nuestro equipaje. Por lluvias el hotel no está al 100, la terraza está cerrada.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atención tan amable de la Sra. Rossy. no hay estacionamiento, pero nos reservo un espacio enfrente del hotel para nuestro auto.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness

Limpieza da mucho que desear.

El precio mostrado en línea es considerablemente más costoso de los precios exhibidos en mostrador (75% más caro) Estuve 2 noches, la primera fue muy mala ya que el olor a humedad en la habitación era muy desagradable y la limpieza daba mucho de que hablar. Al día siguiente me cambiaron de habitación y en general fue aceptable. No hay estacionamiento así que debes tomar precauciones y la ubicación es muy buena, a exactamente 2 calles de la plaza principal.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
LA ESTANCIA FUE BUENA Y MUCHA TRANQUILIDAD.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Raul

Liked: Property conditions & facilities
Muy bonita
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Limpiar salas

Limpiar su Sala de la recepción y salas en las recámaras
Stayed 1 night in Mar 2025