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Hacienda San Martín

3.5 star property
Hotel in Ocoyoacac with a 24-hour front desk and a coffee shop

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Photo gallery for Hacienda San Martín

Interior
Chapel
Premium bedding, desk, blackout drapes, soundproofing
Interior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Room, 1 Queen Bed

Junior Room, 1 Queen Bed | Living area | 32-inch flat-screen TV with cable channels, TV, heated floors

Junior Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Carretera Toluca-México, Km. 44, Hacienda San Martín Lt.12, Ocoyoacac, MEX, 52740

What's nearby

  • Las Plazas Outlet Lerma - 5 min drive - 4.2 miles
  • La Marquesa National Park - 7 min drive - 4.9 miles
  • Plaza Sendero Toluca - 12 min drive - 8.2 miles
  • Centro Dinámico Pegaso - 19 min drive - 15.2 miles
  • Galerias Metepec Shopping Center - 22 min drive - 15.0 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Los Cochinitos - ‬4 min drive
  • ‪Fogon do Brasil - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Santo Capricho - ‬5 min drive

About this property

Hacienda San Martín

Property highlights
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hacienda San Martín. The on-site restaurant offers breakfast and light fare. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), express check-out, and a banquet hall
  • 1 meeting room, luggage storage, and a 24-hour front desk
  • Wedding services, a TV in the lobby, and tour/ticket assistance
Room features
All guestrooms at Hacienda San Martín offer perks such as premium bedding and heated floors, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Heated floors, heating, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (MXN 50 per stay; includes in/out privileges)
  • Valet parking on site (MXN 50 per stay; includes in/out privileges)
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: MXN 50 per stay (in/out privileges)
  • Valet parking fee: MXN 50 per stay (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per night
  • Firewood fee: MXN 290 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hacienda San Martín Hotel Ocoyoacac
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín Hotel Ocoyoacac

Frequently asked questions

Is Hacienda San Martín pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda San Martín?

Self parking is available for MXN 50 per stay. Valet parking is available for MXN 50 per stay.

What time is check-in at Hacienda San Martín?

Check-in begins at 3 PM.

What time is check-out at Hacienda San Martín?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hacienda San Martín located?

Situated in Ocoyoacac, this hotel is within 12 mi (20 km) of Las Plazas Outlet Lerma, La Marquesa National Park, and Rancho Magico. Plaza Sendero Toluca is 10.7 mi (17.3 km) away.

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Hacienda San Martín Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 62 out of 118 reviews
Rating 8 - Good. 25 out of 118 reviews
Rating 6 - Okay. 8 out of 118 reviews
Rating 4 - Poor. 13 out of 118 reviews
Rating 2 - Terrible. 10 out of 118 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Super charming. Spacious. Staff is very professional. Tasty food nicely presented. Lots of character in the historical building. Very private and peaceful.
Stayed 2 nights in Apr 2025

10/10

That only thing I didn't like was the wifi connection in the room
Stayed 4 nights in Apr 2025

10/10

Nice hotel. Good for families or couple. The food in their restaurant is excellent
Stayed 2 nights in May 2023

10/10

.
Stayed 2 nights in Apr 2025

10/10

Everything & more that I was hoping for!!
Stayed 4 nights in Nov 2023

8/10

Ok
Stayed 1 night in Dec 2024

10/10

Very nice room just super noisy we did not have a good night sleep.
Stayed 1 night in Dec 2022

2/10

I wish I could give this property zero stars. It’s not really a hotel and should not be operating as such. There was no heat, no service, no taxis just an isolated freezing cold room in a strange location.
Stayed 1 night in Dec 2022

10/10

Es el mejor hotel en el area de Toluca Lerma, pequeño solo las suites tienen chimenea y jacuzi. Pero el lugar es hermoso.
Stayed 1 night in Jun 2025

4/10

La cama muy incomoda y ruidosa. La television no se veia bien y tienen una variedad de canales muy limitada. Dicen contar con cafeteria o deli, no lo vimos; y el dia del check in preguntamos sobre la cena y nos dijeron que nos podian marcar en la noche para ver si nos podian preparar algo (pero dijeron que lo iban a verificar). Al dia siguiente que decidimos adelantar el check out nos dijeron que sí tenian servicio 24 horas. Las instalaciones no son exactamente lo que indica en expedia, ya que no tiene sala de juegos/videojuegos, los jardines que existen ahi son areas comunes con un fraccionamiento y restaurante por lo que no esta completamente cerrado.
Stayed 2 nights in Apr 2025

4/10

Me esperaba un poco mas las habitaciones no ofrecen mucho, faltaba limpieza.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

4/10

Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

4/10

Stayed 2 nights in Feb 2025

2/10

En casi 4 años que tengo de ser socio categoría GOLD de hoteles.com ningún hotel en los que me he hospedado, me había negado alguno de los servicios ofrecidos en la reserva, reserve 10 noches (5 habitaciones por 2 días), al llegar al hotel y pedir me indicaran donde podía estacionar mi carro, me negaron el servicio al que tenia derecho, "estacionamiento gratis", diciéndome que no lo incluía mi reservación, les mostré la página de hoteles.com donde al hacer la reserva indica estacionamiento gratis y me dijeron que no me lo podían hacer valido, pedí hablar con el gerente y me dijeron que no estaba, que se comunicaron con ella y que no podía hacer nada, desafortunadamente nadie me pudo ayudar ni en el servicio al cliente de hoteles.com
Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Sep 2024

8/10

Stayed 2 nights in Nov 2024

4/10

No hay aire acondicionado, al menos deberían de poner un ventilador.
Stayed 1 night in Oct 2024

10/10

Excelente escapada, vale la pena encender la chimenea. Guadalupe hizo de nuestra estancia un éxito!
Stayed 1 night in Nov 2024

10/10

Aparte de descansar falta tener la opción de por lo menos salir a pasear, etc
Stayed 2 nights in Oct 2024

10/10

Excelente servicio
Stayed 2 nights in Oct 2024

10/10

Excelente
Stayed 1 night in Oct 2024

8/10

La habitación olía a humedad y la calefacción no servía
Stayed 1 night in Oct 2024