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DoubleTree by Hilton Toluca

Property class: 4

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Photo gallery for DoubleTree by Hilton Toluca

A spacious indoor courtyard with multiple dining areas, palm trees, and red umbrellas. - DoubleTree by Hilton Toluca (Toluca)
A modern indoor pool area with a stone wall, three lounge chairs, and a glass-bottomed pool. - DoubleTree by Hilton Toluca (Toluca)
A spacious indoor courtyard with multiple seating areas, potted plants, and a red umbrella. - DoubleTree by Hilton Toluca (Toluca)
An indoor courtyard with arches, seating areas, and potted plants. - DoubleTree by Hilton Toluca (Toluca)
A hotel entrance with a grand archway, a sign reading "Doubletree," and a modern building in the background. - DoubleTree by Hilton Toluca (Toluca)
Located close to Galerias Toluca and The Cosmovitral, DoubleTree by Hilton Toluca provides a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Restaurante Patio, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Two Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

One King Two Room Suite

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a minibar.

Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a patterned carpet, a sofa, a desk, a chair, and a bed.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a nightstand with a lamp, and a door leading to another room.

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Toluca, DoubleTree by Hilton Toluca is in the business district and near the airport. Galerias Toluca and Galerias Metepec Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Cosmovitral and Zacango Zoo. Looking to enjoy an event or a game? See what's going on at Nemesio Díez Stadium or Centro Dinámico Pegaso. Visit our Toluca travel guide
Map
Industria Minera 503, Toluca, MEX, 50010

What's nearby

  • Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    5 min walk - 0.3 miles
  • Galerias Toluca
    4 min drive - 0.8 miles
  • Galerias Metepec Shopping Center
    11 min drive - 6.6 miles
  • Nemesio Díez Stadium
    12 min drive - 5.7 miles
  • Centro Dinámico Pegaso
    30 min drive - 18.2 miles

Getting around

  • Metepec Station
    13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    23 min drive

Restaurants

  • Sushi Roll
    3 min drive
  • Sushi Kobe
    7 min walk
  • McDonald's
    3 min drive
  • Doña Pacha
    18 min walk
  • Sushi Akai
    15 min walk

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  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Secured, covered valet parking on site (USD 3 per stay)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to noon on weekends; USD 18 to 18 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cantina La Reforma Uno
  • Restaurante Patio

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,834 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Grab bar in shower (49 inches high)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 18 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 3 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Toluca have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is DoubleTree by Hilton Toluca pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Toluca?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Toluca?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Toluca located?

Situated near the airport, this hotel is 1.2 mi (2 km) from Galerias Toluca and within 3 mi (5 km) of The Cosmovitral and San Jose de Toluca Cathedral. Nemesio Díez Stadium and Galerias Metepec Shopping Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Toluca Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 256 out of 435 reviews
Rating 8 - Good. 95 out of 435 reviews
Rating 6 - Okay. 38 out of 435 reviews
Rating 4 - Poor. 18 out of 435 reviews
Rating 2 - Terrible. 28 out of 435 reviews

Reviews

Verified review

10/10 Excellent

Lupita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet ambiance, delicious breakfast, nice amenities.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Nice location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & neat in the inside!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very friendly personnel, quiet
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that this property had a Starbucks inside to enjoy your coffee
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Araceli M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and helpful.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Service

We were extremely satisfied with our stay, the customer service was awesome and the staff very friendly and accommodating. Would recommend staying here again.
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Manuel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

To be honest. This place is really good. I was surprised by the restaurant food. Also staff was very friendly. 5 🌟
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Angel

Good
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean, Well kept. Will be rebooking in the future!
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Cuitlahuac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Felipe

Liked: Staff & service
The inside of the property is in good condition but the outside is terrible. I stayed there because I was going to an event nearby. I was not satisfied overall with this hotel!!
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Not same good quality of other hotels

I have been in other hotels of this same chain and this is the worst of all, looks and feels like a cheap hotel
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Armando

Liked: Cleanliness, amenities, property conditions & facilities
I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.
Verified review

4/10 Poor

Elia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front staff was rude
Stayed 1 night in Nov 2024
Verified review

8/10 Good

IRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 1 night in Jul 2024
Verified review

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toluca is not very safe
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Janette

No
Stayed 1 night in Feb 2025