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Hotel Don Simon

Property class: 3

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Photo gallery for Hotel Don Simon

A lobby with a large vase centerpiece, wooden paneling, and a reflective floor. - Hotel Don Simon (Toluca)
A restaurant with brick walls, wooden flooring, and a large TV screen. - Hotel Don Simon (Toluca)
A hotel with multiple floors, outdoor seating, and a well-lit facade. - Hotel Don Simon (Toluca)
An elevator with a metallic finish, wooden paneling on the walls, and a set of stairs leading to it. - Hotel Don Simon (Toluca)
A hotel room with two beds, wooden flooring, a large window with curtains, a bedside table with a vase of flowers, and a framed picture on the wall. - Hotel Don Simon (Toluca)
Located close to Portales de Toluca Shopping Center and San Jose de Toluca Cathedral, Hotel Don Simon provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 King Bed (No air conditioning)

A neatly made bed with a grey quilt, two patterned pillows, a wooden headboard, a nightstand with a vase of flowers, and a framed painting on the wall.

Room, 1 King Bed (No air conditioning)

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (No air conditioning)

A hotel room with two beds, a wooden headboard, a nightstand, a bedside table, a vase with flowers, and a window with curtains.

Double Room, 2 Double Beds (No air conditioning)

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Toluca City-Centre, a neighborhood in Toluca, is home to Hotel Don Simon. Portales de Toluca Shopping Center and Galerias Metepec Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Cosmovitral and Zacango Zoo. Looking to enjoy an event or a game while in town? See what's going on at Nemesio Díez Stadium. Visit our Toluca travel guide
Map
Mariano Matamoros 202, Toluca, MEX, 50000

What's nearby

  • A historic church with a bell tower and dome, surrounded by urban streets and pedestrians.
    San Jose de Toluca Cathedral
    7 min walk - 0.4 miles
  • A street with a blue building, a white building with a 'Museo Jose M. Velasco' sign, and a 'Museo' sign on a pole.
    Jose Maria Velasco Museum
    9 min walk - 0.5 miles
  • A glasshouse with colorful stained glass ceilings and a central fountain surrounded by vibrant flowers.
    The Cosmovitral
    10 min walk - 0.6 miles
  • Portales de Toluca Shopping Center
    5 min walk - 0.3 miles
  • Nemesio Díez Stadium
    14 min walk - 0.8 miles

Getting around

  • Toluca Centro Station
    10 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    26 min drive

Restaurants

  • PETRA fonda
    1 min walk
  • Las brisas del sur
    3 min walk
  • Taqueria "La Bocatta
    3 min walk
  • Delicrepa-La Vendimia
    2 min walk
  • Sanfer's Coffee
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 to 150 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Campana

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • Banquet hall
  • No plastic water bottles
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table

More

  • Desk
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 150 per person
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Hotel Don Simon pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Don Simon?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Don Simon?

Check-out is at noon.

Where is Hotel Don Simon located?

Located in Toluca City-Centre, this hotel is within a 10-minute walk of Portales de Toluca Shopping Center and San Jose de Toluca Cathedral. The Cosmovitral and Nemesio Díez Stadium are also within 1 mi (2 km).

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Reviews

Hotel Don Simon Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 176 out of 492 reviews
Rating 8 - Good. 166 out of 492 reviews
Rating 6 - Okay. 98 out of 492 reviews
Rating 4 - Poor. 21 out of 492 reviews
Rating 2 - Terrible. 31 out of 492 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Goog hotel. Clean and safe.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean property near the city center.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Great location, and the building felt safe and was quiet. The decor was sparse, however, almost to the point of being absent. Minimalism is fine. Not caring, which seemed to be the case here, is a different story.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The king bed was great! The restaurant staff was amazing. We will be back.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Courteous staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Location 15 min away from the STADIUM
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
👍
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a decent hotel, however no air conditioner, there was hot water but there was trick to getting it to work, breakfast was good.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

El personal no
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Horrible!! Place
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Disliked: Staff & service
Nothing special
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a trick to making the hot water work and it made a loud pumping noise when turning on the sink hot water.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is clean but it looks and feels old, the rooms are very small and smell like sewer. My room didn't have AC, hair dryer, iron, safetybox, frige or ice maker. The hotel is within walking distance to Estadio Nemesio Diez, the city center and a few stores. I would not recommend this hotel unless its an emergency or if you are only staying for a day or two max.
Stayed 1 night in May 2025
Verified review

6/10 Okay

.
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old.
Stayed 4 nights in Oct 2022
Verified review

6/10 Okay

Disliked: Cleanliness
Our room was changed from a king bed to a double room, wifi didn't work & the carpeting was dirty.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
No hot water in shower
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
In the afternoon the room was extremely hot in there with no a/c bathroom very poor on lights including the shower area the hot water sistem very deficient some times it runs hot water some times don't
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
We arrived early from a long trip and were not allowed to check in until 3 pm. The staff when attempting to check in the second time were much friendlier and did let us check in 10 min early. The rooms did not have air conditioners and the small windows did not provide much ventilation. We did not have any type of soap in the shower nor hot water. We could not get the TV to function. Luckily we had purchased two rooms and the other did have a working TV, soaps in the shower and hot water. When we got back the morning of checkout we found all of our towels missing and my daughter who had been out to practice was not able to shower. The cleaning lady final came back with a towel 15 min before check out but it was too late as we had already packed all of our bags. Our rooms needed upgrades of furniture and ventilation.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
I wanted to stay in a hotel close to downtown Toluca so I could walk to the main attractions. The hotel fulfilled this goal. However, it could have been much better. When we came in, we were sent to a room that was not cleaned yet. We had to go back to the lobby and get another room. Receptionist only gave us the key and the TV control. We came back late that night and the TV didn’t have many options and I couldn’t connect to the internet. Well, I asked next day about those things and reception printed out a paper with information about internet and TV service. Also, heat was bad the days we stayed (rooms do not have climate). So I have to ask again about what to do and then, they told me a fan could be borrow. I don’t know why I had to ask for those services, I would have wanted that the reception team was proactive on the needs of the customers. They are not customer oriented. And that it’s the major reason I gave them a 3 star rating overall. Hope they improve.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel que esta en el centro me encantó porqué todo lo pude hacer caminando, el elevador es pequeño y en buen estado caben como 4 personas. El estacionamiento es subterráneo y caben como 30 carros. La habitación que me tocó tuvo buen Internet, la agua caliente para bañarme salio rapido. Baño super limpio, tiene secadora y un espejo para maquillarse. La cama muy como y las almuadas tambien cómodas. Lo único malo cómo se está en el centro puede haber mucho ruido del tráfico y se escucha la voz de otros cuartos ,si quieres silencio total no es tu lugar. . Pero ya una estadía de uno o dos dias está perfecto.. volveria a hospedarme su tengo que volver a toluca.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación del hotel está excelente, la higiene también es buena la atención del personal en recepción me pareció bastante buena, tuve que dejar la habitación a mediodía y dejé ahí mi camioneta regresamos más tarde porque salimos a comer y tistear un rato, regresé a recepción para que me pudieran dar el acceso al estacionamiento, sin problema bastante amables, el único punto que está bien, es que no tienen Restaurant y cafetería físicamente lo tienen, pero no está funcionando y se ve muy bonito el lugar con una terraza linda.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio calidad súper recomendable volvería sin dudar lo
Stayed 1 night in Aug 2026