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Best Western Plus Gran Marques

Property class: 3

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Photo gallery for Best Western Plus Gran Marques

A lobby with a checkered floor, a reception desk, a sofa, and a coffee table with a vase. - Best Western Plus Gran Marques (Toluca)
A spiral staircase with a stone wall and a central circular platform. - Best Western Plus Gran Marques (Toluca)
A Best Western PLUS hotel sign with a modern building in the background. - Best Western Plus Gran Marques (Toluca)
A restaurant with round tables, green napkins, and a view of the outdoors. - Best Western Plus Gran Marques (Toluca)
A reception area with a blue sofa, a wooden coffee table, a desk with a computer, and a modern ceiling design. - Best Western Plus Gran Marques (Toluca)
Located close to San Carlos Golf Club, Best Western Plus Gran Marques provides free breakfast, a business center, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Room service

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a red chair, a TV, and a window.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a wooden headboard, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a coffee maker, a chair, and a television.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Metepec, a neighborhood in Toluca, Best Western Plus Gran Marques is near the airport. Galerias Metepec Shopping Center and Las Americas Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Cosmovitral. San Carlos Golf Club is another place to visit that comes recommended. Visit our Toluca travel guide
Map
Paseo Tollocan No. 1046, Metepec, Toluca, MEX, 50090

What's nearby

  • Centro De Arte Y Cultura
    2 min drive - 1.9 miles
  • Plaza Sendero Toluca
    3 min drive - 2.4 miles
  • Galerias Toluca
    3 min drive - 3.1 miles
  • Metropolitan Bicentennial Park
    6 min drive - 5.4 miles
  • San Carlos Golf Club
    9 min drive - 2.8 miles

Getting around

  • Metepec Station
    3 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    14 min drive

Restaurants

  • Casa Fesule
    1 min walk
  • Fisher's Toluca
    4 min walk
  • Toks Tollocan (Baja Velocidad)
    12 min walk
  • Esquites Ubaldo
    8 min walk
  • Tepolito
    15 min walk

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Exterior
Best Western Plus Metepec & Suites
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
7.0 out of 10, Good, 640 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • La Dinastia

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"step to reach entrance 1", step to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Best Western Plus Gran Marques pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Gran Marques?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Gran Marques?

Check-out is at 1 PM.

Where is Best Western Plus Gran Marques located?

Located in Metepec, this hotel is 2.7 mi (4.3 km) from San Carlos Golf Club and within 6 mi (10 km) of Las Americas Plaza and Galerias Metepec Shopping Center. The Cosmovitral is 6.1 mi (9.9 km) away. Metepec Station is 23 minutes by foot.

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Reviews

Best Western Plus Gran Marques Reviews

7.4

Good

7.8

Cleanliness

7.0

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 143 out of 382 reviews
Rating 8 - Good. 88 out of 382 reviews
Rating 6 - Okay. 62 out of 382 reviews
Rating 4 - Poor. 40 out of 382 reviews
Rating 2 - Terrible. 49 out of 382 reviews

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet Very clean Staff great service
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice and the place is quiet and safe
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

Nice Staff,good price, greate location
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Laura

Liked: Cleanliness
The staff was great, the room was clean. Breakfast was not good. Burnt egg.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Arlet María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Javier

Disliked: Amenities
ok place to stay and just sleep
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ernesto Jaziel

Liked: Cleanliness
It is an old hotel but clean
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
No hot water and no internet
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price Walmart just down the street and taxi 🚕 the mall is just 5 minutes from hotel.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Blanca Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

ulrich

I did not reach the hotel because road blocks due of strikes.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Armando

Liked: Cleanliness, property conditions & facilities
No, it was not at 100%. The shower handle was not working at all. It was important.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Jean-Francois

Disliked: Cleanliness, property conditions & facilities
Not a Best western
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Octavio

Breakfast bad service, the rooms didn’t have soap.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Gilberto Huerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath room too small
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Ignacio

No toilet paper cool room
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities
The hot water takes to long to come out in the shower.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

ROBERTO

Disliked: Property conditions & facilities
Didn’t like it
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Efren

Liked: Cleanliness
Disliked: Property conditions & facilities
TV not working
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua se la primera habitación nunca calentó y no te dicen que está a lado de un motel Muy sucio
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Aline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció una mala experiencia nada que ver con las fotos, un hotel muy viejo y decadente, las almohadas terribles olía a sucio el cuarto no tenía ni siquiera dos buros la regadera pésimo todo salpicaba, demasiado viejo.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación muy vieja, las almohadas y las camas terribles; muy mala experiencia
Stayed 1 night in Aug 2026