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DoubleTree by Hilton Toluca

4.0 star property
Hotel with free parking, near Galerias Toluca

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Photo gallery for DoubleTree by Hilton Toluca

Lobby
Meeting facility
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Egyptian cotton linens
Blackout drapes/curtains
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Egyptian cotton linens
Blackout drapes/curtains
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Egyptian cotton linens
Blackout drapes/curtains
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Egyptian cotton linens
Blackout drapes/curtains
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Egyptian cotton linens
Blackout drapes/curtains
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Egyptian cotton linens
Blackout drapes/curtains
Bathrobes
Bidet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Industria Minera 503, Toluca, MEX, 50010

What's nearby

  • Galerias Toluca - 2 min drive - 1.3 miles
  • The Cosmovitral - 4 min drive - 2.6 miles
  • San Jose de Toluca Cathedral - 5 min drive - 3.0 miles
  • Galerias Metepec Shopping Center - 6 min drive - 3.8 miles
  • Nemesio Díez Stadium - 7 min drive - 3.8 miles

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 23 min drive

Restaurants

  • ‪Barbacoa don beto - ‬3 min walk
  • ‪SUSHI KOBE Oficial - ‬7 min walk
  • ‪Barbacoa Don Primo - ‬7 min walk
  • ‪Taquitos de Transito - ‬7 min walk
  • ‪The Italian Coffee Company - ‬11 min walk

About this property

DoubleTree by Hilton Toluca

Upscale hotel near The Cosmovitral
Located close to Galerias Toluca and San Jose de Toluca Cathedral, DoubleTree by Hilton Toluca provides a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Restaurante Patio, offers breakfast, brunch, lunch, and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • An indoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and express check-out
  • A front-desk safe, a porter/bellhop, and laundry services
Room features
All 145 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with showers and bidets
  • 42-inch TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured valet parking on site (USD 6 per stay)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 13 to 13 for adults and USD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cantina La Reforma Uno
  • Restaurante Patio

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (6,240 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 63
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 to 13 for adults, and USD 13 to 13 for children
  • Secured valet parking fee: USD 6 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 63 (subject to availability)
  • Facilities fee: USD 10.46 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Campanario Toluca
Hotel Campanario Toluca
DoubleTree Hilton Toluca Hotel
DoubleTree Hilton Toluca
DoubleTree by Hilton Toluca Hotel
DoubleTree by Hilton Toluca Toluca
DoubleTree by Hilton Toluca Hotel Toluca

Frequently asked questions

Does DoubleTree by Hilton Toluca have a pool?

Yes, this property has an indoor pool.

Is DoubleTree by Hilton Toluca pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Toluca?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Toluca?

Check-in start time: 3 PM; Check-in end time: 12:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Toluca?

Check-out is at 11:30 AM. Late check-out is available for USD 63 (subject to availability).

Where is DoubleTree by Hilton Toluca located?

Situated near the airport, this hotel is 1.2 mi (2 km) from Galerias Toluca and within 3 mi (5 km) of The Cosmovitral and San Jose de Toluca Cathedral. Nemesio Díez Stadium and Galerias Metepec Shopping Center are also within 6 mi (10 km).

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DoubleTree by Hilton Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 332 reviews
Rating 8 - Good. 77 out of 332 reviews
Rating 6 - Okay. 30 out of 332 reviews
Rating 4 - Poor. 14 out of 332 reviews
Rating 2 - Terrible. 20 out of 332 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that this property had a Starbucks inside to enjoy your coffee
Stayed 1 night in Mar 2025

6/10 Okay

Cuitlahuac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 1 night in Mar 2025

10/10 Excellent

Araceli M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very friendly personnel, quiet
Stayed 1 night in Aug 2022

10/10 Excellent

Pole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & neat in the inside!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms
Stayed 1 night in Mar 2024

6/10 Okay

Felipe

Liked: Staff & service
The inside of the property is in good condition but the outside is terrible. I stayed there because I was going to an event nearby. I was not satisfied overall with this hotel!!
Stayed 3 nights in Oct 2024

4/10 Poor

Elia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front staff was rude
Stayed 1 night in Nov 2024

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean, Well kept. Will be rebooking in the future!
Stayed 1 night in Jan 2024

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 1 night in Jul 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toluca is not very safe
Stayed 2 nights in May 2024

6/10 Okay

Gabriela

Dark and gloomy nothing like the pictures
Stayed 2 nights in Jul 2024

8/10 Good

Armando

Liked: Cleanliness, amenities, property conditions & facilities
I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2024

6/10 Okay

Majid

We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.
Stayed 1 night in Dec 2023

8/10 Good

IRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
Stayed 3 nights in Apr 2023

6/10 Okay

melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice hotel..unfortunately in an industrial area away from much of anything. Misleading as to airpot transfer, they do not provide one to mexico city airpot as a matter of fact not even to the localvairport as their transport seems to aways be in the shop...rooms are very clean and nice beds, no in room refrigerator , very bland...on ascale of 1 to ten i would rate it a 6. Food was good not great always served luke warm had to send back every time. Bar was beautiful but didnt have many selections....i would not return mostly due to location....
Stayed 3 nights in May 2023

2/10 Terrible

Dominique

Liked: Property conditions & facilities
They put me in a terrible room because I booked on Expedia. I asked for change and they took one hour to proceed. Also I had to shorten my stay due a customer request. I had originallly a 3 nights reservation and they refuse to reimburse me for one night . I will never return in that place. The service at the Lobby is terrible . In two days I was there I asked to meet a manager and they never showed up .
Stayed 3 nights in Dec 2023

8/10 Good

PATRICIA

Stayed 1 night in Apr 2025

10/10 Excellent

Julio Cesar Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 5 nights in Mar 2025

8/10 Good

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mi habitacion no tenia agya caliente
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Mar 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
me gusto mucho la flexibilidad porque somos mi esposo y yo con 3 niñas de 8 años, 5 y 3 nos dejaron estar en un cuarto sin problema eso lo valore mucho porque en otros hoteles pretenden darnos 2 habitaciones y no deberían separar, el buffet igual fueron muy accesibles pq nos cobraron solo 1 buffet por las 2 niñas chiquitas, no me gusta la ubicación, la alberca bien de temperatura, pero ya le hace falta remodelación, de ahí en fuera esta muy lindo el hotel por la relación precio vs servicios e instalaciones.
Stayed 1 night in Mar 2025