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Hotel El Rebozo

3.5 star property
Golfers tee off on the adjacent course while others enjoy spa treatments to unwind after exploring the local area by bicycle

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Photo gallery for Hotel El Rebozo

Front of property - Hotel El Rebozo (Valle de Bravo)
Exterior - Hotel El Rebozo (Valle de Bravo)
Outdoor pool - Hotel El Rebozo (Valle de Bravo)
Daily breakfast for a fee - Hotel El Rebozo (Valle de Bravo)
Breakfast served, Mexican cuisine - Hotel El Rebozo (Valle de Bravo)
Hotel El Rebozo in Balcones' heart welcomes families and golf lovers. Start with breakfast at Asi es mi tierra, then enjoy spa treatments or golf. Free WiFi keeps you connected, and the arcade entertains all ages. Bike rentals make exploring easy.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Balcones, a neighborhood in Valle de Bravo, Hotel El Rebozo is next to a golf course. Velo de Novia Waterfalls and El Molino Waterfall reflect the area's natural beauty and area attractions include Valle de Bravo Go Kart Track and Piedra Herrada Monarch Butterfly Sanctuary. Ready for a night out? Consider Rosmarino Forest Garden and Hridaya Club Garden. Visit our Valle de Bravo travel guide
Map
Carret. Libre Circuito Avandaro Km 6.5, Fracc. Avandaro, Valle de Bravo, MEX, 51200

What's nearby

  • Velo de Novia Waterfalls
    Velo de Novia Waterfalls
    11 min drive - 2.1 miles
  • Valle de Bravo Dam
    Valle de Bravo Dam
    19 min drive - 3.1 miles
  • El Molino Waterfall
    35 min drive - 4.7 miles
  • Central Square
    64 min drive - 7.5 miles
  • Saint Francis of Assisi Church
    64 min drive - 7.5 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    99 min drive

Restaurants

  • Piola Avandaro
    8 min drive
  • Dipao
    7 min drive
  • El Puntico
    8 min drive
  • Bistró Isabel
    8 min drive
  • Viva España Cocina Española
    8 min drive

About this property

Hotel El Rebozo

Family-friendly hotel located in Balcones
An adjacent golf course, a terrace, and a garden are just a few of the amenities provided at Hotel El Rebozo. Indulge in a facial and a massage at the onsite spa. The on-site Mexican cuisine restaurant, Asi es mi tierra, serves breakfast. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A banquet hall, a 24-hour front desk, and a front-desk safe
  • Barbecue grills, newspapers in the lobby, and outdoor furniture
Room features
All guestrooms at Hotel El Rebozo have thoughtful touches such as fireplaces and separate sitting areas, as well as amenities like free WiFi and separate dining areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Separate sitting areas, separate dining areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily breakfast available 8:00 AM to 1:00 PM for a fee: MXN 200 for adults and MXN 400 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Asi es mi tierra

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately MXN 200 for adults and MXN 400 for children
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from January 01 to February 28

Property is also known as

El Rebozo Valle de Bravo
Hotel El Rebozo
Hotel El Rebozo Valle de Bravo
Hotel El Rebozo Hotel
Hotel El Rebozo Valle de Bravo
Hotel El Rebozo Hotel Valle de Bravo

Frequently asked questions

Does Hotel El Rebozo have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Rebozo pet-friendly?

Yes, Hotel El Rebozo allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 250 per pet, per night. Service animals are exempt from fees.

How much is parking?

Hotel El Rebozo doesn't offer parking.

What time is check-in at Hotel El Rebozo?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hotel El Rebozo?

Check-out is at 1 PM.

Does Hotel El Rebozo provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Rebozo located?

Located in Valle de Bravo, this family-friendly hotel is 2.1 mi (3.4 km) from Velo de Novia Waterfalls, and within 6 mi (10 km) of Valle de Bravo Go Kart Track and El Molino Waterfall. Artisan Market and Valle de Bravo Dam are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Rebozo Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 95 out of 224 reviews
Rating 8 - Good. 77 out of 224 reviews
Rating 6 - Okay. 28 out of 224 reviews
Rating 4 - Poor. 16 out of 224 reviews
Rating 2 - Terrible. 8 out of 224 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, beautiful area. Staff was awesome
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Sergio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far from the pictures, no hot water for shower, no one answer in the reception, at night security sleeping no one open the garage for entrance
Stayed 1 night in Oct 2022
Verified

6/10 Okay

cesar

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hot water is not always available, there where large spiders on the room, internet service is quite unstable.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Eduardo

Liked: Cleanliness
Alberca agua fría
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Guillermo Nieto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia terrible. Mi esposa, hija y yo llegamos en pascua a pasar una semana tranquilos en la alberca. Cuando llegamos nos encontramos con la sorpresa de que la caldera de la alberca no servía, el agua estaba helada, pero ese no fue el único problema. Tanto la alberca como el chapoteadero estaban tan sucios que tenían lama. Las sombrillas del área de la alberca están rotas y tienen un jacuzzi abandonado, con basura y roto. Fui al front desk y me comentaron que no podían hacer nada, por lo que pedí el reembolso de mi estancia y me comentaron que únicamente lo podían hacer si Expedia se hacía responsable por el mismo. Afortunadamente la atención al cliente de Expedia fue IMPECABLE. Me ayudaron mucho, a pesar que tuve que hacer de traductor porque el personal del hotel no hablaba inglés. Salí ese mismo día del hotel a buscar uno mejor. No lo recomiendo en absoluto.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

CARLOS

Liked: Cleanliness
Muy bien la habitación, bellísima vegetación, muy buena zona
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena nuestra estancia Buen servicio y muy agradable nuestra estancia.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Un lugar lindo
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Eric Manuel

Liked: Cleanliness, staff & service
La propiedad es muy bonita, lastima se administración que tiene que la esta destrozando, la alberca totalmente sucio, no tiene atencion de ningun tipo y según los mismos comentarios de los empleados no se limpia desde hace meses, el agia sucia, llena de basura de todo tipo, desde ojas a hasta lo que se te pueda ocurrir. Jacuzzi totalmente destruido, abandonado, socio, diria que asquerosos, agua sucio estancada y de color amarillento, lleno de hojas, simplemente inservible. Ocupamos dos habitaciones ambas con tina de baño con hidromasaje, pues ninguna de las dos funcionan, totalmente initules, solo son un hoyo en la habitación, además no cuentan con agua caliente porque la administración no permite encender el boiler, por esa parte es un total desastre. El personal gracias a ellos es que se mantiene el hotel pues son muy bienos realmente, todos los clientes quejandose y ellos los pobres dando excusas a cosas que se les escapan de las manos. Realmente la construcción necesita urgentemente que le den mantenimiento, el la sañida de la habitación filtracion del piso de arriba. Lo unico realmente bello es el jardín, pero a no ser que vayas de vacaciones para ser un nogmo de jardin no lo recomiendo más que máximo pasar una noche y eso si no encuentras otro lugar. Jamás volveria ni unque me lo regalen. Sábanas y fundas rotas y muy viejas, las chicas hacen maravillas para cubrir todo con mucha delicadeza pero la realizad es que la administración no sirve para nada.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Eréndira

Liked: Cleanliness, staff & service, property conditions & facilities
Tener más personal en la cocina
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Fabián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los chilaquiles estuvieron buenos..
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Buena atención. El baño no refleja lo que es la habitación. Muy incómodo.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

OMAR JOSUE

Liked: Cleanliness, amenities, property conditions & facilities
que en las descripciones se anunciaba desayuno incluido y no se cumplió, además la habitación dice para 4 personas y solo aceptaban 2 y las otras 2 se tenia que pagar extra.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Isauro Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación con tina, solo decorativa,personal muy amable, desayuno le falta más sabor.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No lo consumi
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está hermoso. Acogedor, lastima que está un poco alejado de las zonas conocidas de valle de bravo. Pero es seguro que regreso
Stayed 1 night in Aug 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Pocos huéspedes y por lo tanto a veces no hay servicio de cocina y la alberca con mucha hojarasca.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Sebastian

Liked: Cleanliness, amenities
Muy lindo hotel. Sobre todo sus jardines. Para mejorar: deben avisar de alguna manera que hay recargo por mascotas de 450 pesos
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Maria Jose

Liked: Cleanliness, amenities, property conditions & facilities
No hubo servicio de restaurante para desayunar y cenar
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Claudia Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy lindo, genial para descansar. Nos atendieron muy bien, el personal fue muy amable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maribel

Liked: Cleanliness
El lugar es hermoso sin duda regresaría
Stayed 1 night in Jul 2025
Verified

8/10 Good

Maria Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Muy cómoda la cama y un cuarto muy espacioso
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El transporte, si no vas en carro , muy difil el transporte, no hay taxis de plataforma, y los taxis normales , muy escasos y caros
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, amenities, property conditions & facilities
El toque campirano es precioso, rodeado de naturaleza y tranquilidad y todo el personal es súper amable
Stayed 2 nights in May 2025