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Best Western Plus Metepec & Suites

3.5 star property
Elevate your stay with modern comforts like free in-room WiFi and an on-site gym. Enjoy easy access to shopping and local attractions.

Choose dates to view prices

Photo gallery for Best Western Plus Metepec & Suites

Exterior - Best Western Plus Metepec & Suites (Toluca)
Lobby - Best Western Plus Metepec & Suites (Toluca)
Fitness facility - Best Western Plus Metepec & Suites (Toluca)
Standard Room, 2 Double Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk - Best Western Plus Metepec & Suites (Toluca)
Restaurant - Best Western Plus Metepec & Suites (Toluca)
In the heart of Metepec, Best Western Plus Metepec & Suites offers a convenient retreat with continental breakfast and a 24-hour gym. Connect to free in-room WiFi, explore the shopping mall on site, or take care of business at the business center - amenities that have left guests feeling satisfied.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Metepec, a neighborhood in Toluca, Best Western Plus Metepec & Suites is near the airport. Nevado de Toluca National Park and Metropolitan Bicentennial Park reflect the area's natural beauty and area attractions include Centro De Arte Y Cultura and Centro Cultural Piccolo Mozart. Looking to enjoy an event or a game while in town? See what's happening at Nemesio Díez Stadium or Centro Dinámico Pegaso. Visit our Toluca travel guide
Map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290

What's nearby

  • San Carlos Golf Club
    19 min walk - 1.0 mile
  • Centro De Arte Y Cultura
    4 min drive - 1.0 mile
  • Town Square Metepec
    4 min drive - 1.0 mile
  • Galerias Metepec Shopping Center
    10 min drive - 2.9 miles
  • Nemesio Díez Stadium
    15 min drive - 7.5 miles

Getting around

  • Toluca Centro Station
    7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    21 min drive

Restaurants

  • los antojos de fatima
    11 min walk
  • Vastos’s Grill
    10 min walk
  • Starbucks
    11 min walk
  • Pollos "Iguanas Ranas
    9 min walk
  • El Camaron Guasaveño
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Best Western Plus Metepec & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Metepec & Suites?

Check-in start time: 3 PM; Check-in end time: 3:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Metepec & Suites?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Metepec & Suites located?

Located in Metepec, this hotel is within 1 mi (2 km) of Centro De Arte Y Cultura, San Carlos Golf Club, and Town Square Metepec. Galerias Toluca and Metepec@CentroArtesanal are also within 3 mi (5 km).

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Reviews

Best Western Plus Metepec & Suites Reviews

7.0

Good

7.6

Cleanliness

6.8

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 173 out of 599 reviews
Rating 8 - Good. 157 out of 599 reviews
Rating 6 - Okay. 106 out of 599 reviews
Rating 4 - Poor. 79 out of 599 reviews
Rating 2 - Terrible. 84 out of 599 reviews

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Was really happy with the quality of the room and hotel for the price. Staff was always present and dinning staff were always fast to come see you with fresh fruit and coffee when you sit down . Noise does travel easy through the hallways so if guests are loud returning to their rooms you hear it. Would like to see face cloths in the rooms and better shower heads that don’t spray in different directions. Maybe 2-3 English Channel options
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Master

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what photos look
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Jesus

Nice place thanks
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap motel that even offer rooms by the hour
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

ALONSO MORALES

convenient for one night
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 1 night in Sep 2024
Verified

6/10 Okay

thalia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024
Verified

8/10 Good

Robert

Good
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Belisario

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Brian

Good
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Lucia Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excw
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

hernan

Disliked: Cleanliness, staff & service, property conditions & facilities
the food was terrible for free but bad
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Ana Cecilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatal
Stayed 1 night in Nov 2024
Verified

8/10 Good

Perla

Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities

Accessible hotel but noisy location

Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view. No room service
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, pictures in the app does not apply to reality
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
We couldn’t make it because of a mechanical failure I tried to cancel the reservation, the application was useless and the phone number on the web page the same. No one answered.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jesus salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están cómodas las habitaciones, solo me tocó la de hasta el mero fondo
Stayed 1 night in May 2026
Verified

4/10 Poor

MONICA ANDREA

Disliked: Cleanliness
Desayuno promedio. Agua caliente en el baño fría en dos noches consecutivas sin dar servicio
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Carlos Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Si es por trabajo o vacaciones no es lugar para hospedarse. Todo mal. Desayuno, limpieza, personal, sonidos, ruidos, todo… no vayan ahí
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Martha Aurea

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
El internet no funciona, no tiene aire acondicionado, el baño no es el adecuado para un hotel familiar (trasparencias). Estacionamiento muy reducido. Muchas trabas para el tema de facturación.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Manuel Guillermo

Me cobraron doble el mismo cuarto y ahora se hacen desentendidos son eateros no confien en esta pkataforma
Stayed 1 night in Mar 2026
Verified

6/10 Okay

COM

Liked: Staff & service
Disliked: Property conditions & facilities
Esperaba algo mejor, sin embargo, rescato la buena atención del personal
Stayed 1 night in Mar 2026
Verified

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Las instalaciones requieren remodelación urgente, son viejas y requieren mucho mantenimiento. La habitación 308 tiene un olor a caño. Si me cambiaron a la 304 y todo ok.
Stayed 1 night in Jan 2026