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Sercotel Toledo Imperial

3.0 star property
Pet-friendly hotel with a 24-hour front desk connected to the convention center in Toledo

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Photo gallery for Sercotel Toledo Imperial

Property entrance
Basic Room | Desk, iron/ironing board, free WiFi, bed sheets
Interior detail
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

TV
Private bathroom
Hair dryer
Bidet
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

Highlights

TV
Private bathroom
Hair dryer
Bidet
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

TV
Private bathroom
Hair dryer
Bidet
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Room

Basic Room | Desk, iron/ironing board, free WiFi, bed sheets

Basic Room

Highlights

TV
Private bathroom
Hair dryer
Bidet
Cable/satellite channels
Daily housekeeping
Desk
Wardrobe or closet
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Horno De Los Bizcochos 5, Toledo, 08036

What's nearby

  • Alcazar - 1 min walk - 0.1 miles
  • Plaza de Zocodover - 4 min walk - 0.2 miles
  • Toledo Cathedral - 5 min walk - 0.3 miles
  • Puerta Bisagra City Gate - 10 min walk - 0.6 miles
  • San Juan de los Reyes Monastery - 15 min walk - 0.8 miles

Getting around

  • Toledo (XTJ-Toledo Train Station) - 17 min walk

Restaurants

  • ‪El Foro de Toledo - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mesón Solarejo - ‬3 min walk
  • ‪La Campana Gorda - ‬4 min walk
  • ‪Wamba - ‬3 min walk

About this property

Sercotel Toledo Imperial

Hotel located in Toledo City Center
Sercotel Toledo Imperial provides babysitting and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge) and a 24-hour front desk
Room features
All guestrooms at Sercotel Toledo Imperial have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, on-request microwaves, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children

Family friendly

  • Babysitting
  • Microwave on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Microwave on request

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Nearby parking fee: EUR 15 per night(164 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Imperial Toledo
Hotel Toledo Imperial
Imperial Hotel Toledo
Imperial Toledo
Toledo Hotel Imperial
Toledo Imperial
Toledo Imperial Hotel
Hotel Toledo Imperial
Sercotel Toledo Imperial Hotel
Sercotel Toledo Imperial Toledo
Sercotel Toledo Imperial Hotel Toledo

Frequently asked questions

Is Sercotel Toledo Imperial pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Sercotel Toledo Imperial?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sercotel Toledo Imperial?

Check-out is at noon.

Where is Sercotel Toledo Imperial located?

Located in Toledo City Center, this hotel is steps from Alcazar, Teatro de Rojas, and Mezquita de Tornerias. Santa Cruz Museum and Plaza de Zocodover are also within 5 minutes. Toledo (XTJ-Toledo Train Station) is 17 minutes by foot and Toledo Station is 17 minutes.

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Sercotel Toledo Imperial Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 161 reviews
Rating 8 - Good. 61 out of 161 reviews
Rating 6 - Okay. 41 out of 161 reviews
Rating 4 - Poor. 9 out of 161 reviews
Rating 2 - Terrible. 9 out of 161 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great service
Stayed 1 night in Jan 2025

4/10 Poor

Rogelio

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room had no AC , showers didn’t work properly , had to sleep with the windows open
Stayed 2 nights in Oct 2024

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メスキータまで歩いて10分くらいで近く、スタッフのサービスも良くて十分なホテルです。
Stayed 1 night in May 2025

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único que no nos gustó fue que se oye todo lo que sucede en las habitaciones de al lado. ,La ducha, cuando se utiliza el WC,conversaciones.El resto muy bien, la cama muy confortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Estela Poza

Stayed 1 night in Apr 2025

8/10 Good

Yara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La señora Susana, muy atenta nos ayudo con todo lo que necesitamos
Stayed 1 night in Mar 2025

6/10 Okay

Domingo

Buen dia en Toledo

Ubicación muy buena ,  limpio, la habitacion justa  y antigua el aire acondicionado funciona bien pero con mucho ruido, suenan mucho las cañerías y los desagües de otras habitaciones, las recepcionistas agradables por la noche no hay relacion calida precio no esta mal
Stayed 1 night in Jan 2025

6/10 Okay

Javier

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

LUISA FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, pero por las noches se escucha el baño de las habitaciones de arriba.
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifica situación y limpieza

Muy limpio, camas comodas y magnifica situación enfrente del Alcazar.
Stayed 1 night in Dec 2024

10/10 Excellent

Aura

Stayed 2 nights in Nov 2024

8/10 Good

Rafael

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lo mejor los profesionales de recepción, tanto Marta como Ernesto son dos grandes profesionales, atentos,simpáticos,serviciales….
Stayed 2 nights in Nov 2024

8/10 Good

LAURA

Stayed 2 nights in Oct 2024

6/10 Okay

MLuz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En hotelito cómodo para una noche de descanso
Stayed 1 night in Oct 2024

2/10 Terrible

Rafael, Cadiz

El hotel está cerrado, nadie me avisó y luego imposible contactar con expedia
Stayed 1 night in Jul 2020

2/10 Terrible

Maria Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

una vergüenza

El hotel estaba cerrado y en la web de hotels.com no me aviso, por lo que me encontre en Toledo sin sitio donde dormir. Estpy muy decepcionada con el servicio, no volvere a contratar nada
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegue a las 9 de la noche a Toledo, con mi reserva de hotel, y estaba cerrado y no cogían ni el teĺefono. Una sinvergonzonería. Estoy indignado y no se si llegaré a reclamar por la via legal.
Stayed 1 night in Jun 2020

2/10 Terrible

Cárol

Disliked: Cleanliness, staff & service
Al llegar al hotel, hemos visto que el establecimiento estaba cerrado. No han avisado ustedes de la no disponibilidad. Hemos tenido que recorrer Toledo en busca de hotel. Quiero poner una reclamación
Stayed 1 night in Jun 2020

2/10 Terrible

JUAN MANUEL

Hotel Cerrado

No puedo opinar nada después de ir estaba cerrado.
Stayed 1 night in Jun 2020

6/10 Okay

Maria Antonia

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Clemente

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019