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Hacienda San Martín

3.5 star property
Hotel in Ocoyoacac with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hacienda San Martín

Interior
Exterior
32-inch flat-screen TV with cable channels, TV, heated floors
Lobby sitting area
Premium bedding, desk, blackout drapes, soundproofing
Hacienda San Martín offers a relaxing garden setting. Enjoy breakfast at the on-site restaurant and entertainment in the arcade/game room. Guests love the attentive staff, free WiFi, and quiet library space.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Jetted bathtub
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Queen Bed

Junior Room, 1 Queen Bed | Living area | 32-inch flat-screen TV with cable channels, TV, heated floors

Junior Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Jetted bathtub
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, soundproofing

Standard Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Carretera Toluca-México, Km. 44, Hacienda San Martín Lt.12, Ocoyoacac, MEX, 52740

What's nearby

  • Las Plazas Outlet Lerma - 5 min drive - 4.2 miles
  • La Marquesa National Park - 7 min drive - 4.9 miles
  • Plaza Sendero Toluca - 12 min drive - 8.2 miles
  • Centro Dinámico Pegaso - 19 min drive - 15.2 miles
  • Galerias Metepec Shopping Center - 22 min drive - 15.2 miles

Getting around

  • Lerma Station - 12 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Los Cochinitos - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Restaurante Hacienda San Martin - ‬7 min walk
  • ‪Barbacoa El Carnalito - ‬5 min drive

About this property

Hacienda San Martín

Property highlights
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hacienda San Martín. The on-site restaurant offers breakfast and light fare. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), express check-out, and a reception hall
  • A 24-hour front desk, a front-desk safe, and a TV in the lobby
  • Tour/ticket assistance, wedding services, and luggage storage
Room features
All guestrooms at Hacienda San Martín offer perks such as premium bedding and heated floors, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Heated floors, heating, and daily housekeeping

Similar properties

Front of property

Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 670 reviews
Holiday Inn Express Hotel & Suites Toluca Zona Aeropuerto by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (MXN 50 per stay; includes in/out privileges)
  • Valet parking on site (MXN 50 per stay; includes in/out privileges)
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: MXN 50 per stay (in/out privileges)
  • Valet parking fee: MXN 50 per stay (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per night
  • Firewood fee: MXN 290 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hacienda San Martín Hotel Ocoyoacac
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín Hotel Ocoyoacac

Frequently asked questions

Is Hacienda San Martín pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda San Martín?

Self parking is available for MXN 50 per stay. Valet parking is available for MXN 50 per stay.

What time is check-in at Hacienda San Martín?

Check-in begins at 3 PM.

What time is check-out at Hacienda San Martín?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hacienda San Martín located?

Situated in Ocoyoacac, this hotel is 2.3 mi (3.7 km) from Rancho Ecuestre La Roca and within 9 mi (15 km) of Las Plazas Outlet Lerma and La Marquesa National Park. Rancho Magico and Plaza Sendero Toluca are also within 12 mi (20 km).

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Hacienda San Martín Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 69 out of 128 reviews
Rating 8 - Good. 26 out of 128 reviews
Rating 6 - Okay. 8 out of 128 reviews
Rating 4 - Poor. 13 out of 128 reviews
Rating 2 - Terrible. 12 out of 128 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good for families or couple. The food in their restaurant is excellent
Stayed 2 nights in May 2023

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super charming. Spacious. Staff is very professional. Tasty food nicely presented. Lots of character in the historical building. Very private and peaceful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Delfino

Liked: Cleanliness, staff & service, property conditions & facilities
That only thing I didn't like was the wifi connection in the room
Stayed 4 nights in Apr 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & more that I was hoping for!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Noisy

Very nice room just super noisy we did not have a good night sleep.
Stayed 1 night in Dec 2022

8/10 Good

Ingrid

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Dec 2024

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities, room comfort

Do not stay here

I wish I could give this property zero stars. It’s not really a hotel and should not be operating as such. There was no heat, no service, no taxis just an isolated freezing cold room in a strange location.
Stayed 1 night in Dec 2022

2/10 Terrible

Misael

Cero amenidades el costo excesivo para el complejo
Stayed 1 night in Oct 2025

10/10 Excellent

Melka

Liked: Cleanliness, amenities
Todo lindo
Stayed 1 night in Sep 2025

10/10 Excellent

JULIO HIRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Aug 2025

2/10 Terrible

Carlos diaz de León

Liked: Cleanliness
Disliked: Amenities
El horel es muy bonito pero la encargada es una mujer grosera que piensa que regentea un motel. Fui con mi mujer y dijo que si nos quedariamos un rato... habrase visto tal geoseria. No lo recomiendo para nada la gerente no sabe de hospitalidad
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonita, excelente atención.
Stayed 5 nights in Jun 2025

10/10 Excellent

Carlos diaz de León

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor hotel en el area de Toluca Lerma, pequeño solo las suites tienen chimenea y jacuzi. Pero el lugar es hermoso.
Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HDA SAN MARTIN

Estupendo lugar para descansar y comer rico. Muy buena cocina.
Stayed 1 night in Jun 2025

4/10 Poor

Paola

Liked: Cleanliness
Disliked: Staff & service, amenities
La cama muy incomoda y ruidosa. La television no se veia bien y tienen una variedad de canales muy limitada. Dicen contar con cafeteria o deli, no lo vimos; y el dia del check in preguntamos sobre la cena y nos dijeron que nos podian marcar en la noche para ver si nos podian preparar algo (pero dijeron que lo iban a verificar). Al dia siguiente que decidimos adelantar el check out nos dijeron que sí tenian servicio 24 horas. Las instalaciones no son exactamente lo que indica en expedia, ya que no tiene sala de juegos/videojuegos, los jardines que existen ahi son areas comunes con un fraccionamiento y restaurante por lo que no esta completamente cerrado.
Stayed 2 nights in Apr 2025

4/10 Poor

Juan

Disliked: Staff & service, amenities
Me esperaba un poco mas las habitaciones no ofrecen mucho, faltaba limpieza.
Stayed 1 night in Feb 2025

2/10 Terrible

Cecilia del Rosario

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No cumplen lo que ofrecen en al hacer la reserva

En casi 4 años que tengo de ser socio categoría GOLD de hoteles.com ningún hotel en los que me he hospedado, me había negado alguno de los servicios ofrecidos en la reserva, reserve 10 noches (5 habitaciones por 2 días), al llegar al hotel y pedir me indicaran donde podía estacionar mi carro, me negaron el servicio al que tenia derecho, "estacionamiento gratis", diciéndome que no lo incluía mi reservación, les mostré la página de hoteles.com donde al hacer la reserva indica estacionamiento gratis y me dijeron que no me lo podían hacer valido, pedí hablar con el gerente y me dijeron que no estaba, que se comunicaron con ella y que no podía hacer nada, desafortunadamente nadie me pudo ayudar ni en el servicio al cliente de hoteles.com
Stayed 2 nights in Jan 2025

4/10 Poor

Raymundo

Liked: Cleanliness, staff & service, amenities
No hay aire acondicionado, al menos deberían de poner un ventilador.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria del Mar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente escapada, vale la pena encender la chimenea. Guadalupe hizo de nuestra estancia un éxito!
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Aparte de descansar falta tener la opción de por lo menos salir a pasear, etc
Stayed 2 nights in Oct 2024

10/10 Excellent

FRANCISCO JAVIER

Liked: Cleanliness, staff & service
Excelente servicio
Stayed 2 nights in Oct 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

8/10 Good

Guillermo

Liked: Amenities
La habitación olía a humedad y la calefacción no servía
Stayed 1 night in Oct 2024

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